Book Hertz hire cars in Elgin

Elgin, IL, United States
Sep 27 — Oct 4
Elgin, IL, United States
Mon 27/9
Noon
Mon 4/10
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"off was was quick."(in 2382 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Elgin

Overall rating5.2 OkayBased on 13 reviews
Cleanliness
4.4
Comfort
5.3
Overall
5.0
Pick-up/Drop-off
5.8
Value for money
5.3

Recent reviews

Traveller rating
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Find reviews that mention:
6.0
Pros:Staff good, suv was very user friendlyCons:Inside windows were filthy, and so were the gauges and radio, when the sun was out you couldn’t see the road. Had to use my handkerchief to wipe window and then had to throw it away it was sickeningReviewed Mar 4 2021
review fromkayak
10.0
Pros:Staff helpful and friendly Yolonda and Denise .Cons:Will return to rent a vehicle with them again .Reviewed Dec 15 2020
review fromkayak
2.0
Pros:The car was filthy inside and out. Obvious no protocol for Covid i’ve never seen such a filthy car that even smelled of smoke. The car had mechanical problem. the transmission jumped and car stalled every time you would come to a stop. it’s was scary to even drive.Cons:everything!Reviewed Apr 19 2021
review fromkayak
4.8
Pros:The staff was nice but didnt explain much. I felt rushed. Like they want to just be done with me and out of there way.Cons:Slowed down and explain all the extras (and cost) that are available like the insurance and they toll plate so I don't need to use mine. Slow down when reviewing the car to make sure nothing is missed (scratches or leave of dirt in the car)Reviewed Nov 1 2019
review fromkayak
10.0
Good servicePros:Car was ready and quick check in and out normal waiting friendly serviceReviewed Mar 16 2017
review fromkayak
10.0
ExcellentPros:I picked up the car at a remote office and dropped it back off at O'Hare Airport with no problems at either location. The car was clean and the service I received was pleasant. The price I was quoted was exactly what the final bill ended up being.Reviewed Dec 9 2016
review fromkayak
2.0
Pros:horrible customer service by the front desk person.Reviewed Feb 13 2018
review fromkayak
2.0
The Worst One Ever!!Pros:NothingCons:Hertz didn't honor the vehicle i reserved! had to rent a higher price from another company!Reviewed Jan 4 2017
review fromkayak
7.2
Pros:Great customer service!Cons:Car windows were not cleanReviewed May 28 2018
review fromkayak
6.4
Smoke SmellPros:It drove smooth.Cons:It smelled like smoke the whole trip. We ended up having to get a air freshener and the smell was still there. This was an upgrade, so we paid extra for this car. I am pretty upset about the smell.Reviewed Jan 15 2018
review fromkayak
2.0
cheap and rude, on everythingCons:Girl at desk was really rude understandable there were policies to apply according to situation where they would not accept temp. DL, however the way she directed at me to explain, was literally as if I was another of his dumb coworkers who know all the stupid rules the company set. She did not bother to tell me the reason till I ask, and did not provide any help on cancelaltion, had to call a person to help me over the phone and then she just confirmed what the person told me, so she enjoyed me going through the hassle of making the call for something she could have told me in less than a minute. Never ever going back to this companyReviewed Mar 31 2017
review fromkayak
4.0
Filthy car and poor servicePros:Easy pick up and drop offCons:The car was very dirty inside and out..There were very visible stains in all seats..no attempt to clean them..when I asked for a different car, they claim they didn't have one..it was a 2017 and the hands free would not connect to my Samsung phone or my husband's. The attendant didn't know how to fix it , kind of just stood there like he was in the twilight zone, then just walked away and left the passenger door open. Just horrible service.Reviewed Sep 14 2017
review fromkayak

Where can I find Hertz hire cars in Elgin?

1350 E Chicago Ave, Hertz car hires

Address

1350 E Chicago Ave

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00

Phone

+1 847 531 6304

Good to know

Most popular location

1350 E Chicago Ave

Most popular car type

Full-size

FAQs about hiring a car from Hertz in Elgin

  • Full-size (Chevrolet Malibu or similar) is the most frequently booked car hire type from Hertz in Elgin.

  • Hertz has 1 car hire location in Elgin. Take a look at our Hertz hire location map to find the best car hires near you.

  • Yes

  • Yes