Fuzhou hotels

Pros: The hotel location and view was great. Right by the lake. Hotel was clean and well maintained.

Cons: Many of the advertised benefits such as 2 free drinks at the bar, welcome fruit, turn down service (dessert) were not provided. The manager said it was an old promotion. Furthermore, the lounge didn't operate at advertised hours and the breakfast buffet was so crowded that we didn't have a place to sit, not to mention a lack of food. To be fair, it was a Chinese national holiday. To add insult to injury, the pool was not yet open for the season, even though it was more than 25 degrees Celsius outside. An occasional smoker could be found in some of the corridors, although I do realize this is hard to control in China.

Pros: Location, Very good dinner, View from the room on West lake.

Cons: Everything OK

Pros: Location beautiful. Staff helpful.

Cons: Bottle of wine too expensive.

Pros: Staff at reception and conceige super nice and helpful. Lakeside cafeteria service staff have excellent service standard and recognised the customer when we visited the 2nd time. Good buffet steamboat and we were given complimentary treats of abalone, sashimi and mini lobster.

Cons: Far from city and not many cafe and restaurants nearby but can still dine at the hotel. A bit pricey but worth it.

Pros: Customer services were excellent. I was not well during the stay. The hotel arranged a staff companied me to go a hospital emergency together. During hospital stay, the hotel staff took good care of me.

Pros: Loved walking around the lake and park. Great outdoor swimming pool. Very helpful staff. Delicious breakfast. Highly recommended.

Cons: Nothing!

Pros: All good.

Pros: Clean, new and friendly, helpful staff. The croissants were delicious.

Cons: Being near the lake, there were quite a few mosquitoes if you were walking back at dusk. Separate utensils for the vegetarian options at the buffet would be nice.

Pros: We were amazed by the amenities we were provided during our stay here. We were provided a room upgrade, late check out and an excellent breakfast the next morning all for no added fee. The club lounge provided free food most of the day and unlimited free drinks during happy hour. The room itself was gorgeous with incredible views of the city. I'd highly recommend this hotel to anyone looking for a relaxing night stay at a great price.

Pros: Somehow our booking had been lost and there was no room for us when we arrived. No problem - the friendly staff upgraded us to another room and gave us a free takeaway breakfast for our early start the next day.

Pros: Hello breakfast was awesome and location was good too. I didn't really enjoyed as it was raining both days I was there.

Cons: Hello, the room dine-in I ordered was not to my expectations. Very oily, I had part of the noddle and chips/fish. Nest time I will choose something else to check. Thank You

Pros: Staff very friendly!

Cons: I couldn't switich off the aircon and I got sick!

Pros: High floors !!

Cons: Breakfast is simple. We stayed 3 nights there, the meal items remain the same. The soup were not hot at all.

Pros: Nice and quiet. Good facilities too

Cons: The cleanliness of the room can be better

Pros: The room we eventually ended up with was quite spacious, clean and comfortable. The bathroom featured a bathtub, separate rain-shower as well as a separate toilet room with a very fancy Japanese style toilet. There are some nice parks around the area for strolls and a mall with some restaurants is only about 20 minutes walk from the hotel. The breakfast buffet is quite good, but can get crowded with a bit of wild-west feel during the holidays.

Cons: We booked a room for 2 adults and 2 children through booking.com, however upon arrival we were told that the room we booked only had either one King or two single beds. This seems to be a major problem in the booking process, as this room was specifically suggested for the above mentioned 4 occupants by the website and included 4 breakfast. This seems to have been changed now, as I cannot find the same room category when I do a search now. After much discussion with the staff and looking at several room options, we were offered a suite for the same price, but had to pay for an additional bed for my son (230 RMB/night), which was a so-so compromise. One reason we chose this hotel, despite the considerable distance from downtown Fuzhou, was the nice outside pool featured in many of the pictures on the website. We were travelling there for the 1st of October holidays in China, which is still quite warm in Fujian province. Unfortunately, we did not find any information on this website that the pool is only open from June to September. We arrived on September 29th and were told, that the day before had been the last day with the pool open and it was closed earlier "due to the coming Typhoon". This was the second big disappointment of the trip, especially for my kids who were really looking forward to swimming. Their indoor pool was just not at all satisfying after that and we didn't even try it. The manager, who we had already occupied a lot during our troubles with the room ended up offering us a chocolate cake, which was delivered to our room the same evening. So we felt they were genuinely sorry for the troubles.

Pros: Great hotel, perfect breakfast buffet, and as well dinner buffet. Location is OKAY, special to relax out of the city. The whole hotel looks well organized and stuff is taking care of it.

Cons: The out-door pool was already closed, even it had 30degree every day, but welcome to China.

Pros: The lounge at the 17th was great for work meetings. The restaurant has an excellent choice and variety.

