Guest reviews
Overall rating
7,4
Good
Based on 3 870 reviews
Cleanliness
9,2
Comfort
9,0
Pickup/dropoff
8,9
Value for money
8,7
Pros
"Very efficient an friendly staff"
(in 329 reviews)
"We had a great experience!"
(in 133 reviews)
"Car was clean and comfortable."
(in 975 reviews)
Cons
"Very very poor customer service."
(in 464 reviews)
"reserved car was not available"
(in 239 reviews)
"Bad information at pick up location."
(in 163 reviews)
Recent reviews
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Find reviews that mention:
customer service
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great car
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car was great
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great experience
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2,0
Cons: American Company would not rent to American with his official temporary drivers license from State of Texas because my real one was taken in Miami. Even though I’m also a Hertz Gold Member and most car companies store digital versions of drivers license in their systems! I even had digital copy!
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10,0
Pros: Easy to return the car.
Cons: Waited for about 30 min for someone to check us in.
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6,8
Pros: Good cars
Cons: Unfriendly staff and service
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10,0
Pros: Easy rental, great location.
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8,0
Pros: Easy pickup
Cons: Drop-off was difficult for unfamiliar location. Fuel nearby was not accessible.
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10,0
Sweet and simple
Pros: All ran smoothly. Car was great and so simple to pick up and drop off
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10,0
Rent a car for vacation for sure!
Pros: This was a great experience! Great, clean car with all the room and amenities (usb plug and more) we needed. We were comfortable. The car made our vacation go so much smoother.
Cons: There was nothing that we did not like about the car rental.
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10,0
awesome!
Pros: friendly service, convenient, accommodating...exacrly what we expected :)
Cons: no issues
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10,0
5 day drive Auckland to Wellington Kia Sportage
Pros: Check in was great and easy. Able to load car and wait at airport to meet friends without reparking. Lot is only 100 yards from international terminal in Auckland. Kia Sportage drove great, plenty of room for 3 people plus luggage. Car had 37000 km on it which is nice because it wasn't brand new so didn't need to worry about small scratches. Drop off in Wellington was easy and fast as well.
Cons: Could be a little cheaper for a one way rental, but understandable.
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2,0
Hertz had messed up the reservation
Cons: We weren't able to rent the car from them at all and had to pay for a new reservation through a new company, although we had pre-paid through Hertz
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10,0
Pros: Fast and easy pickup and drop off. No issues.
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9,6
Pros: Staff was helpful. Gave good driving tips.
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10,0
Pros: Easy to return the car.
Cons: Waited for about 30 min for someone to check us in.
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10,0
Pros: Easy rental, great location.
review from
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10,0
Sweet and simple
Pros: All ran smoothly. Car was great and so simple to pick up and drop off
review from
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10,0
Rent a car for vacation for sure!
Pros: This was a great experience! Great, clean car with all the room and amenities (usb plug and more) we needed. We were comfortable. The car made our vacation go so much smoother.
Cons: There was nothing that we did not like about the car rental.
review from
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10,0
awesome!
Pros: friendly service, convenient, accommodating...exacrly what we expected :)
Cons: no issues
review from
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10,0
5 day drive Auckland to Wellington Kia Sportage
Pros: Check in was great and easy. Able to load car and wait at airport to meet friends without reparking. Lot is only 100 yards from international terminal in Auckland. Kia Sportage drove great, plenty of room for 3 people plus luggage. Car had 37000 km on it which is nice because it wasn't brand new so didn't need to worry about small scratches. Drop off in Wellington was easy and fast as well.
Cons: Could be a little cheaper for a one way rental, but understandable.
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10,0
Pros: Fast and easy pickup and drop off. No issues.
review from
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9,6
Pros: Staff was helpful. Gave good driving tips.
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2,0
Cons: American Company would not rent to American with his official temporary drivers license from State of Texas because my real one was taken in Miami. Even though I’m also a Hertz Gold Member and most car companies store digital versions of drivers license in their systems! I even had digital copy!
review from
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2,0
Hertz had messed up the reservation
Cons: We weren't able to rent the car from them at all and had to pay for a new reservation through a new company, although we had pre-paid through Hertz
review from
Where can I find Hertz hire cars in Auckland?
37 Northcote Road, Hertz car hire
Address
37 Northcote RoadPhone
+64 9418 3742Top tips for hiring a car from Hertz in Auckland
- Economy car hires from Hertz in Auckland are around 67% cheaper than other car types, on average
FAQs about hiring a car from Hertz in Auckland
What is the most popular car hire from Hertz in Auckland?
Economy (Hyundai Accent or similar) is the most frequently booked car hire type from Hertz in Auckland.
How many car hire locations does Hertz have in Auckland?
Hertz has 4 car hire locations in Auckland. Take a look at our Hertz hire location map to find the best car hires near you.
Does Hertz have a car hire location at the airport: Auckland Intl Airport (AKL)?
Yes
Does Hertz offer shuttle or airport pick-up services from Auckland Intl Airport (AKL)?
Yes