Book Hertz car hires in Arden

Pickup chaos; drop off good

Pros: ultimately, I got a comfortable vehicle with good mileage

Cons: At pickup time, this location was grossly understaffed and had very few vehicles. I ended up with a car that was just returned, so was not cleaned or carefully checked out. Drop off was fine.

Cons: They don't accept debit cards and have a credit score to be approved. A suggestion should be they should run credit before a person shows up to pick up car

POOR SERVICE at the Hertz Depot

Pros: Nice vehicle, wll appointed.

Cons: Poor service at the counter and very DIRTY car. It was not cleaned prior to pickup.

Pros: If I had not had problems it was a great value for the money

Cons: The left front and back right both had slow air leaks. I added air 6 times during my trip. The car had an exhaust leak that affected the cabin. I had to drive with the windows open. The fumes got worse when the air conditioning was runnins.

Awful experience

Pros: Nothing

Cons: Even though we reserved our rental a long time in advance, the car we requested was not available. In fact, NO cars were available. Only trucks. And we were treated like something was wrong with us for nor accepting a truck for our vacation travel to Florida. Needless to say we did not rent a truck! We expect better from any car rental company, let alone Hertz.