Book Hertz hire cars in Paramus

Reviews for Hertz in Paramus

Recent reviews

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Wonderful

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Good

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Okay

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Fair

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Mediocre

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Poor

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9.6

Pros:Service at the Fair Lawn, NJ location was excellent. Rented through Kayak and was charged what was quoted.Reviewed Aug 18 2018

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8.4

Pros:Very courteous and helpful.Cons:Had to wait for about 20 minutes for someone to come to the counter to wait on us.Reviewed Jun 27 2018

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2.0

Cons:They have too much hidden unnecessary charges. Like tolls beware! You can’t use your own EZ pass on their cars and even without using the bill you get is too much.Reviewed May 26 2018

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2.0

Cons:Even though I made a reservation, paid in full, almost three months before my trip, when the departure day arrived the vehicle I had reserved was not available. It can't get worse than that. Never Hertz again.Reviewed Jul 4 2017

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8.0

Ok place for rentPros:Price as quotedReviewed Jan 5 2017

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2.0

Pros:NothingCons:I made a reservation for a car through Kayak with Hertz and when I got there , no cars were available even with my reservation. I was in another sate, with no cars, and had to call Uber going to different rental companies until I found a car. Hertz explained that Kayak does not check their inventories before allowing customers to make reservations through their sites. Both companies are incompetent. Would not recommend either. In addition, Kayak phone system is so poor that it makes it is very difficult to speak to a representative. The prompts will keep giving you the round around until you give up without. A simple and straightforward press on "0" to stalk to a rep will suffice but they do on purpose to discourage the customer. Call avoidance at its best. Will definitely not use not he future and will advise friends not to either.Reviewed Jan 3 2017

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5.6

Rough from the beginning!Cons:My rental started with myself having difficulty finding the puck up in Paramus, so I called the store for help. The worker told me she wasn't from around there and put it in my gps. When I asked her if I could speak to someone who could direct me better, I was put on hold and forgotten about. When I arrived there after being helped by some friendly strangers, the system was down amf apparently had been for an hour. Instead of filling out paper forms, which don't take all that long - I know from renting at small offices - they kept trying and waiting while the office filled with people for the Christmas holiday. On top of that, they ran out of cars (!) when the system did come back up.Reviewed Dec 30 2016

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10.0

Quick and professional service!Pros:Very professional staff.excellent service. Definitely rent back from there.Reviewed Dec 24 2016

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10.0

Wonderful experience overallPros:Pick up and drop off were easy. The car quality was excellent. I extended the car rental for 1 day and despite a slight hitch in the initial communication about it - the extension was processed easily in the end. Overall I had a wonderful experience with this office, the team and the car rental experience overall.Reviewed Dec 14 2016

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4.8

Pros:The price was fair onlyCons:They were overbooked so when i arrived they had no vehicle for me, then after waiting a couple of hours for a vehicle, I was then informed they don't accept debit cards. I was totally done with Hertz at that point "no worries though enterprise hooked me up and they accept debit"Reviewed Dec 5 2016

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2.0

Terrible serviceCons:Telephones were not answered; kept calling and leaving messages during working hours. They explained later they were busy. One time a man answered and said I am with a customer, I will call back but never did This happened so many times that I was concerned about what kind of car I'd get or even if Id get a car. I cancelled through the 880 number and went to Enterprise. I paid more but got excellent serviceReviewed Nov 30 2016

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8.0

SatisfiedPros:Friendly staff, car was efficient for its purpose, quick and efficient transactionCons:Parking lot was small and cars were overflowing when the car was returned a day early.Reviewed Nov 29 2016

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More

• What is the most popular car hire from Hertz in Paramus?

  Mini (Chrysler Pacifica or similar) is the most frequently booked car hire type from Hertz in Paramus.

• How many car hire locations does Hertz have in Paramus?

  Hertz has 1 hire location in Paramus. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: John F Kennedy Intl airport (JFK)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from John F Kennedy Intl airport (JFK)?

  Yes

• Does Hertz have a car hire location at the airport: Newark airport (EWR)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Newark airport (EWR)?

  Yes

• Does Hertz have a car hire location at the airport: LaGuardia airport (LGA)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from LaGuardia airport (LGA)?

  Yes