Book Hertz hire cars in Lima

Reviews for Hertz in Lima

Recent reviews

Traveller rating

Excellent

1

Good

4

Okay

7

Mediocre

27

Poor

1

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car was cleanfriendly staff

rented a carlocation was closed

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pick up the carpick up and drop

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4.0

Very slow at pickup and inefficient at drop off as wellReviewed Nov 17 2022

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2.0

The car was an 100.000 km one and 8-10 years old. The price was the double of the one I contract. Really disasterReviewed Sep 19 2022

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4.0

I like the fact I can pay when picking up, even at 2am. I didnt like that on return, the receiver was scrutinizing every single dent to make me pay an extra charge. A similar thing happened to me last year and I end paying 30 usd extra, because the car was not clean enough for them. With the high rental fees we are already paying this is really anoying and ridiculous. Plus, it made me lose time for checking in for my flight. ThanksReviewed Jul 8 2022

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4.0

Everything was ok until the return of the vehicle : 1/ very hard to find the return area 2/ airport employees give wrong information about where to return the car 3/ gate was closed 4/ Hertz agent tells us to wait 30 minutes for the drop off because he is alone or to leave the keys in the car and leave 5/ we were informed that the car had to be washed or it would cost $15 And we were charged $20 I will not recommend Hertz to anyone.Reviewed Apr 18 2022

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2.0

I did not rent the car because the agent refused to release the car without insurance. A $120 rental tripled and could have been up to $600Reviewed Apr 12 2022

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2.0

Got there 30 mins late because my fly was delayed and lost the car then I Found another one and I was asked for a $8,000 secure deposit, crazyReviewed Mar 23 2022

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2.0

Nothing, guy was trying to scam us the price kept fluctuating. So we cancelled itReviewed Mar 17 2022

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2.0

Nothing to like… agent at counter very disrespectful.. no customer skills…unfricking real. Very disappointed… not doing business with these people ever again..🤬🤬🤬Reviewed Feb 21 2022

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2.0

Did online order, got to the “mall” and they did NOT Have the car we wanted so then we had to wait while the agent tried to find the Toyota we had ordered. We then had to go to the airport to pick up the car. From my reservation it was quoted as $207.68 and after lots of paperwork and the agent located what I had reserved, it ended up being $518!!! We were told we could not rent the Kia because it could not be driven out of the city limits! The direction to pick up the car was awful; no signage, difficult to find, then more paperwork. Very frustrating!!! In all my years of renting cars, this was the worse experience ever! K0262928721 Confirmation Number Price Details Per Day Total Standard - Toyota Yaris or similar $19.56 $176.00 Taxes, Fees and Surcharges $3.52 $31.68 Rental Car Total $23.08 $207.68Reviewed Feb 14 2022

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2.0

We liked that the car had 4 wheels and was in decent condition. We didn't like that the price was more than double compared to what it was supposed to be with the price we had on internet (because we couldn't have the kind of car we asked for and because there was insurance that were "mandatory" but not indicated in the price we had). When we brang the car back, they made a case that the thank was not EXACTLY at what it was when we left and they wanted to charge us because the exterior of the car had a little bit of dirt (which was normal for a 2 weeks rental). Bad experience!Reviewed Feb 13 2022

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6.0

Not satisfied as much as I thought service slow and too expensive it shows one thing online and another when you pick the vehicle upReviewed Feb 12 2022

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2.0

They didn’t have the car that I reserved before arriving to Lima. They had no solution for me other than to settle for something that turned out to be the worst car for the experience I was trying to have in Peru. This was a terrible way to get my vacation started. They don’t really even care about the customer and make no effort to accommodate the guest when someone bing like this happens. They should’ve upgraded us for a similar car for the same price. They also charged me $68 US to fill the very tiny tank of the car from 3/4 at drop-off to full. The car is tiny so they basically charged me $68 US for around 2-3 gallons of gas. Terrible! They ALSO didn’t accept the insurance that I pre purchased through kayak and told me I had to purchase theirs. I basically made the reservation on kayak for nothing!Reviewed Jan 19 2022

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• What is the most popular car hire from Hertz in Lima?

  Economy (Hyundai Accent or similar) is the most frequently booked car hire type from Hertz in Lima.

• How many car hire locations does Hertz have in Lima?

  Hertz has 5 hire locations in Lima. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: J Chavez Intl airport (LIM)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from J Chavez Intl airport (LIM)?

  Yes