Book Hertz hire cars in Lima

Reviews for Hertz in Lima

Recent reviews

Traveller rating

Wonderful

0

Very Good

1

Good

0

Okay

2

Fair

0

Mediocre

0

Poor

20

2.0

you lied to me, there was no drop-off in the same location. I had to do it in another location and they charged me more for that. I felt robed.Reviewed Nov 27 2023

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4.0

Very slow at pickup and inefficient at drop off as wellReviewed Nov 17 2022

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2.0

The car was not ready, and we were not offered a reqsonable alternative. They did offer another car, but it costed four times the one we had booked. They provided a car at night, 14 hours later, not the yaris we had booked, but a corrolla. We had to pay for the upgrade, even if it was not our fault. Moreover, we booked the car for ten days, and since the vehicle was late, we tried to reduce it to a 9 day rental. Thye told us they could not change our original reservation. Brief, they can do what they need at your expense, but you have no flexibility at all. They do not honor reservations. If you want to rent a car at this place, make sure they do have the car (call in advace) . Even when they did not have cars available, their webpage allowed us to make new bookings for the same day...Reviewed Jan 8 2022

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2.0

I rented a car at least a week before getting there. My original rental was for 11:00pm. Because of a flight delay, I didn't get to the airport until 2:00am. At that point, I went to the counter. He saw my name, but said no cars were available. I explained that it wasn't my fault that the plane was late. He said he didn't know what to say. He got in at midnight and no cars were available. Of course, that means, my car was gone as of midnight.Reviewed Jan 5 2022

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2.0

They did not have a car for us and we were stuck stranded. Please refund our reservation.Reviewed Dec 30 2021

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2.0

this was the worst experience renting a car ever. They closed the office before pickup- the next day I spoke to several representatives for another pickup- they TRIPLED the price of the rental- never again- not with Hertz, nor with Kayak...you guys suck.Reviewed Dec 17 2021

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2.0

I went with Hertz because I thought a big company like that would not have hide the fees and I would pay what I was quoted. After waiting over an hour to pick up my vehicle and denying all other extras and fees, my $100 rental car somehow turned into $180 rental car. After returning the vehicle, checkout took another 45 minutes and they kept trying to tack on additional charges the whole time. I would stay away from renting with them.Reviewed Nov 23 2021

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4.0

When I arrived to Lima, they did not have the vehicle I reserved. This made the rest of our planned out trip very stressful as I had to wait a day for them to have the vehicle available and this set us behind by 2 days. We missed a lot of things in our vacation and we had to rush everything during our trip in order to meet the return deadline. This almost ruins our vacation. It didn't feel right when they added on the extra charge from going over the km count. Costed an arm and a leg. I don't think I will ever plan a rented car vacation trip after this.Reviewed Nov 4 2021

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2.0

Arrogant and self serving employee at the desk who was thrilled to tell me that I was a few hours too late to pick up the rental. The reason for being late was the airline canceled our flight last minute. We asked for a credit for what we had already paid and he said that we hadn’t paid yet. I showed him the RECEIPT AND Terms and Conditions that state the rental is charged at the time of booking. He would not accept that we had already paid for the car and insisted that the only car he could offer was a pick up truck for 400% the price of the car we booked. I checked their website which showed that other cars were available. I ended up booking with another agency and donating my money to Hertz. Customer service was equally unhelpful. All in all, an extremely unpleasant experience. I will avoid booking with Hertz at all costs in the future.Reviewed Oct 20 2021

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6.0

Pros:Guess they don’t know how to read the contractCons:No comentsReviewed Dec 30 2020

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2.0

Pros:They said they did not have my reservation J2482495213. When I called Hertz international, they said that my reservation did exists. However they stated they did not have any cars plus they did not have a reservation under my name.Cons:I had made a reservation with Kayak and they said that it was not valid and that they did not have it nor any cars to give me.Reviewed Feb 8 2020

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2.0

Pros:They did not honor my Kayak reservation J2484735202 of $130 and charged me $380.Cons:They did not honor my Kayak reservation J2484735202 of $130 and charged me $380.Reviewed Feb 8 2020

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• What is the most popular car hire from Hertz in Lima?

  Mini (Class Mini Car or similar) is the most frequently booked car hire type from Hertz in Lima.

• How many car hire locations does Hertz have in Lima?

  Hertz has 7 hire locations in Lima. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: J Chavez Intl airport (LIM)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from J Chavez Intl airport (LIM)?

  Yes