Book Hertz hire cars in Jacksonville

Reviews for Hertz in Jacksonville

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10.0

Pros:Staff very friendly and efficient.Cons:Nothing really.Reviewed Jan 23 2021

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6.8

Pros:Yes staff was friendly, we had to return our first rental because it had a strong odor, 2nd vehicle made some noise when turning... but staff was accommodating... returning was easy.Cons:Allowing spouse to be a second driver without an extra fee or joining for some membership.Reviewed Sep 9 2020

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4.8

DisappointedPros:They provided an alternate car for us rather than no car at all.Cons:We reserved a minivan to accommodate our family of 5 and all of our beach gear *ie we needed ample seating and cargo space. Upon check-in I was told they didn't have a minivan for us but an suv (Nissan pathfinder) instead. She told us that reservations extended the rental agreement on the minivan for the prior renters. I let the agent know that the pathfinder wouldn't be sufficient bc with the third row up there would be limited cargo space. She shrugged her shoulders and said the pathfinder was the best she could do. When I asked for some of my money back since they weren't providing what I paid for, I was told that since I booked through priceline via kayak that she couldn't refund any money and let me know that's why I shouldn't book through a third party. The end result was my family in the pathfinder for a week long Beach vacation with the beach chairs resting on my 5 year old's lap. Awesome. Thanks Hertz for keeping the bar very low in customer service.Reviewed Jul 22 2017

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10.0

Cons:Right in terminal. Great people.Reviewed May 15 2021

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5.6

Cons:Someone had smoked in the car previous to our renting it. Not good, they had no other cars for us to rent. Had to wait 30 minutes for the car to be cleaned.Reviewed Aug 21 2017

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10.0

Customer satisfactionPros:Customer service at it's finest. First time renting with them and the service was great from the moment we walked in till the moment we walked out. Friendly and courteous staff. Super helpful.Reviewed Mar 21 2017

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6.4

Pros:Gas mileage was great. Prepay your return tank price was well below current price in the area. Still the best price for my area over Enterprise.Cons:Car windows were so dirty I had to stop and clean them before I could drive anywhere. Rental car fees are just outrageous.I prepaid the car on a credit card but you still get socked for a $200 depisit on top of the rental fee.Reviewed Oct 21 2017

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10.0

Pros:Yes, Yes and Yes! :)Cons:Nothing, everything was great!Reviewed Jul 24 2019

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6.0

Vehicle was not cleanPros:Gas mileage was very good for a large SUVCons:The SUV was not washed. Dog hair all over the rear luggage area. The back of the front passenger seat was dirty with shoe prints from a child and the carpet on the driver side was dirty.Reviewed Dec 18 2017

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2.0

No cars availablePros:Nothing. Drove an hour twice in two days to pick up the car only to find out there were no cars available.Cons:Rude people at counter. No cars available. Complete scam.Reviewed Jun 16 2017

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9.2

Pros:The staff at the Richlands location provided professional and friendly service.Cons:One way rentals are always so much more expensive than I imagine they should be. It would be great to offer this service at a better value.Reviewed Apr 24 2019

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10.0

Pros:This rental was truly a great value, and much needed help during a difficult time. Thank you.Reviewed Apr 24 2019

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• What is the most popular car hire from Hertz in Jacksonville?

  Supplier choice (Class Special Car or similar) is the most frequently booked car hire type from Hertz in Jacksonville.

• How many car hire locations does Hertz have in Jacksonville?

  Hertz has 2 car hire locations in Jacksonville. Take a look at our Hertz hire location map to find the best car hires near you.

• Does Hertz have a car hire location at the airport: Albert J Ellis airport (OAJ)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Albert J Ellis airport (OAJ)?

  Yes