Book Hertz hire cars in Pelham

Reviews for Hertz in Pelham

Recent reviews

Traveller rating

Wonderful

3

Very Good

1

Good

0

Okay

1

Fair

0

Mediocre

0

Poor

6

2.0

I made a reservation for Friday am at 8 am several days in advance. After waiting in line about 15 minutes, they told me that they were still waiting for cars and didn’t have one for me and they would unlikely have one that day. I understand things happen but there was no communication that they could not fulfill the reservation. Very disappointing to say the least.Reviewed Feb 25 2024

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10.0

Kind, helpful and understanding!Reviewed Nov 7 2023

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10.0

Hertz didn't have my reservation. Enterprise asked me to come back in a hour/...Caleb was wonderful to work with and had me in a car within the hour and made me feel like i was doing him a favor instead of the other way around, I will use him and enterprise from here on out.Reviewed Sep 25 2023

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8.0

The Nissan Rogue which I ended up with does not have the most awesome seats for a long drive... and the GPS (several times) didn't have a clue as to where we were or how to get where we were going... phone navigation saved the day...Reviewed Dec 8 2021

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10.0

Car did not have good pickup.Reviewed Nov 9 2021

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10.0

Pros:Staff was friendly and drop off super quick !Cons:No issues !Reviewed Mar 23 2021

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2.0

Pros:Slow, inconsiderate staff. Car was not ready. Other customers who arrived 20-30 minutes after me received their vehicles before I did. When I asked why there was a delay, the office staff went though a back door to “find out what was going on” but never returned. There was no other staff present in the main office area for 10 minutes.Cons:The car should have been cleaned and ready to go. I selected the 8:00 pickup time for a very specific reason. The car not being ready delayed my departure and created a significant inconvenience for me the rest of that day. The staff was slow and inconsiderate.Reviewed Jan 3 2021

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2.0

Cons:The booking was approved for a time after the location was closed and they were not able/willing to find a location that could rent on the same day. Was required to rent from a different company at the airport.Reviewed Aug 9 2020

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10.0

Pros:Friendly staff, clean new car, easy drop offCons:Not super clear about how much gas I needed to leave in the car. I started with 2/8 of tank but didn’t want to pay $9.99/gallon upon returning so I filled it up??Reviewed Apr 15 2019

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7.6

Cons:Reserved a full size a week ahead reconfirmed full size by phone twice that day. Was given a compact instead. When I questioned what to do next time I reserve was told that they couldn’t control what was deliveredReviewed Feb 22 2019

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4.8

Pick up serviceCons:I called earlier in the day to ask for an earlier pick up time and I was was told a flat out “No”. I was disappointed there was no assistance with this issue.Reviewed Jul 12 2018

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2.0

Pros:NothingCons:They charge me 160$ more because they didn’t have cars in the location that I order from. So they sent me to the airport and said that it will be the same fees,but when I got there they charge me more money.i will never rent from your company anymoreReviewed Jun 14 2018

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More

• What is the most popular car hire from Hertz in Pelham?

  Mini (Chrysler Pacifica or similar) is the most frequently booked car hire type from Hertz in Pelham.

• How many car hire locations does Hertz have in Pelham?

  Hertz has 1 hire location in Pelham. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: Birmingham airport (BHM)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Birmingham airport (BHM)?

  Yes