|""Great, friendly staff at check-in.""||(in 189 reviews)|
|""Perfect location, excellent breakfast.""||(in 212 reviews)|
|""Friendly staff, comfortable rooms.""||(in 218 reviews)|
|"The bed was very uncomfortable."||(in 77 reviews)|
|"The room was dated and filthy."||(in 165 reviews)|
|"Carpet in bedroom dirty."||(in 81 reviews)|
|comfortable room||in 670 reviews|
|convenient location||in 539 reviews|
|gatwick airport||in 522 reviews|
|friendly staff||in 390 reviews|
|bed was very comfortable||in 358 reviews|
|early flight||in 301 reviews|
|uncomfortable bed||in 251 reviews|
|south terminal||in 196 reviews|
|food is expensive||in 190 reviews|
|bar food||in 132 reviews|
|late at night||in 131 reviews|
|water in the room||in 104 reviews|
|overnight stay||in 37 reviews|
|long walk||in 35 reviews|
|bit tired||in 15 reviews|
Comfortable room Easy access to airport
Food was expensive and not very good Staff in sports bar not very friendly
Needs a serious upgrade
When I reserve into a Hilton I’m expecting a certain standard. This hotel falls far short of that expectation. It really needed an upgrade years ago! So yes, they save money by not upgrading but their brand suffers substantially!
Room features convenient for Hilton not guests
I liked the location.
Couldn't charge phone next to bed because there were no outlets. I needed to charge my phone, but wanted to have it next to me in bed. This may seem minor, but it was very irritating. Lots of noise in the corridors. I wanted to turn on lamp next to bed only, but only option was wall switch, which turned on every light in the room. I didn't want every light on. Food options are very expensive, at the hotel and inside the airport. There is a very nice Indian cuisine restaurant, Jai Ho, outside the airport complex in Horley that is a short walk away. I highly recommend it.
Bathrooms requires renovation.
Location. Staff were friendly and helpful.
Lacks child friendly entertainment. Require some renovation, the tiles in the bathroom looked like they were about to fall off the wall and the thrown floor was sticky!
Because Options are Limited
The hotel is tired. Thankfully, I was upgraded to a newer room. Mattress is super hard. To get to the room, you must walk tons. The hotel needs serious renovation. Because options are limited for overnight flight.
A little pricey!
Restaurant way over priced. Not many options for a reasonable, casual meal.
Our reservation was not in the system. They did not give us access to Internet for our booking but we understood that free Internet would be included based on the booking criteria.
Location and staff
very old decor in room and bathroom, the bed was uncomfortable, missing towels and only one set of pillows were provided
Proximity to airport
The hotel is terribly maintained. Had to switch rooms twice due to bathroom related maintenance issues. They finally put me in a decent room on the executive lounge, which was OK but even that had its issues. AC was terrible and the spacing between the bathroom sink and faucet was very awkward, making it difficult to effectively wash your hands. All in all a pretty bad hotel. The staff was nice though.
The best part of this hotel is that it is so close to the London Gatwick hotel it may as well be a part of it. Very convenient!
There could be a few more amenities to may the stay more memorable.
Location is great. ...perfect for a early flight,
Location and very comfortable bef
Everything is fine for me
Hilton London Gatwick Airport offers 4-star accommodation in Gatwick, just minutes from London Gatwick Airport. It provides a gym, as well as 24-hour room service, an executive floor and a coffee bar.
There are a range of facilities on offer to those staying at the hotel, such as an express check-in and check-out feature, a 24-hour reception and meeting facilities. Additionally, the multilingual staff are available to offer local information.
All the cosy rooms at Hilton London Gatwick Airport provide a mini bar, plus all the necessities for a comfortable stay. Each one comes with a flat-screen TV with satellite channels, in addition to a private bathroom.
The hotel offers a convenient on-site café where guests can have a meal before venturing out to discover the local region. Guests can enjoy a drink on the bar's terrace. There is also the added convenience of an on-site restaurant.
Hilton London Gatwick Airport is within a half-an-hour walk of Horley Railway Station. Guests can also visit South Downs National Park.
based on 10 602 reviews
Policies vary by room type and provider.
All reservations at Hilton London Gatwick Airport – even non-cancellable stays – on or before 30 June 2020, are eligible for a full refund. For more information, visit the Hilton Corporate Response to COVID-19 page.
Book your family holiday at the Hilton London Gatwick Airport and take advantage of family rooms that accommodate up to two adults and four children, with cribs and highchairs provided on request. Accommodation compromises of one double bed, two single beds, and up to two roll-away beds. A TV with children's channels is available in your room. The Garden Restaurant has an exciting menu of kid-friendly options including pasta, pizza, burgers, and desserts. Children under ten years old enjoy free meals and drinks when accompanied by a paying adult.
If you’re traveling to London for a meeting or conference, the Hilton London Gatwick Airport is a great base for your stay. Book an Executive room or suite and enjoy access to the Executive Lounge which offers complimentary continental breakfast, express check-in, and all-day tea and coffee. The Executive Lounge also serves canapes and drinks between 6:30 pm and 8:30 pm daily. There is a business center in the hotel with copying and printing services, meeting rooms, and audio-visual equipment rental.
The Hilton London Gatwick Airport offers rooms and suites that are fully accessible. These rooms feature 32-inch doorways, bed risers, and grab bars. Emergency pull cords have been installed in the bathroom and bedside the bed. Elevators have lowered buttons and evacuation instructions have also been lowered for readability. All public areas are wheelchair accessible, including the concierge desk, business center, elevators, restaurants, and meeting rooms. Ramps have been installed at the building entrances with accessible parking spots available. For people with hearing impairments, an induction loop is available at reception. Visual alarms and vibrating fire alarms have been installed in accessible rooms and public areas in case of emergency.
If you’re thinking about bringing your beloved pet on vacation with you, Hilton London Gatwick Airport is happy to welcome your four-legged companion. Both dogs and cats are allowed in the rooms and suites, with a maximum of two pets per room. Pets must weigh less than 75 lb to be eligible to stay. Pets are not permitted in the restaurants, bars, cafés and lounges of the hotel. Guests with pets at the hotel will be charged a non-refundable cleaning fee.
The Hilton London Gatwick Airport offers great packages so you get value for money during your stay. Planning a romantic weekend away? The Weekend Getaway package includes daily breakfast and late check-out. If you’re traveling with your family, enjoy great savings with the Family Fun package, which includes daily breakfast for four. AARP members and AAA members are eligible to receive discounts on best room rates. If you’re planning a conference or event, meeting packages with extras and upgrades are available for 25 to 200 delegates.
Hilton London Gatwick Airport is located at South Terminal Gatwick Airport, 1,8 km from the centre of Gatwick. Nestle Headquarters is the closest landmark to Hilton London Gatwick Airport.
Check-in time is 15:00 and check-out time is 12:00 at Hilton London Gatwick Airport.
No, Hilton London Gatwick Airport does not offer free Wi-Fi.
No, Hilton London Gatwick Airport does not offer free parking.
No, Hilton London Gatwick Airport does not offer free airport shuttle service.
Hilton London Gatwick Airport is 1,5 km from London Gatwick.
No, Hilton London Gatwick Airport does not have a pool on-site.
Hilton London Gatwick Airport has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.