Book Hertz hire cars in Elgin

Reviews for Hertz in Elgin

Recent reviews

Traveller rating

Wonderful

3

Very Good

0

Good

0

Okay

0

Fair

1

Mediocre

0

Poor

1

10.0

Car was in good condition and ready when i arrived.Reviewed Oct 4 2022

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10.0

Great staff, communication and service. Price was right and the car was a wonderful full size auto/Reviewed Jan 1 2022

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2.0

Pros:The car was filthy inside and out. Obvious no protocol for Covid i’ve never seen such a filthy car that even smelled of smoke. The car had mechanical problem. the transmission jumped and car stalled every time you would come to a stop. it’s was scary to even drive.Cons:everything!Reviewed Apr 19 2021

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6.0

Pros:Staff good, suv was very user friendlyCons:Inside windows were filthy, and so were the gauges and radio, when the sun was out you couldn’t see the road. Had to use my handkerchief to wipe window and then had to throw it away it was sickeningReviewed Mar 4 2021

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10.0

Pros:Staff helpful and friendly Yolonda and Denise .Cons:Will return to rent a vehicle with them again .Reviewed Dec 15 2020

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4.8

Pros:The staff was nice but didnt explain much. I felt rushed. Like they want to just be done with me and out of there way.Cons:Slowed down and explain all the extras (and cost) that are available like the insurance and they toll plate so I don't need to use mine. Slow down when reviewing the car to make sure nothing is missed (scratches or leave of dirt in the car)Reviewed Nov 1 2019

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7.2

Pros:Great customer service!Cons:Car windows were not cleanReviewed May 28 2018

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2.0

Pros:horrible customer service by the front desk person.Reviewed Feb 13 2018

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6.4

Smoke SmellPros:It drove smooth.Cons:It smelled like smoke the whole trip. We ended up having to get a air freshener and the smell was still there. This was an upgrade, so we paid extra for this car. I am pretty upset about the smell.Reviewed Jan 15 2018

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4.0

Filthy car and poor servicePros:Easy pick up and drop offCons:The car was very dirty inside and out..There were very visible stains in all seats..no attempt to clean them..when I asked for a different car, they claim they didn't have one..it was a 2017 and the hands free would not connect to my Samsung phone or my husband's. The attendant didn't know how to fix it , kind of just stood there like he was in the twilight zone, then just walked away and left the passenger door open. Just horrible service.Reviewed Sep 14 2017

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2.0

cheap and rude, on everythingCons:Girl at desk was really rude understandable there were policies to apply according to situation where they would not accept temp. DL, however the way she directed at me to explain, was literally as if I was another of his dumb coworkers who know all the stupid rules the company set. She did not bother to tell me the reason till I ask, and did not provide any help on cancelaltion, had to call a person to help me over the phone and then she just confirmed what the person told me, so she enjoyed me going through the hassle of making the call for something she could have told me in less than a minute. Never ever going back to this companyReviewed Mar 31 2017

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2.0

I took a cab to the rental place and they had no cPros:nothingCons:no carReviewed Mar 16 2017

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More

• What is the most popular car hire from Hertz in Elgin?

  Mini (Chrysler Pacifica or similar) is the most frequently booked car hire type from Hertz in Elgin.

• How many car hire locations does Hertz have in Elgin?

  Hertz has 1 hire location in Elgin. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: O'Hare Intl airport (ORD)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from O'Hare Intl airport (ORD)?

  Yes