Book Hertz hire cars in Arden

Reviews for Hertz in Arden

Recent reviews

Traveller rating

Wonderful

2

Very Good

1

Good

0

Okay

1

Fair

1

Mediocre

0

Poor

7

8.0

Pros:VERY friendly staff. Vehicle upgrade was excellent.Cons:Way too expensive.Reviewed May 13 2021

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2.0

Pros:Staff in Asheville was terrible. They ended up giving us the wrong car and we only found it out when we dropped it off in Jacksonville. Staff in Jacksonville as almost as bad. The car was also not cleaned before. Someone's old coke can was left in the car.Cons:Whatever you do, make sure you get a PAPER contract when you pick up your car. They said we didn't need one in Asheville and they just emailed it to us, but once we got to Jacksonville, Hertz acted like we should have had one and they treated us as if we were the problem with it not being there.Reviewed May 9 2021

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10.0

Pros:Could not have been easier all the way around from staff at the counter to the car itself.Cons:Not a thing.Reviewed Dec 25 2020

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10.0

Pros:Staff. Car.Reviewed Nov 10 2020

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2.0

Pros:They had over booked by 35 cars and we were stranded at a small airport with no rental car. They did not help in any way.Cons:Had a car for us. I'm very disappointed.Reviewed Oct 13 2020

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4.8

Pros:Got there and line was 20 people deep and people in front of me had been there for 90 minutes. One person at counter. left after an hour without a car.Cons:more people at desk, don’t overextend reservationsReviewed Oct 4 2020

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4.0

Pros:NothingCons:Bill totally wrong. Never closed out. Got email qith wrong contract and amount. Never called me back. Never answered phone at Asheville airport. No wonder you are bankrupt!!Reviewed Jul 27 2020

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2.0

Pros:Every step of this process was horrible. Rude, disorganized associates at pick up. The car was still dirty when I got into it and all the tire pressures were dangerously low. The drop off location wasn't operational and it took over an hour to get someone on the phone who could tell me how to return the car. 2 days later I'm still trying to close out my reservation with them. I will never rent with Hertz again.Cons:Absolutely everything. Horrible experience, will never use Hertz again.Reviewed Nov 15 2019

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9.2

Pros:Staff was great. Understaffed though! Long line to get car! Took 45 min.Cons:More help at counterReviewed Nov 5 2019

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10.0

Pros:great experienceReviewed Sep 17 2019

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8.8

Pros:The staff at the pick up point was very kind and the process was quick and easy!Cons:More explanation about drop off. I understand they don’t have a lot of control over how the place ais designed but when I arrived it was confusing and left with some unease that I was just to leave the keys in the car and go. I wasn’t explained this and I wasn’t fond of not being able talk to ne oneReviewed May 21 2019

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10.0

Car rentalPros:great gas mileageCons:staff was excellent!Reviewed Nov 27 2018

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More

• What is the most popular car hire from Hertz in Arden?

  Full-size (Chevrolet Tahoe or similar) is the most frequently booked car hire type from Hertz in Arden.

• How many car hire locations does Hertz have in Arden?

  Hertz has 1 hire location in Arden. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: Asheville Regional airport (AVL)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Asheville Regional airport (AVL)?

  Yes