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3 stars

Excelsior

Mannheimer Str. 7-9D, 60329 Frankfurt am Main, Hesse, Germany
Frankfurt am Main, Germany
See location+49 69 256 080
7,5
Good
based on 5673 reviews
5 673 reviews
Provider
Provider for Excelsior
Provider for Excelsior
Provider for Excelsior

Overview

Rating
Rooms Make yourself at home in one of the 197 air-conditioned rooms featuring minibars. Complimentary wireless Internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily. Amenities Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance. Business}, Other Amenities Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite. Property Location With a stay at Hotel Excelsior in Frankfurt (Gutleutviertel), you'll be a 2-minute drive from Frankfurt Trade Fair and 7 minutes from Deutsche Bank Park. This hotel is 0.7 mi (1.2 km) from Skyline Plaza and 0.9 mi (1.5 km) from Alte Oper. Dining Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 5 AM to 11 AM for a fee. Renovations This property is closed from January 31 2023 to December 31 2023 (dates subject to change). Mandatory Charges You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night We have included all charges provided to us by the property. Optional Charges Fee for buffet breakfast: approximately EUR 10.00 per person Self parking fee: EUR 20 per night Early check-in fee: EUR 30 (subject to availability) Late check-out fee: EUR 40 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 1:00 PM Checkin end at midnight The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. Front desk staff will greet guests on arrival. Check-Out Checkout is done at 12:00 PM Pets Pets not allowed General instructions No rollaway/extra beds available Parking height restrictions apply Property is cleaned with disinfectant Staff wears personal protective equipment Shield between guests and staff in main contact areas Guests are provided with free hand sanitizer Social distancing measures are in place Property confirms they are implementing enhanced cleaning measures Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Cashless transactions are available Masks are compulsory at the property Contactless food service / room service is available Food service has been amended for enhanced safety
Rating
7,5
Good
Based on 5 673 verified guest reviews

Latest deals for Excelsior

Fri 24/1
Sat 25/1

Amenities at Excelsior

  • Restaurant
  • Room service
  • Free Wi-Fi
  • Cable or satellite TV
  • Meeting/Banquet facilities
  • Internet
  • Parking
  • Laundry service
  • Laundry facilities
  • Hairdryer

Services and conveniences

  • Room service
  • Express check-out
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • 24-hour front desk

Laundry

  • Laundry facilities
  • Laundry service

Dining

  • Restaurant
  • Minibar

Basics

  • Free Wi-Fi
  • Internet

Parking and transportation

  • Parking

Media and entertainment

  • Cable or satellite TV

Accessibility and suitability

  • Lift

Bathroom

  • Hairdryer

General

  • Storage available

Health and safety

  • Safe

Reviews of Excelsior

7.5
Good
5673 verified ratings
Wonderful
1404
Very good
1081
Good
1490
Okay
594
Fair
580
Mediocre
275
Poor
249
Guests say
Guests appreciated the hotel's central location, being close to the train station and various amenities. The breakfast and free mini-bar were also frequently praised, contributing to a good value-for-price experience. While many found the staff to be friendly and accommodating, there were notable complaints regarding the cleanliness of bathrooms and some rooms being small or poorly maintained. Overall, the hotel is seen as a good option for its price, despite some drawbacks.
AI-generated from customer reviews
Service9.5 out of 10
Location9.5 out of 10
Value for Price9 out of 10
Cleanliness8.5 out of 10
Bathroom3.5 out of 10
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6.8
Okay
Anonymous, Sept 2016
Pros (+) Central location across from train station. Free mini bar. Good breakfast.
Cons (-) Small rooms
8.2
Very good
Anonymous, Sept 2016
Pros (+) Good location. Great breakfast and free Wi-Fi with free mini bar!!!
Cons (-) The room was very old and warm. No AC (may be not for my room type ) but the windows won't open, curtains were very old and weak!! It was very difficult to sleep especially in summer. So be mindful. Otherwise great.
7.1
Good
David, Mar 2015
Pros (+) The free wifi, mini-bar (juice, soda, water, and beer), and breakfast were good.
Cons (-) When I showered the water would go down the drain in the tub and then come back up the drain on the bathroom floor and flood the bathroom. It was gross. I asked them to clean the bathroom floor so they dried everything, but they did not fix the issue with the drain. The rest of the room was clean.

Location

Mannheimer Str. 7-9D, 60329 Frankfurt am Main, Hesse

What's nearby

  • Oper Frankfurt0.8 km
  • Museumsufer0.9 km
  • Main Tower0.9 km
  • Goethe Haus1.1 km
  • Alte Oper1.2 km
  • St Paul's Church1.3 km
  • Hauptwache1.3 km
  • Römer1.4 km
  • Historisches Museum Frankfurt1.4 km
  • Alte Nikolaikirche1.4 km
  • Römerberg1.4 km
  • Zeil1.4 km

Policies

Check-in/Check-out

Check in anytime after 13:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Excelsior

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Excelsior

  • Where is Excelsior located?

    Excelsior is located at Mannheimer Str. 7-9D in Gutleutviertel, 1,4 km from the centre of Frankfurt am Main. Oper Frankfurt is the closest landmark to Excelsior.

  • When is check-in time and check-out time at Excelsior?

    Check-in time is 13:00 and check-out time is 12:00 at Excelsior.

  • Does Excelsior offer free Wi-Fi?

    Yes, Excelsior offers free Wi-Fi.

  • How far is Excelsior from the airport?

    Excelsior is 10,5 km from Frankfurt am Main. Excelsior is 71,1 km from Mannheim City.

  • How does KAYAK find such great Excelsior hotel deals?

    KAYAK scours the web for all room deals available at Excelsior in Frankfurt am Main and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Excelsior and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Excelsior.

See more FAQs

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Good to know

Value for money

9,3

Distance to city centre

1,4 km

Nearest airport

Frankfurt am Main

Distance to airport

10,6 km