Good to know
|Distance to city centre||2,3 km|
|Nearest airport||Hanoi Noibai|
|Distance to airport||23,7 km|
Time of year
Show reviews that mention
Receptionist attitude was horrible during my stay. Feel extremely disappointed (not even smile or say hi probably). We are 2 couples and they gave us 2 twin rooms without noticing (just gave the keys and didn’t even explain which floor or room type). We checked in at 0:00 so was too exhausted to say a word.
The location and the room size
The furnishings are a little dated.
Room Airconditioning is not cold enough. Room can be cleaner. Food are too expensive.
The room was big and clean
Not up to 5 star standard in term of cleanliness. Not value for money. Breakfast more towards Korean food. The room refrigerator does not even carry any food item.
We loved the size of the bedroom, the beds were a good size and extremely comfortable. The shower was also nice and huge bathroom
As we made the booking we were asked to pay for extra breakfast and extra bed. But the beds were big. The moment we walked in to check In I was again reminded that we had to pay for breakfast even though it was already included in the price. The Lounge was very old and staff seemed to be in there own world. The website and the brochure clearly reads that there is a hairdressers (but there is NOT) And afternoon tea is available - no one knew about this.
With a stay at Grand Plaza Hanoi Hotel, you'll be centrally located in Hanoi, within a 5-minute drive of Vietnam National Convention Center and Lotte Center Hanoi. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
based on 2 334 reviews
Things to know
- Friendly service
- Spacious rooms
Policies vary by room type and provider.
Most popular landmarks
- Vietnam Museum of Ethnology 3,6 km
- Temple of Literature 4,5 km
- National Museum of Fine Arts 4,7 km
- Ho Chi Minh Museum 4,8 km
- One Pillar Pagoda 4,9 km
- Ho Chi Minh Mausoleum 5 km
|Hanoi Noibai||23,7 km|
|Haiphong Catbi||98,6 km|