Pelham car hire

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Pelham, AL, United States
Feb 3 — Feb 10
Same drop-off
Pelham, AL, United States
Thu 3/2
Thu 10/2
Driver's age:

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Pelham car hire information

Pick-up locationPelham
Hire locations3

Pelham car hire reviews and directory

Rated no. 1
Best rated
7.8 Good (9 reviews)
6 locations in Pelham
Locations in Pelham
  • 7.7
  • 7.7
  • 8
  • 8
  • 7.7
Recent reviews
10.0 ExcellentAug 16 2020
Very quick check in and return processThe insurance I purchased for the rental didn't show in their system. Transmitting the data to the rental company would be nice.
7.6 GoodOct 19 2018
NiceGood service. Pleasant helpful employees.Exterior of car could’ve been cleaner
10.0 ExcellentNov 13 2016
10.0 ExcellentSep 29 2016
GreatCar was perfect, rental agent was very helpful and easy to work with. Thanks Enterprise!!!Nothing
2.0 MediocreSep 19 2016
Confirmed but no carwhen I called to discuss pickup, I was told "oh, I was going to call you! We have your reservation, but we don't have any cars. This caused me considerable inconvenience.
Rated no. 2
6.1 Good (17 reviews)
2 locations in Pelham
Locations in Pelham
  • 6.4
  • 6.3
  • 5.9
  • 5.9
  • 5.5
Recent reviews
8.0 ExcellentDec 8 2021
The Nissan Rogue which I ended up with does not have the most awesome seats for a long drive... and the GPS (several times) didn't have a clue as to where we were or how to get where we were going... phone navigation saved the day...
10.0 ExcellentNov 9 2021
Car did not have good pickup.
1.9 HorribleAug 17 2021
They wouldn’t take my card
1.9 HorribleJul 17 2021
I arrived to pick up a prepaid vehicle and there were none available. I was also told that I couldn’t replace it with a vehicle from another venue. When asked about a refund, the employee handed me a 1-800 number. Poor customer service and I will never rent from Hertz again.
10.0 ExcellentMar 23 2021
Staff was friendly and drop off super quick !No issues !
2.0 MediocreJan 3 2021
Slow, inconsiderate staff. Car was not ready. Other customers who arrived 20-30 minutes after me received their vehicles before I did. When I asked why there was a delay, the office staff went though a back door to “find out what was going on” but never returned. There was no other staff present in the main office area for 10 minutes.The car should have been cleaned and ready to go. I selected the 8:00 pickup time for a very specific reason. The car not being ready delayed my departure and created a significant inconvenience for me the rest of that day. The staff was slow and inconsiderate.
2.0 MediocreAug 9 2020
The booking was approved for a time after the location was closed and they were not able/willing to find a location that could rent on the same day. Was required to rent from a different company at the airport.
10.0 ExcellentApr 15 2019
Friendly staff, clean new car, easy drop offNot super clear about how much gas I needed to leave in the car. I started with 2/8 of tank but didn’t want to pay $9.99/gallon upon returning so I filled it up??
7.6 GoodFeb 22 2019
Reserved a full size a week ahead reconfirmed full size by phone twice that day. Was given a compact instead. When I questioned what to do next time I reserve was told that they couldn’t control what was delivered
4.8 OkayJul 12 2018
Pick up serviceI called earlier in the day to ask for an earlier pick up time and I was was told a flat out “No”. I was disappointed there was no assistance with this issue.
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Rated no. 3
5.7 Okay (3 reviews)
1 location in Pelham
Locations in Pelham
  • 6
  • 6.6
  • 5.3
  • 6
  • 4.6
Recent reviews
5.6 OkayJun 12 2018
Easy pick up and drop off.Cat was not very clean. The guy cleaning just gave it a rush job. The car itself was terrible. It didn't drive well.
3.6 MediocreJan 3 2017
Budget charged me $150 more than we agreed to.
Rated no. 4
3.9 Mediocre (11 reviews)
1 location in Pelham
Locations in Pelham
  • 4.1
  • 4.1
  • 3.9
  • 4.3
  • 4.3
Recent reviews
2.0 MediocreJan 4 2022
Will not use agsin
2.0 MediocreDec 25 2021
We rented the car until 3pm on Dec 24th. We were called the day before drop-off and informed that the rental office now closed at 12pm. We were out of town and had to completely change our plans and return 3 hrs early. Avis staff was extremely rude and had zero options for us to drop off at the agreed upon time. Will not be using them again as they were not helpful and not very professional.
8.0 ExcellentDec 18 2021
Didn’t like the wait at the counter. What could have been better: Someone could of done a walk around the car with us. Explain all the controls to us before we drove off your lot. Gave us a choice of vans you had in inventory.
2.0 MediocreDec 15 2021
I was on my way to pick up my car, they called and said they had rented all the cars to other people. Yep
2.0 MediocreNov 16 2021
When I went to check in the lady, she said her name was Kimberly, told everyone waiting in line there were no cars ready. It would be another few hours before she had anything. All the customers seemed upset. When I asked if that meant she could not honor any reservations she replied, "Did you not hear what I said, I dont have anything." I left and took my business elsewhere. Several others followed. Worst rental car experience I ever had.
2.0 MediocreNov 9 2021
Did not have car as promised.
1.9 HorribleJul 19 2021
Do not rent from Avis! They will likely not have a car for you. Go anywhere else.
6.0 GoodJun 15 2021
How fast the registration and return was.Car still had trash in from the last rental. So that made me think how clean is this car for real???
40 travellers who hired a car in Pelham gave the car agency they used an average rating of 5,8

Car hire locations in or near Pelham

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Top tips for hiring a car in Pelham

  • Book your car hire in Pelham at least 1 day before your trip in order to get a below-average price
  • Intermediate car hires in Pelham are around 63% cheaper than other car types, on average

FAQs about hiring a car in Pelham