Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
2,0
Pros: Absolutely nothing
Cons: Staff was horrible and the cars seatbelt didn't work and they looked at me like I didn't know how to do the seat belt up. Called the manager eventually worked something out but I'll never use Hertz ever again.
review from
-
10,0
2017 kia forte
Pros: lots of leg room and a comfortable ride
Cons: nothing
review from
-
8,4
not solutions driven
Pros: proximity to home
Cons: they don't accept debit and this is how i planned to pay. had been traveling a lot and other cards were maxed out. counter girl didn't offer any solutions to try to put something together. i came up with 3-4 ideas like splitting the rental into a couple transactions so i could split on a couple credit cards, she couldn't make that work. just overall attitude was "we don't take debit and you don't have enough room to fit rental charge PLUS the $200 deposit, so you can't do business with us. She didn't care. I finally suggested renting the compact car for ONE single day on the one way trip. That got the cost low enough for my card to handle. Thanks to my solutions driven attitude or Hertz wouldn't have had this sale.
review from
-
10,0
Great customer service
Pros: Smiling and knowledgeable attendant Clean, beautiful car
review from
-
9,6
Michigan to Maryland
Pros: Good car, all worked well. Easy checkout and checkin.
Cons: Car did not have CD player. Hertz & GM are both too cheap.
review from
-
6,0
no pickup truck
Cons: We made a reservation Hartz, because Pick up truck (Silverade) was available. Our familiy was in the week of moving, so that we needed pick up truck. However, the guy in the shop told me that we could rent a Explore instead of truck. It was a good car indeed, but did not our purpose completely. The guy told me if he found a truck available, then he would make a phone call, but we did not have any call during that rental period of 1 week.
review from
-
6,4
Pros: Did receive a discount and they did try to find a comparable vehicle.
Cons: Minivan booked was not available had to change plans to get into full size vehicle as it was the only option.
review from
-
10,0
2017 kia forte
Pros: lots of leg room and a comfortable ride
Cons: nothing
review from
-
10,0
Great customer service
Pros: Smiling and knowledgeable attendant Clean, beautiful car
review from
-
9,6
Michigan to Maryland
Pros: Good car, all worked well. Easy checkout and checkin.
Cons: Car did not have CD player. Hertz & GM are both too cheap.
review from
-
2,0
Pros: Absolutely nothing
Cons: Staff was horrible and the cars seatbelt didn't work and they looked at me like I didn't know how to do the seat belt up. Called the manager eventually worked something out but I'll never use Hertz ever again.
review from
-
6,0
no pickup truck
Cons: We made a reservation Hartz, because Pick up truck (Silverade) was available. Our familiy was in the week of moving, so that we needed pick up truck. However, the guy in the shop told me that we could rent a Explore instead of truck. It was a good car indeed, but did not our purpose completely. The guy told me if he found a truck available, then he would make a phone call, but we did not have any call during that rental period of 1 week.
review from
-
6,4
Pros: Did receive a discount and they did try to find a comparable vehicle.
Cons: Minivan booked was not available had to change plans to get into full size vehicle as it was the only option.
review from
