Guest reviews
Overall rating
7,4
Good
Based on 3 850 reviews
Cleanliness
7,3
Comfort
7,0
Pick-up/Drop-off
6,7
Value for money
7,1
Pros
"Staff was friendly and quick."
(in 3619 reviews)
"Car was clean and ready"
(in 893 reviews)
"It was a good experience"
(in 984 reviews)
Cons
"there were no cars available."
(in 457 reviews)
"Customer service is severely lacking."
(in 739 reviews)
"Worst rental experience ever"
(in 786 reviews)
Recent reviews
Traveller rating
4
0
3
1
3
Find reviews that mention:
customer service
pick up the car
car was clean
credit card
car available
easy drop
great car
friendly staff
wrong location
location was closed
rented the car
great service
quick and easy
great experience
great price
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10,0
Easy day..
Pros: Free ride to and from your house. Free upgrade Fast and convenient Friendly staff
Cons: I have no complaints
review from
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2,0
ripped off
Pros: price was okay
Cons: pick-up location was way far away
review from
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10,0
Pros: Friendly & helpful peoplenothing
Cons: Nothing
review from
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6,0
Cons: lucky. i'd called hertz to tell them that the flight was running late. Then I found out the hertz site that I got on Kayak was no where near the airpoirt vps. They were able to cancel the one and I had to rebook it.
review from
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5,6
Cab ridee from airport?!
Pros: Everything but location
Cons: The actual pick up location was a $55 cab ride from the airport. The airport Hertz people couldn't help, they said. What good does it do for us to spend 55 dollars to get to the car.? The map online showed a pin location about a mile from the airport. That was nowhere close.....unacceptable!
review from
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2,0
Scam!!!
Cons: I specifically put VPS airport in for pick up and drop off. When I arrived I found the location was thirty minutes away off site. The agent told me it happens every single day to people who book thru you! That airport has several different names and is very confusing. Your site does NOT make it clear when booking it is an offsite location! I had to purchase a completely new rental!
review from
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2,0
Cons: I booked the car online to arrive at the Hertz in Destin (thankfully, it didn't cost me anything to get to this, not at an airport, business) to find out they had no cars to rent, and they didn't know I had booked it or they would have called me and let me know that. The gentlemen at the business were very nice, but nothing in their system "alerted" them that I had booked the car online. My past experiences with Hertz have been good ones, but there seems to be a major flaw their system regarding "overbooking rentals"
review from
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3,2
Good mpg
Cons: I was charged $180 for cleaning when I dropped it off. He said we smoked in the car and his evidence was debri in the back seat and "ash" marks on the back window. It's insane. Asking me vs telling me might have been better. He mad me go detail the car. I did, but he wasn't happy with it so he charged me $180. It was not ash. It's pollen, dust and sand. I will never use them again
review from
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10,0
Great Customer Service
Pros: Everyone I dealt with at Destin Hertz was professional and pleasant.
review from
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10,0
Pros: The car was very confy , really good price
review from
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5,6
Poor service
Pros: The car was reasonable
Cons: I had to wait an hour for a car at the pick up site because one was not available despite the fact that I had a reservation and was on time with the pick up
review from
Where can I find Hertz hire cars in Destin?
16055 Emerald Coast Pkwy #113, Hertz car hire
Address
16055 Emerald Coast Pkwy #113Hours
| Monday | 08:00 - 16:00 |
| Tuesday | 08:00 - 16:00 |
| Wednesday | 08:00 - 16:00 |
| Thursday | 08:00 - 16:00 |
| Friday | 08:00 - 16:00 |
| Saturday | 09:00 - 12:00 |
| Sunday |