Guest reviews
Overall rating
7,1
Good
Based on 8 reviews
Cleanliness
7,0
Comfort
7,0
Pickup/dropoff
7,0
Value for money
7,5
Pros
"Very efficient an friendly staff"
(in 329 reviews)
"We had a great experience!"
(in 133 reviews)
"Car was clean and comfortable."
(in 975 reviews)
Cons
"Very very poor customer service."
(in 464 reviews)
"reserved car was not available"
(in 239 reviews)
"Bad information at pick up location."
(in 163 reviews)
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customer service
car was clean
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car was great
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rented a car
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3,6
Pros: Car was clean however a year and a half old.
Cons: They take a 200 dollar security deposit which takes 48 hours to clear your card after the car is returned. The building is dirty and in ill repair, security camera dangled by wire in front of building. Nobody at front desk for check in, I had to go to the garage for help.The quoted nine dollars a day insurance bills out to nineteen dollars a day, also be aware of the attached e-z pass, bills out by another company at the highest toll rate plus $4.50 each time its scanned.
review from
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2,0
Pros: Counter people were friendly and helpful, price was as quoted including taxes and insurance.Car was clean and had a 3/4 tank of gas.
Cons: Car was a dud., don't rent a Nisson Versa! Windows began to fog up with defrosters on. As it got colder window fog turned to ice making it impossible to see, a dangerous situation. When i arrived at my destination i called for a replacement however i had to drive to adjoining states to make the switch. If i had to do it over i would leave the car in the middle of no mans land (Vermont) rent from another vendor and tell them to come on up to get it!
review from
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10,0
Pros: Customer service was awesome. Had to exchange original vehicle due to minor mechanical issues and the staff was very helpful.
Cons: I was concerned that a walk around inspection was not done at pickup to rule out me being held accountable for any pre existing damages.
review from
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3,2
Overall a poor experience....will not go back
Pros: The car was very affordable, however this is really the only positive thing I can say about the experience.
Cons: Every car they tried to rent me smelled horribly like smoke and I have allergies, but was stuck at that point. The initial car also was not cleaned when we arrived. The associate told us to return the car by 5:30pm on Saturday, but when w showed up at 3pm it said there hours were until noon. My wife called the hertz number and after a long conversation it was agreed we could leave the car there and would not incur additional cost. Then I received my bill on Monday and 3 extra days were charged to us. My wife called back, got an argumentative associate who told us there was a record that we called on Sat, but that there were no notes as to what was agreed upon. I would not rent again from hertz if they were the last rental car store on the planet, and they were offering free rentals.
review from
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10,0
Pros: very good rental
Cons: driver door, schrew was loose causing a little noise
review from
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10,0
Pros: Customer service was awesome. Had to exchange original vehicle due to minor mechanical issues and the staff was very helpful.
Cons: I was concerned that a walk around inspection was not done at pickup to rule out me being held accountable for any pre existing damages.
review from
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10,0
Pros: very good rental
Cons: driver door, schrew was loose causing a little noise
review from
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3,6
Pros: Car was clean however a year and a half old.
Cons: They take a 200 dollar security deposit which takes 48 hours to clear your card after the car is returned. The building is dirty and in ill repair, security camera dangled by wire in front of building. Nobody at front desk for check in, I had to go to the garage for help.The quoted nine dollars a day insurance bills out to nineteen dollars a day, also be aware of the attached e-z pass, bills out by another company at the highest toll rate plus $4.50 each time its scanned.
review from
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2,0
Pros: Counter people were friendly and helpful, price was as quoted including taxes and insurance.Car was clean and had a 3/4 tank of gas.
Cons: Car was a dud., don't rent a Nisson Versa! Windows began to fog up with defrosters on. As it got colder window fog turned to ice making it impossible to see, a dangerous situation. When i arrived at my destination i called for a replacement however i had to drive to adjoining states to make the switch. If i had to do it over i would leave the car in the middle of no mans land (Vermont) rent from another vendor and tell them to come on up to get it!
review from
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3,2
Overall a poor experience....will not go back
Pros: The car was very affordable, however this is really the only positive thing I can say about the experience.
Cons: Every car they tried to rent me smelled horribly like smoke and I have allergies, but was stuck at that point. The initial car also was not cleaned when we arrived. The associate told us to return the car by 5:30pm on Saturday, but when w showed up at 3pm it said there hours were until noon. My wife called the hertz number and after a long conversation it was agreed we could leave the car there and would not incur additional cost. Then I received my bill on Monday and 3 extra days were charged to us. My wife called back, got an argumentative associate who told us there was a record that we called on Sat, but that there were no notes as to what was agreed upon. I would not rent again from hertz if they were the last rental car store on the planet, and they were offering free rentals.
review from
Where can I find Hertz hire cars in Hicksville?
125 West John Street, Hertz car hire
Address
125 West John StreetPhone
+1 516 931 2950FAQs about hiring a car from Hertz in Hicksville
How many car hire locations does Hertz have in Hicksville?
Hertz has 1 car hire location in Hicksville. Take a look at our Hertz hire location map to find the best car hires near you.
Does Hertz have a car hire location at the airport: John F Kennedy Intl Airport (JFK)?
Yes
Does Hertz offer shuttle or airport pick-up services from John F Kennedy Intl Airport (JFK)?
Yes
Does Hertz have a car hire location at the airport: LaGuardia Airport (LGA)?
Yes
Does Hertz offer shuttle or airport pick-up services from LaGuardia Airport (LGA)?
Yes
Does Hertz have a car hire location at the airport: Stewart Airport (SWF)?
No (according to our data)
Does Hertz offer shuttle or airport pick-up services from Stewart Airport (SWF)?
Yes
