Good to know
|Distance to city centre||2,3 km|
|Nearest airport||Hanoi Noibai|
|Distance to airport||23,7 km|
Time of year
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Room was spacious
The breakfast needs lots of improvement. Lack of variety, food is tasteless. Also shortage of staff! For a 5 star hotel you need to have more staff on board to serve guests during breakfast.
I watched TV channel 'NHK World'. TV variety is nice. At B1 floor I enjoyed casino (roulette, Saibo, baccara)
I hope more outlet near bed. Front desk is small. So I waited long time for check out.
Receptionist attitude was horrible during my stay. Feel extremely disappointed (not even smile or say hi probably). We are 2 couples and they gave us 2 twin rooms without noticing (just gave the keys and didn’t even explain which floor or room type). We checked in at 0:00 so was too exhausted to say a word.
The location and the room size
The furnishings are a little dated.
Room Airconditioning is not cold enough. Room can be cleaner. Food are too expensive.
With a stay at Grand Plaza Hanoi Hotel, you'll be centrally located in Hanoi, within a 5-minute drive of Vietnam National Convention Center and Lotte Center Hanoi. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
based on 2 493 reviews
Things to know
- Nice building
- Friendly service
- Spacious rooms
Policies vary by room type and provider.
Most popular landmarks
- Vietnam Museum of Ethnology 3,6 km
- Temple of Literature 4,5 km
- National Museum of Fine Arts 4,7 km
- Ho Chi Minh Museum 4,8 km
- One Pillar Pagoda 4,9 km
- Ho Chi Minh Mausoleum 5 km
|Hanoi Noibai||23,7 km|
|Haiphong Catbi||98,6 km|