Car hire companies that offer shuttle or pick-up services from Traverse City Cherry Capital airport to off-airport locations include Alamo, Avis, Budget, Enterprise Rent-A-Car, Hertz, and National.
8,0 Very Good
Cons:The car was not cleaned out at all when I picked it up
8,0 Very Good
Cons:The car was not cleaned out at all, dusty, hair, dead bug
Pros:Very friendly staff!
Pros:The car was great. People were great.
Cons:The price I paid was way more that I was expecting. I’m they should tell you the cost of things when your in person. They didn’t tell me how much the insurance was. When I made the booking it was 395. They billed be $541..
8,0 Very Good
Cons:Gas tank was not full when I picked it up, but agent asked me to return full. I did not have time to go in at pick up and ask them to verify that tank was not full. When I told her this upon return, she was surprised. I pointed out I was not asking for a refund, but that the cars are not as ready to be rented as they may be led to believe.
Pros:Great deal! Easy to pick up and drop off. No hidden fees.
Cons:Nothing, it was great.
Pros:the gentleman I spoke eith on the phone thursday evening at the Travers City airoort location was very rude . I had made a reservation online and had a confirmation number - I just called to check and make sure it would be available for sure at 8 am and he proceeded to tell me that there was no guarantees and it may not be available. He said a reservation is NOT a guaranteed car!! Which i then asked why and he said that is just a fact- very rude!!
Cons:Was as easy as possible. On site, walkable, location within steps of terminal. Very economical Toyota Corolla.
Pros:Minivan not available, despite prepaid reservation. Very disappointed. Substitute was okay, but felt response to situation was limited. Did not have to return on full tank, not really a square deal.
Cons:Cleaner vehicle, COVID sticker on door was difficult to remove, left residue, interior was not as clean as should have been, very poor counter work. Blamed difficulties on busy season. NOT my problem, take care of your business! Fall colors happen every year, deal with it.
Pros:I got to the counter an they said your rental reservation has been changed to Enterprise so just go there. They have older cars and not nearly as good as Hertz.
Cons:To make sure the reservation stays with the company you reserved with.
Pros:Nothing traverse city is awful for anyone younger than 55
Cons:They had no cars anywhere in the city. Would be nice if they got some of those
Pros:The staff member at checkout was not friendly at all.
Cons:It was a brand new Jeep Wrangler but man was it an uncomfortable ride. We had a 6 hour each way trip. That vehicle is very utilitarian. You feel every bump in the road. Definitely not a vehicle I would like again.
Cons:As a person using a cane, to be required to park my car in n the airport lot (without notice) and then walk back to the Avis lot (without curb cuts for part of the walk) is quite an inconvenience!! In addition, the car did NOT have a radio. Each rental should require an attendance to explain the features or lack there of to the renter.
Pros:Cars were readily available. Service was quick and easy. The car was new and clean and the price was just right.
Cons:The prices online differ from that at the desk. If you don't make a reservation then it is usually more expensive. I would let people know that.
Pros:Friendly and helpful person at the desk, No problems with the car, Car close to baggage claim. Easy to return.
Pros:Car was new and clean
Cons:I reserved a full size sedan because I'm 6'8 and that's what fits, but got a mini SUV that was way too small. Also, it was a rav 4 with very annoying options and a console that dug into my right knee for the entire 7 hour drive. Oh, and the cruise control didnt work And the check engine light was on And the fuel cap was missing, I assume that was the reason for the engine light. None of these seemed to throw a flag when I mentioned it to their employees, but it was a cheap rental.....I guess they don't care too much about their vehicles, next time I'll have to make that 400 mile drive in second gear
Cons:I didn't like that there wasn't an Avis representative on the receiving end. I just had to put my keys in a drop box and hope that they didn't charge me for any extras.
8,4 Very Good
Pros:Nice agent. Easy to rent.
8,4 Very Good
Pros:Car was the right size and comfort. We needed it. Drop off was easy. Location was perfect.
Cons:We arrived earlier that the reservation time and the rental desk would not give us a car. That made part of the group sit in the airport terminal for two hours. In the future we will check the pick up time carefully or if not acceptable will find another way to rent a car. The rating for the pickup/dropoff was downgraded due to this issue. It was a pretty expensive rental at over $1100/week.
Pros:The return process on my one way rental was easy and quick. Happy with their service.
Pros:It was a nice, clean rental vehicle.
Cons:Since my sons vehicle broke down on his way home from college for Christmas we had to find a rental car so he could make the 6 hour journey back. We were quoted $37 online plus $18 insurance but had to pay $53 plus the $18 insurance for the extra charges that wasn't included in the quote. Since he is 21 we were charged extra and since I was paying for the car they had to add me as an additional driver which resulted with an additional charge (even though I wasn't driving it).
Most popular car type