Book Hertz hire cars in Edmonton

Reviews for Hertz in Edmonton

Recent reviews

Traveller rating

Wonderful

26

Very Good

7

Good

0

Okay

3

Fair

0

Mediocre

0

Poor

9

10.0

Checking in and out was amazing! Extremely friendly and helpful staff. I can't say enough great things about them! Highly recommend renting a vehicle from the Edmonton Airport Hertz location!Reviewed Mar 21 2024

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10.0

Super fast and easy airport pickup and drop off.Reviewed Feb 26 2024

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10.0

Great! Very friendly staffReviewed Feb 22 2024

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6.0

only offered Tesla and given nearly no information on how to drive and charge itReviewed Feb 13 2024

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10.0

Shuttle service would have been excellentReviewed Feb 2 2024

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10.0

I liked the vehicle and Patti was amazing⭐⭐⭐⭐⭐ When I picked the Tesla I said iI would be late because I work in the oilfields and transportation was behind. Ya no problems. But when I called and said I'd be late late maybe an hr because couldn't find a charging station in Leduc and I'd have to take it back to Edmonton. All I got was we'll charge you a late return fee. So its ok to pick up late but return a little late? Then the person who person at reception either has a bad attitude or having a bad day. "Customer service", is not bad attitude it's doing what you can to the best of your abilities to make to customer feel like you actually care. This isn't the first time I've had a bad experience with Hertz. Patti was the only person plus the pickup staff that actually made me think, ok it was just that other time with the bad attitudes. Anyways liked the car andn Patti. Don't think I'll will be using Hertz againReviewed Feb 2 2024

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2.0

They changed another model for me. It was said that it was a new car before I booked. However, it is way more older. The car was only partially cleaned.Reviewed Jan 31 2024

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8.0

No problem with Hertz. FIRST AND LAST TIME WITH KAYAK'S VERY POOR SERVICE.Reviewed Jan 30 2024

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8.0

They we not.preparReviewed Oct 11 2023

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10.0

Easy and quick pick-up and cardrop systwm.Reviewed Oct 4 2023

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2.0

No I don’t like itReviewed Sep 21 2023

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4.0

First i had to wait several minutes for a staff member to arrive at the counter to pick up my reserved vehicle. The one staff member that was working was having a bad night.. he was very cold and rude so I asked empathetically how his night was going. He responded it wasn't going well. Next, I had requested a compact and recieved a mini van. Altho thos is a nice upgrade, it's not what I asked for. I asked the clerk if he was coming out to inspect the car with me but he said he wasn't able as he had two more people waiting behind me. He said if I could see any dents, to come in and tell him. He said superficial scratches don't matter. I proceeded to the vehicle and noticed some scratches but was told not to worry about this. It was 10:00pm so was dark and dimly lit. I looked as best as I could. I should also mention, I'm 5'2" so could not see the top of the vehicle. I drove this vehicle minimally, to my dad's and back to the airport over the 3.5 days I used it. The gas fill was only $7.50 before returning it. I returned it and the lady who greeted me was very kind. I left the parking lot and went through security to my flight and was called by a Hertz staff member that there was a scratch on the bumper and a dent on the roof. I absolutely did not make these marks for certain and should have had a staff member look it over before driving away as I am too short to have seen this prior to leaving with this huge vehicle and was told not to worry about scratches. I verbally asked them to send me untouched photos, to leave the dust on the vehicle as not to touch where these so called dent and scratch were...untouched as it may prove this was there prior to me renting it if all the dust on the car was uniform. This staff member told me they would do so asap. I also emailed them with this same request. I never did recieve these photos. I was treated like a criminal as this staff member was hostile and rude telling me this was my fault. I'm not an auto specialist...this is not my area of expertise. I asked the original rude staff member to inspect with me and he refused. If these marks were indeed on this van, then this was done prior to me using this vehicle and should have been inspected by upon the return from the previous renter. I shouldn't be paying for someone else's oversight.Reviewed Mar 14 2023

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• Where is the best pickup location for Hertz car rentals in Edmonton?

  The best pickup location for Hertz car rentals in Edmonton is at Edmonton International Airport (YEG). Getting your rental car from the airport makes sense as it is the first place you will arrive when you get to Edmonton. Moreover, Hertz has an onsite location at the airport, meaning you can get your rental car fast. To get to the car rental station at YEG, head into the Arrivals Hall from the security checkpoint. Make your way into the baggage claim area, and exit the terminal building through exit door 8. Make your way to the parkade, and on the ground level, you will see the bright yellow Hertz counter.

• What are the different car rental benefits or amenities offered by Hertz car rentals in Edmonton?

  You will have many benefits and amenities to enjoy when you book Hertz car rentals in Edmonton. If you wish to enjoy these benefits, you can join the Hertz Gold Plus rewards program, which rewards its members for customer loyalty. Once you are a member, renting becomes faster and more rewarding. As a member, you get to earn points which you can redeem for free rental days. Members also get the benefit of skipping the rental counter for pickups and drop-offs. Moreover, members get the opportunity to pick the best cars from the Hertz fleet and enjoy more discounts.

• Where are the best places to park Hertz car rentals in Edmonton?

  The best parking by far is the South Scona Parking Lot. This lot is one of the cheapest, pricing all-day parking at around C$ 10, and it is within walking distance of many attractions. The City Hall Underground Parkade comes in second and is especially good since it is downtown. The rates are affordable, and they have hassle-free processing. You will also have on-street and off-street parking operated by the city of Edmonton. These slots are also great if you can get one, and the fees are usually around C$ 1-3.50, depending on the day.

• What is the most popular car hire from Hertz in Edmonton?

  Economy (Chevrolet Spark or similar) is the most frequently booked car hire type from Hertz in Edmonton.

• How many car hire locations does Hertz have in Edmonton?

  Hertz has 5 hire locations in Edmonton. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: Edmonton airport (YEG)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Edmonton airport (YEG)?

  Yes