La Paz Resort

The best thing about the property was leaving it

Was looking forward to 5 days of just relaxing on a beach before touring the rest of Vietnam. How disappointed I was. This hotel is not fit for purpose and should barely scrape a 2* never mind its self appointed 4* because it’s anything but. The staff don’t speak a word of English either. This hotel is geared up to Chinese people only who have little or no standards and couldn’t care less where they are. I’d describe it as the Benidorm of Asia attracting that type of person. We booked a “deluxe promenade villa” which I assumed would be near the beach. It was in fact way up a steep hill and inside what looked like a converted house into flats. The concierge insisted on accompanying us to the room despite not actually carrying our bags and had the cheek to hang about for a tip. The room was absolutely filthy and in a state of disrepair. There was massive greasy hand prints all over the mirror in the main room, hair and dirt all over the floor. The ash tray on the balcony was full to the brim of the previous guests used cigar butts, the towels were covered in dirty marks, the glass in the toilet had someone’s lip marks all over it, the bed had a single duvet lain horizontally for us both to share on a double bed, absolutely atrocious. We complained to the reception but they barely understood our concerns. They sent a cleaner to the room who somehow only managed to wipe half of one of the handprints off the mirror and she replaced the towels. Breakfast was completely inedible. There was no food whatsoever we could eat except the eggs that they fry in front of you. All the food was catered for Chinese people only. The chef on the egg bar opened the kitchen door and glimpsing inside there was at least 10 full bags of garbage on the floor, clearly no health and safety standards here. Not to mention the tables themselves were incredibly sticky and just totally filthy. The Chinese behave like absolute animals at breakfast, and in general the whole resort.