Guest reviews
Overall rating
7,4
Good
Based on 3 840 reviews
Cleanliness
7,8
Comfort
7,8
Pickup/dropoff
7,2
Value for money
7,8
Pros
"Very efficient an friendly staff"
(in 329 reviews)
"We had a great experience!"
(in 133 reviews)
"Car was clean and comfortable."
(in 975 reviews)
Cons
"Very very poor customer service."
(in 464 reviews)
"reserved car was not available"
(in 239 reviews)
"Bad information at pick up location."
(in 163 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
credit card
car was clean
pick up and drop
car available
drop the car
airport location
great car
picked up the car
car was great
great service
location was closed
rented a car
friendly staff
great experience
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9,2
Customer service
Pros: Easy rental process. Service was fast and efficient. Return was simple.
Cons: No issues at all.
review from
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10,0
Pros: Everything was done excellent.
review from
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10,0
Excellent
Pros: Everything, the gentleman that helped me was very helpful and friendly
Cons: Nothing
review from
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2,0
didnt have any cars
Pros: nothing
Cons: Rented a car online and received a call within 20 minutes saying they had no cars available.
review from
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10,0
Pros: Online reservation was easy. Staff was awesome! Car was clean and affordable. Pickup and Drop off were as easy as could be.
review from
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6,0
Not a Good Experience
Pros: Online booking not accepted, and the 1 car available had a bent rim. Had to drive the faulty car to another location to get a safe car. Lost an hour.
review from
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3,2
Pros: Gas mileage.
Cons: The guy at the Casa Grande AZ location was horrible. He didn't explain what exactly was covered. He seemed bothered by helping us and he rushed through everything even though we were the only ones there. He rushed through the inspection we had to point out stuff to him and he never entered it into the computer so when we returned the car to another location it didn't have any of the damage that happened before we got the car that he laughed about when he told us about it wasn't in the computer. We will never use that location again if we ever decide to use hertz again.
review from
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4,0
Hertz is awful
Pros: We liked that we had a car for the holidays but nothing else about the car was good at all
review from
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9,2
Customer service
Pros: Easy rental process. Service was fast and efficient. Return was simple.
Cons: No issues at all.
review from
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10,0
Pros: Everything was done excellent.
review from
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10,0
Excellent
Pros: Everything, the gentleman that helped me was very helpful and friendly
Cons: Nothing
review from
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10,0
Pros: Online reservation was easy. Staff was awesome! Car was clean and affordable. Pickup and Drop off were as easy as could be.
review from
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2,0
didnt have any cars
Pros: nothing
Cons: Rented a car online and received a call within 20 minutes saying they had no cars available.
review from
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6,0
Not a Good Experience
Pros: Online booking not accepted, and the 1 car available had a bent rim. Had to drive the faulty car to another location to get a safe car. Lost an hour.
review from
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3,2
Pros: Gas mileage.
Cons: The guy at the Casa Grande AZ location was horrible. He didn't explain what exactly was covered. He seemed bothered by helping us and he rushed through everything even though we were the only ones there. He rushed through the inspection we had to point out stuff to him and he never entered it into the computer so when we returned the car to another location it didn't have any of the damage that happened before we got the car that he laughed about when he told us about it wasn't in the computer. We will never use that location again if we ever decide to use hertz again.
review from
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4,0
Hertz is awful
Pros: We liked that we had a car for the holidays but nothing else about the car was good at all
review from
Where can I find Hertz hire cars in Casa Grande?
1348 E Florence Blvd Ste 2, Hertz car hire
Address
1348 E Florence Blvd Ste 2Phone
+1 520 421 9060FAQs about hiring a car from Hertz in Casa Grande
How many car hire locations does Hertz have in Casa Grande?
Hertz has 1 car hire location in Casa Grande. Take a look at our Hertz hire location map to find the best car hires near you.
Does Hertz have a car hire location at the airport: Sky Harbor Intl Airport (PHX)?
Yes
Does Hertz offer shuttle or airport pick-up services from Sky Harbor Intl Airport (PHX)?
Yes