Pros: Luxury

Cons: None

Pros: the hotel was very clean and the internet was very good

Cons: The room temperature was set at 26 Degrees and could not be changed. The outside temperature was 22 Degrees so the room was unbearably hot. They did open the window and provide a fan which helped. They could not adjust the temperature as the whole hotel was set at 25 Degrees.

Pros: Breakfast is great and room is comfortable

Cons: The staffs take a long time for us to check in and check out. The staffs were not friendly...

Cons: Small rooms and quite old bathroom. Almost no English speaking people at the reception desk. No international TV for business people, mostly local channels. No wide selection of breakfast for international travelers, mostly local dishes.

Pros: The hotel location is excellent. The front desk staffs were friendly and professionally, and the house keepers were friendly and helpful.

Cons: Each time We requested some service, have to fill out the “thank you” notes on paper or online which asked by the staffs. It seems the hotel employee performance evaluate system depends on guests feedback only. Does it cause the employees asking the guests in person for good reviews right after the service was provided? Sometimes the guest was busy, it kind of bothering. I have been stayed this Best Western hotel before and It was a good hotel with high standards. However It was disappointed this time, for example, the bathroom shower area wasn’t cleaned in standard way, could see the hair leaves on the drainage hole for days, and the shower glass wall and door were dirty, it indicated that the area haven’t been cleaned for a period time.

Pros: Convenient and love the nearby hot spring garden, supermarket and so many restaurants around

Cons: None

Pros: Everything perfect, spacious and clean rooms. Change towels every day, staff speak English just as you need. Location is very nice, right next to the park. Breakfast superb comparing to other hotels in China where I stayed.

Cons: No complaints.

Pros: Very friendly staff

Cons: There was a construction site outside. They kept working until 3:30 a.m.

Cons: Staff did not understand any english.

Pros: good

Cons: all thing are old

Pros: Staffs were friendly...there are not much things around the hotel but you can also take didi to go to any destination which is pretty convenient.

Cons: Aircon is not really working well in our room, my mom's room got a chocked toilet bowl which the staff did manage to do something about it.

Pros: Very satisfied. The reception manager was very friendly and helpful as well.

Cons: I like everything there.

Cons: breakfast too bad

Pros: The staff were Friendly especially Chen Jn helpful.Milk was always hot

Cons: The eggs stations could improve. Coffee was too bitter. The buffet closes before 10 so be aware despite it states till 10. The room we stayed in , the bathtub always leaked not sure where water came from especially after shower. The safe are really old design of the key.( can buy the newer model. The internet was really slow sadly we wanted to watch a few things online but streaming was really bad.

Cons: Swimming pool was empty for Repair

Pros: nope

Cons: My room 601 was flooding at 12:30am, slow response and find another room at 1:30 am

Pros: Nice and tidy room. Soft pillows.

Cons: Smoky smell......no good

Cons: I am still waiting the return payment for the security deposit on my debit card.

Pros: The rooms are spacious and clean.

Cons: Breakfast can be better but still good.

Pros: Nice bed.

Pros: Location is not very important for us as we have transport ready. The surrounding area is quite happening. Night falls, the square next to the hotel has various events , singing etc that helps sooth a lot. Rooms are clean and reasonably big . The building and rooms are old though. I wrote to the hotel prior to my check in and the receptionist was helpful enough to call me call the way from China to ensure i get my answer.That's a big plus.

Cons: Upon check in, the receptionist could not see our booking specification about bed requirements and they are not able to give us a total price for our 5 rooms (as i need to verify against the total quoted in booking.) and that was quite frustrating. After i checked out, I have to call the hotel to ensure they provide me a BILL (not a single page of paper was given to me from check in till check out) before they charge my card. Another even MORE frustrating thing is, the traffic security at the hotel lobby was terribly rude. When our bus reached the hotel, there is PLENTY of parking at the side but the security will NOT allow the driver to stop the bus even while waiting for us all to get up the car. The Security was shouting and yelling at the driver which i think its' really ridiculous. In another case, it was worse. i have to walk alllll the way to the back of the hotel to get up the bus just because i got down late and the bus was ASKED to leave the hotel without me. In ALL cases that took place throughout the few days of stay, there is NO VEHICLE stopped when our bus was there. But they just do not allow any stop which really sucks ! I hope the hotel review their practice that causes inconvenience to their guest.

Pros: Very friendly and helpful staff, large rooms, situated in the city centre of Fuzhou.

Cons: The hotel is about 14 years old and this is visible in furniture and electronics as well in the general aspect of the interior.

Pros: Room size is big. The hotel lobby n common areas are clean n staff are friendly n helpful.

Cons: Taxis need to take a big round to get to hotel entrance.

Pros: I didn't have my breakfast in your hotel restaurant due to under renovation, I might think that the food level and environment of quality will drop.

Cons: I have no comment.