Book Hertz hire cars in Novi

Novi, MI, United States
Oct 3 — Oct 10
Novi, MI, United States
Sun 3/10
Noon
Sun 10/10
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"off was was quick."(in 2382 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Novi

Overall rating6.7 GoodBased on 12 reviews
Cleanliness
7.5
Comfort
6.6
Overall
6.1
Pick-up/Drop-off
7.1
Value for money
7.3

Recent reviews

Traveller rating
2
0
1
2
0
Find reviews that mention:
10.0
Pros:Quick pick up and drop offCons:Doing a walk through of the carReviewed Aug 19 2020
review fromcheapflights
10.0
Pros:Mark was super helpful.Reviewed Jul 27 2020
review fromkayak
2.0
Pros:There was no car for me. All sold out. I could not believe that not body gave me a call at least. Try to reach Kayak and no one to answer. What kind of service is this.Cons:To provide the car that I was promised.Reviewed Sep 22 2020
review fromkayak
2.0
Pros:NothingCons:I reserved a luxury vehicle almost 2 weeks in advance. I followed up with the store multiple times before my arrival to make sure they had something available. I was flying in from Arizona and was renting a car to drive back. The only car they had to offer me was a 4 cyl compact suv. That was not what I reserved. They were rude, unprofessional. I was not happy.Reviewed Mar 13 2021
review fromkayak
4.0
Pros:courteous staffCons:called for emergency help and got disconnected 3x after over an hour on hold. needed to replace the car after a 10 hour ordeal with my wife and I in a tow truck in the opposite direction of our destination taking away 10 hours from my business trip. all due to a faulty steering column that no tech support person could fix. UGH!!! awful and I am 60 years old and this never happened before in leasing cars since I was 25.Reviewed Mar 19 2021
review fromkayak
8.4
not solutions drivenPros:proximity to homeCons:they don't accept debit and this is how i planned to pay. had been traveling a lot and other cards were maxed out. counter girl didn't offer any solutions to try to put something together. i came up with 3-4 ideas like splitting the rental into a couple transactions so i could split on a couple credit cards, she couldn't make that work. just overall attitude was "we don't take debit and you don't have enough room to fit rental charge PLUS the $200 deposit, so you can't do business with us. She didn't care. I finally suggested renting the compact car for ONE single day on the one way trip. That got the cost low enough for my card to handle. Thanks to my solutions driven attitude or Hertz wouldn't have had this sale.Reviewed Jun 26 2017
review fromkayak
6.0
no pickup truckCons:We made a reservation Hartz, because Pick up truck (Silverade) was available. Our familiy was in the week of moving, so that we needed pick up truck. However, the guy in the shop told me that we could rent a Explore instead of truck. It was a good car indeed, but did not our purpose completely. The guy told me if he found a truck available, then he would make a phone call, but we did not have any call during that rental period of 1 week.Reviewed Mar 24 2017
review fromkayak
2.0
Pros:Absolutely nothingCons:Staff was horrible and the cars seatbelt didn't work and they looked at me like I didn't know how to do the seat belt up. Called the manager eventually worked something out but I'll never use Hertz ever again.Reviewed Jul 5 2017
review fromkayak
10.0
Great customer servicePros:Smiling and knowledgeable attendant Clean, beautiful carReviewed May 23 2017
review fromkayak
9.6
Michigan to MarylandPros:Good car, all worked well. Easy checkout and checkin.Cons:Car did not have CD player. Hertz & GM are both too cheap.Reviewed Apr 12 2017
review fromkayak
6.4
Pros:Did receive a discount and they did try to find a comparable vehicle.Cons:Minivan booked was not available had to change plans to get into full size vehicle as it was the only option.Reviewed Dec 27 2016
review fromkayak
10.0
2017 kia fortePros:lots of leg room and a comfortable rideCons:nothingReviewed Jul 2 2017
review fromkayak

Where can I find Hertz hire cars in Novi?

24400 Novi Road Suite 103, Hertz car hires

Address

24400 Novi Road Suite 103

Hours

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00

Phone

+1 248 347 0319

Good to know

Most popular location

24400 Novi Road Suite 103

Most popular car type

Full-size

FAQs about hiring a car from Hertz in Novi

  • Full-size (Chevrolet Malibu or similar) is the most frequently booked car hire type from Hertz in Novi.

  • Hertz has 1 car hire location in Novi. Take a look at our Hertz hire location map to find the best car hires near you.

  • Yes

  • Yes