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Mercure Exeter Southgate Hotel
4 stars

Mercure Exeter Southgate Hotel

Southernhay East, Exeter, EX1 1QF, United Kingdom
Exeter, United Kingdom
See location+44 139 241 2812
From
R1 400
Cheapest

rate per night

7,8
Good
based on 2997 reviews
2 997 reviews
Room type
Provider
Nightly total
Classic room
R1 400
Standard Room
R1 587
Double room
R1 689

Photos of Mercure Exeter Southgate Hotel

Overview

Rating

Located in Exeter, Mercure Exeter Southgate Hotel is a short walk from Exeter Cathedral and features an indoor pool, a Jacuzzi and a sauna. It is conveniently positioned for those wishing to sightsee in the area.

There are a variety of amenities at Mercure Southgate Hotel on offer to guests, including an express check-in and check-out feature, a 24-hour reception and a gym. In addition, the multilingual staff are on hand to provide local information.

The hotel has 154 luxury rooms, each with their very own bathroom. Hot drinks can be made with tea and coffee supplies.

In-house dining options include Cloisters, which is a convenient place to enjoy a meal. Each evening, guests are able to relax in the lounge bar. Guests are also able to try one of the various bars and cafés in the local area.

Mercure Exeter Southgate Hotel is within walking distance of Exeter Central Railway Station, connecting guests with the surrounding area. Guests should be aware that the hotel is undergoing renovations in its restaurant, bar and reception areas from January to March 2015, however temporary facilities will be available.

Rating
7,8
Good
Based on 2 997 verified guest reviews

Latest deals for Mercure Exeter Southgate Hotel

Tue 18/2
Wed 19/2
Standard Room
bed type unknown
bed type unknown
bed type unknown
Classic room
bed type unknown
1 twin bed
bed type unknown
Double room
1 twin bed
bed type unknown
Executive room
bed type unknown
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Mercure Exeter Southgate Hotel

  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Wi-Fi available in all areas
  • Flat-screen TV

Accessibility and suitability

  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • Hypoallergenic
  • Hypoallergenic pillow
  • No smoking
  • Lowered sink
  • Non-feather pillow
  • Designated smoking area
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Roll-in shower
  • Lift
  • Shower chair
  • Accessible by lift
  • Adapted bath
  • Toilet with grab rails
  • Upper floors accessible by lift

Basics

  • Mobile hotspot device
  • Wi-Fi available in all areas
  • Internet
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Towels/sheets (extra fee)
  • Dustbins
  • Conditioner

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional toilet
  • Bathtub
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

Dining

  • Electric kettle
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine

Services and conveniences

  • Wake-up service
  • Meeting/Banquet facilities
  • Room service
  • Key access
  • Key card access
  • Express check-out
  • 24-hour front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

General

  • Family rooms
  • Interconnected room(s) available
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproofing
  • Telephone
  • Carpeted

Bedroom

  • Feather pillow
  • Fold-up bed
  • Socket near the bed
  • Sofa bed
  • Cleaning products
  • Wardrobe or closet

Pool and spa

  • Heated pool
  • Spa
  • Hot tub
  • Indoor pool
  • Sauna

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • TV

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Family friendly

  • Cribs available
  • Kids meals

Parking and transportation

  • Parking

Outdoor

  • Terrace/Patio

Fitness

  • Fitness centre

Reviews of Mercure Exeter Southgate Hotel

7.8
Good
2997 verified ratings
Wonderful
1124
Very good
575
Good
532
Okay
281
Fair
221
Mediocre
109
Poor
155
Guests say
Overall, guests appreciated the clean and modern rooms, excellent breakfast, and convenient location near the city center. However, many expressed dissatisfaction with the service, citing rude staff and issues with their requests, such as access to disabled rooms. The value for price was also a common concern, particularly regarding the expensive charges for amenities like the pool. Guests also mentioned that some facilities were outdated and not functioning properly.
AI-generated from customer reviews
Location9.5 out of 10
Cleanliness9 out of 10
Breakfast8.5 out of 10
Service3 out of 10
Amenities2.5 out of 10
Value for Price2 out of 10
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Location

Southernhay East, Exeter, EX1 1QF

What's nearby

  • Exeter Cathedral237 m
  • Spacex0.4 km
  • 21 The Mint0.4 km
  • Guildhall Shopping Centre0.5 km
  • St Nicholas Priory0.5 km
  • The Quay Climbing Centre0.5 km
  • Princesshay0.5 km
  • Harlequins Shopping Centre0.5 km
  • Exeter Phoenix Centre0.5 km
  • Royal Albert Museum and Gallery0.6 km
  • Rougemont Castle0.6 km
  • Heavitree Hospital1.1 km

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Mercure Exeter Southgate Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Mercure Exeter Southgate Hotel

  • Where is Mercure Exeter Southgate Hotel located?

    Mercure Exeter Southgate Hotel is located at Southernhay East, 0,5 km from the centre of Exeter. Exeter Cathedral is the closest landmark to Mercure Exeter Southgate Hotel.

  • When is check-in time and check-out time at Mercure Exeter Southgate Hotel?

    Check-in time is 14:00 and check-out time is 12:00 at Mercure Exeter Southgate Hotel.

  • Does Mercure Exeter Southgate Hotel offer free Wi-Fi?

    Yes, Mercure Exeter Southgate Hotel offers free Wi-Fi.

  • How far is Mercure Exeter Southgate Hotel from the airport?

    Mercure Exeter Southgate Hotel is 8 km from Exeter. Mercure Exeter Southgate Hotel is 52,7 km from Plymouth.

  • Does Mercure Exeter Southgate Hotel have a pool?

    Yes, Mercure Exeter Southgate Hotel has a pool on-site.

  • How does KAYAK find such great Mercure Exeter Southgate Hotel hotel deals?

    KAYAK scours the web for all room deals available at Mercure Exeter Southgate Hotel in Exeter and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Mercure Exeter Southgate Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Mercure Exeter Southgate Hotel.

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