Find reviews that mention:
8.0
David was great. Extremely helpfulReviewed Jul 26 2022
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10.0
Clearer drop off instructionsReviewed Jul 23 2022
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2.0
Asked for SJC airport but directed a rental office 18 miles away.Reviewed Jun 14 2022
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2.0
Pros:Nothing.Cons:The location I was given to pick up the car was closed, and had been for months. The next closest Hertz did not have any cars available. I had to go to another car rental company entirely. I don't know how the system allowed me to make a reservation here. I had to spend an hour on the phone afterward to be sure I got a refund for the whole ordeal.Reviewed Feb 24 2021
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8.8
Pros:Pick up and drop off was efficient and professional.Cons:The price was hefty. $75.99 per day plus insurance! No weekend special.Reviewed Oct 20 2020
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8.0
Pros:I like that they are open until 7pm because a lot of people get off from work at 6pm. In most other places closes at 6, but the location at kettle Road in South San Jose was the only one that was open till 7 and It gave me enough time to get there on time.Cons:To Have more car optionsReviewed Jul 2 2019
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10.0
Cons:Things were great. I did get nervous that my car wasn’t available but the staff there made it go over smoothly. If I had to be knit-picky, I had to wait 15 minutes for my car to get prepped and ready.Reviewed Jun 29 2019
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4.0
Pros:The location was not open on Sunday and I was charged an Extra DayCons:Kayak needs to know the hours of operationReviewed Jun 17 2019
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6.0
Cons:I didn't like that in spite of telling them I didn't pre-pay and I didn't want to pre-pay my gas, they did it anyway. So I ended up paying 40 extra dollars. Won't rent from Hertz again.Reviewed Dec 20 2018
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7.6
Pros:Ease and speed of getting the car and returning it. no hassle there.Cons:Not worth the value. Turo and similar apps are renting cars without all the fees. The same car I can get for $40 daily. I don't care who gets my business but I'm shopping for the best price and value. This was too expensive for what it was.Reviewed Nov 5 2018
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2.0
Cons:They had NO cars. From what I learned they never do. There are two locations run by the same people botwith NO cars! And I paid this site $18 for insurance on a car that I never got.Reviewed Oct 8 2018
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2.0
Did not get the reservation ratePros:The rate at which I reserved the car was not what I was charged at the heetz desk. Also, I was charged for a car upgrade fee.Cons:The rate at which I reserved the car was not what I was charged at the heetz desk. Also, I was charged for a car upgrade fee.Reviewed Sep 8 2018
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