Book Hertz hire cars in DeKalb

Reviews for Hertz in DeKalb

Recent reviews

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2.0

There was no car when I went to go pick up and when I arrived no one had bothered to let me know.Reviewed Oct 26 2022

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2.4

Pros:The employee at the drop off end in Port St. Lucie was pleasant and seemed to know, and enjoy, his job.Cons:Car interior, windows and trunk were not clean. Staff in St. Charles office were not helpful. Mischarged for rental despite Kayak confirmation, and spent an hour over 2 calls trying to get it fixed. Got to FL to turn in car and found out the car they gave me the wrong car in St Charles IL!Reviewed Feb 3 2019

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2.0

Pros:N/ACons:The initial car was left unclean and appeared to have animal hair left in the vehicle. One of our family members is extremely allergic to pets. When we asked the employee they understood why we were concerned but it took an additional 90 minutes to produce another vehicle & charges additional $110!Reviewed Jan 28 2019

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2.0

Never Hertz againPros:A week before the reservation, I made an alteration to my reservation directly through hertz website to change to a bigger car and an extra day. I was quoted an extra 30 bucks which is understandable. Within two hours from that change, which is still a week away, i called hertz to change back to my original reservation because I realized I didn’t need that extra day. I was ready to accept the $30 that I was charged because of changing the reservation multiple times. To my surprise, the rep on the phone said that I will be charged an extra 50 dollars for that change. ARE YOU KIDDING ME? But if I cancel the reservation I will not be charged for anything? What kind of business is Hertz running and Kayak backing up? I cancelled everything and called my local Avis and got more for my money. Wait no, I got the same car for 30 dollars cheaper. Call your local dealer, they will have better rates.Cons:Never hertz again.Reviewed Jan 23 2018

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10.0

Easy and fastPros:Pre paid online, just drove there and picked the car up.Cons:Dark parking lot so it was hard to see the vehicle for the pre trip inspection.Reviewed Dec 30 2017

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8.0

Cons:It was in my neighborhoodReviewed Jun 9 2017

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6.4

Pros:The employees tried hard but they were understaffed for spring break.Cons:They did not have sufficient time to clean the car properlyReviewed Apr 11 2017

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8.0

Pros:PriceCons:Car pulled rightReviewed Mar 25 2017

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2.0

OverbookedCons:Ruined my nye Plans got to Hertz añd was informed they had over booked and had no cars available.Reviewed Jan 3 2017

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10.0

Pros:The price Kayak was able to give me for Hertz!Reviewed Mar 27 2016

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More

• What is the most popular car hire from Hertz in DeKalb?

  Full-size (Chevrolet Malibu or similar) is the most frequently booked car hire type from Hertz in DeKalb.

• How many car hire locations does Hertz have in DeKalb?

  Hertz has 1 hire location in DeKalb. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: O'Hare Intl airport (ORD)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from O'Hare Intl airport (ORD)?

  Yes