Book Hertz hire cars in Libertyville

Reviews for Hertz in Libertyville

Recent reviews

Traveller rating

Wonderful

1

Very Good

0

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

5

4.0

Pros:Staff was helpful. Vehicle I was ultimately provided was a full size car and I paid for a standard SUV. Their offer was take that, or trade it out of at OHare Airport (hour away) or take nothing. I would like to be contacted regarding a correction to my costs based upon what was provided.Cons:Staff was helpful. Vehicle I was ultimately provided was a full size car and I paid for a standard SUV. Their offer was take that, or trade it out of at OHare Airport (hour away) or take nothing. I would like to be contacted regarding a correction to my costs based upon what was provided.Reviewed Mar 28 2021

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10.0

Pros:Friendly staff, clean office, easy and quick pick up/drop off.Cons:Their road/bridge toll policies could have been clearer.Reviewed Dec 27 2020

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10.0

Pros:Staff was friendly and very helpful!Cons:Honestly the guy at the counter was very polite and very nice!Reviewed Nov 6 2020

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5.6

Pros:please be aware that they close on saturday at noon and are closed on sunday. they charge you an extra day if you drop off on closed day. even if your contract states that you rent till that dayCons:vehicle although clean did not have any makings that was clean or door sealed for cleanlinessReviewed Oct 19 2020

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7.2

Cons:We were misled about extra fees.Reviewed Dec 30 2019

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5.2

Cons:Car had dog hair all over. Driver seat dirty and car smelledReviewed Jun 7 2019

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6.4

Pros:Clean and new vehicle. Bigger than class that was reserved.Cons:The agent at the check in counter did not appear prepared or informed and presented information that was false. He tried to impose incorrect pick up/drop off terms of my rental even after I had made previous arrangements with them.Reviewed Mar 24 2019

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7.6

Pros:convenientReviewed Jan 5 2019

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8.8

Pros:Car was clean and ready at time of pickup.Cons:Well after inspecting for damages checking out the entire car all seemed well. I got home and found the registration sticker expired 4 months earlier. I was not pleased!!! That should be on the checkoff list, too worried about dents, scratches, any defect I could be charged for didn't notice the expired sticker. Had a few snags trying to get a replacement car but all worked out in the end. Luckily I was renting the car locally and not driving any long distance worrying I was going to be ticketed in every town.Reviewed Apr 29 2018

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9.6

Great experience and customer servicePros:Jerrod was very professional, car was comfortable, they enforce no smoking and it was not a perfumed car, rates were reasonable and car overall was nice. Might have needed a tiny more detail.to cleaning, but overall very good.Reviewed Apr 20 2018

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2.0

Cons:This is a stupid system area one is allowed to reserve a car… And it looks like there is a car to be reserved… But when you make your way, finally, to the rental car location… How often they actually don’t have a car for you, and have never had a car for you. This is totally totally stupid.Reviewed Nov 25 2017

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10.0

Pros:everything worked as advertisedReviewed Oct 16 2017

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More

• What is the most popular car hire from Hertz in Libertyville?

  Mini (Chrysler Pacifica or similar) is the most frequently booked car hire type from Hertz in Libertyville.

• How many car hire locations does Hertz have in Libertyville?

  Hertz has 1 hire location in Libertyville. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: O'Hare Intl airport (ORD)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from O'Hare Intl airport (ORD)?

  Yes