Book Hertz hire cars in Pellston

Reviews for Hertz in Pellston

Recent reviews

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Wonderful

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Mediocre

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2.0

I had reserved the car for a 9a pickup. I arrived at 9:09a. I rang the "ring for service" bell several times. No one responded. Someone from the collision repair shop that is in the same building went to look for Julie, the Hertz associate. She couldn't find her. Then they page her. She still didn't show. They tried to call her cell and didn't get a response. Finally, at 9:25, she came out of a backroom. She was surprised that I was there. When the paperwork was completed, she told me I was in a white Honda, when it was actually a silver Nissan, so she had to walk me out to the car to get the right one. Because of these delays, I was 30 minutes late getting to the airport, and I had to rush to make my flight.Reviewed Jun 22 2022

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6.8

Cons:I filled out all of the information online and was given an estimate price and when I got to the counter they had none of that information and the car ended up costing more than I was expecting.Reviewed Aug 2 2019

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2.0

Car was not available.Pros:They recommended another car rental place across the street.Cons:I reserved the car online to pick up at 8 am the following morning, and return at 4 pm. When I arrived at the office at a little after 8 am, I was told that the associate had received a text that a car would not be available, until 3 pm. Since this would not work for me at all, I declined a car.Reviewed Aug 4 2017

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6.4

I paid more for the car for one day than I paid to fly from DTW to BMIPros:The employee that gave me the car.Cons:The price was terrible.Reviewed Aug 1 2017

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10.0

35 mpg yeahPros:I am a bigger guy and rented a compact, I was worried I wouldn't be comfortable. I was surprised it was not bad at all. It was a nice short trip.Cons:I couldn't find anything I didn't like about my rentalReviewed Apr 19 2017

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6.4

Cons:Very poor service at Pellston Airport. Had to wait over 45 minutes for attendant/employees (all three of them) to return to desk to pick up the car. This was not around lunch time, but late afternoon, and all three left the desk completely unattended with a "will return at" clock, and all returned together. They didn't return until 15 minutes after the sign said. No apologies or explanation given. Windshield had a crack, and fender had a pretty good sized dent, that the employees missed and wouldn't have included on the damage report had we not insisted it be put on the rental information.Reviewed Sep 12 2016

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10.0

Pros:Fantastic service at PLN. Great service at dtw.Reviewed Sep 7 2016

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6.0

Expensive!Pros:Nice car, clean car, guy at the pick up was very kind, gave me a navigation system (I thought this was included nowadays)Cons:Guy at pick up wrote down the wrong adress of dropoff. I had no idea were to go in the middle of Chicago, being by meself and on vacation here. I had to park the car in a garage with extra cost, also extra cost for using my dutch phone (around 100 dollars extra) Car hire was 466 dollars for 24 hours!!Reviewed Jul 11 2016

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More

• What is the most popular car hire from Hertz in Pellston?

  Intermediate (Toyota RAV4 or similar) is the most frequently booked car hire type from Hertz in Pellston.

• How many car hire locations does Hertz have in Pellston?

  Hertz has 1 hire location in Pellston. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: Emmet County airport (PLN)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Emmet County airport (PLN)?

  Yes