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Banyan Tree Hangzhou
5 stars

Banyan Tree Hangzhou

2 Westbrook Resort, 21 Zijingang Road, Hangzhou 310030, China
Hangzhou, China
See location+86 571 8586 0000
From
R10 003
Cheapest

rate per night

8,5
Very good
based on 137 reviews
137 reviews
Room type
Provider
Nightly total
Premier Room
R10 003

Photos of Banyan Tree Hangzhou

Overview

Lakefront hotel with 3 restaurants and a marina Along with 3 restaurants, this smoke-free hotel has a marina and a full-service spa. Free WiFi in public areas and free self parking are also provided. Other amenities include an indoor pool, a 24-hour fitness center, and a bar/lounge. Banyan Tree Hangzhou offers 72 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies or patios. Accommodations offer separate dining areas. LCD televisions come with digital channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. This Hangzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. An outdoor tennis court and a marina are featured at the hotel. An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
8,5
Very good rating
Based on 137 verified guest reviews

Latest deals for Banyan Tree Hangzhou

Tue 8/7
Wed 9/7
Premier Room
bed type unknown
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.

Amenities at Banyan Tree Hangzhou

  • Indoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking

Services and conveniences

  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

General

  • Family rooms
  • Garden view
  • Hardwood or parquet floors
  • Lake view
  • Lockers
  • Pool view
  • Storage available
  • Fireplace
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Carpeted
  • Tile/marble floor

Basics

  • Wi-Fi available in all areas
  • Internet
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Pyjamas
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Bidet
  • Spa bath
  • Toilet
  • Toilet paper
  • Toothbrush

Dining

  • Electric kettle
  • Fruits
  • Restaurant
  • Bar/Lounge
  • Minibar
  • Dining room
  • Breakfast in the room
  • Tea/coffee maker
  • Kettle
  • Refrigerator
  • Coffee machine

Pool and spa

  • Spa
  • Hot tub
  • Indoor pool
  • Pool towels
  • Spa and wellness centre
  • Massage
  • Sauna

Outdoor

  • Outdoor furniture
  • Garden
  • Terrace/Patio
  • Grill
  • Balcony

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV
  • Smartphone dock

Accessibility and suitability

  • Designated smoking area
  • Non-smoking rooms available
  • Disabled access
  • Lift

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service

Bedroom

  • Feather pillow
  • Cleaning products
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Smartphone
  • Desk

Things to do

  • Bicycle hire
  • Board games/puzzles
  • Beauty salon

Parking and transportation

  • Free parking
  • Airport shuttle

Health and safety

  • Daily housekeeping
  • Safe

Family friendly

  • Babysitting or child care
  • Kids meals

Fitness

  • Fitness centre
  • Tennis

Reviews of Banyan Tree Hangzhou

8.5
Very good
137 verified ratings
Wonderful
55
Very good
22
Good
31
Okay
9
Fair
13
Mediocre
2
Poor
5

Summary of reviews

Guests say
Guests appreciated the friendly and helpful staff, particularly highlighting Viola's exceptional service. The rooms were noted for their spaciousness and comfort, making for a relaxing stay. However, some guests mentioned that the hotel could benefit from refurbishments and improvements in cleanliness. Overall, the experience was positive, with good food options and a pleasant atmosphere.
AI-generated from customer reviews
Service9.5 out of 10
Room Size9 out of 10
Cleanliness5 out of 10
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Location

2 Westbrook Resort, 21 Zijingang Road, Hangzhou 310030

What's nearby

  • Xixi Wetland Park2 km
  • Lingyin Temple3.2 km
  • Zhejiang University Yuquan Campus3.7 km
  • Yellow Dragon Sports Center4.3 km
  • Hangzhou Botanical Garden4.6 km
  • China National Tea Museum4.9 km
  • Baochu Pagoda6.4 km
  • West Lake6.9 km
  • Leifeng Pagoda7.2 km
  • Wulin Square7.2 km
  • Jingci Temple7.2 km
  • Dreaming of the Tiger Spring7.5 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Banyan Tree Hangzhou

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Banyan Tree Hangzhou

  • Where is Banyan Tree Hangzhou located?

    Banyan Tree Hangzhou is located at 2 Westbrook Resort, 21 Zijingang Road in Xihu, 8 km from the centre of Hangzhou. Xixi Wetland Park is the closest landmark to Banyan Tree Hangzhou.

  • When is check-in time and check-out time at Banyan Tree Hangzhou?

    Check-in time is 15:00 and check-out time is 12:00 at Banyan Tree Hangzhou.

  • Does Banyan Tree Hangzhou offer free Wi-Fi?

    Yes, Banyan Tree Hangzhou offers free Wi-Fi.

  • Does Banyan Tree Hangzhou offer free parking?

    Yes, Banyan Tree Hangzhou offers free parking.

  • How far is Banyan Tree Hangzhou from the airport?

    Banyan Tree Hangzhou is 34,1 km from Hangzhou. Banyan Tree Hangzhou is 102,6 km from Jinhua Yiwu.

  • Does Banyan Tree Hangzhou have a pool?

    Yes, Banyan Tree Hangzhou has a pool on-site.

  • How does KAYAK find such great Banyan Tree Hangzhou hotel deals?

    KAYAK scours the web for all room deals available at Banyan Tree Hangzhou in Hangzhou and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Banyan Tree Hangzhou and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Banyan Tree Hangzhou.

See more FAQs

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8,0
8,0 km
Hangzhou
34,1 km