Good to know
|Distance to city centre||0,5 km|
|Distance to airport||8,1 km|
|"Excellent staff very helpful."||(in 393 reviews)|
|"Good facilities and great location."||(in 298 reviews)|
|"Great location and good facilities."||(in 73 reviews)|
|"Poor service, appear very understaffed."||(in 31 reviews)|
|"And the pillows were uncomfortable"||(in 22 reviews)|
|"Water machine broken too!"||(in 20 reviews)|
Time of year
Show reviews that mention
|bar area||in 27 reviews|
|car park||in 147 reviews|
|centre of exeter||in 95 reviews|
|close to the city||in 65 reviews|
|comfortable bed||in 227 reviews|
|comfortable room||in 475 reviews|
|good breakfast||in 330 reviews|
|good facilities||in 100 reviews|
|great gym and pool||in 34 reviews|
|great location||in 384 reviews|
|lovely hotel||in 234 reviews|
|pillows very hard||in 45 reviews|
|poor service||in 103 reviews|
|reception staff||in 581 reviews|
|swimming pool||in 189 reviews|
|towel rail in bathroom||in 27 reviews|
|water in the room||in 50 reviews|
Location was perfect
Hotel is in a good location & clean, but we found the pillows uncomfortable.
Bar staff unfriendly, untrained & very slow, along with the breakfast staff who were very slow untrained etc when asked for a saucer they didn’t know what it was!! Shortage of staff blatantly obvious.
Location was good
Service at bar on both nights was poor. Disengaged staff Breakfast arrgts poor and staff overwhelmed ie not enough staff Generally over whole stay many of the staff were disinterested in being of help. They had turned up to work but weren't really focused on customer.
The furnishings in the room are so tired and worn it make the room feel really depressing
We had a very enjoyable stay. All the facilities were well looked after and clean.
Nothing we didn’t like
The Mercure Exeter Southgate Hotel is a contemporary 4-star hotel and supremely located in the heart of Exeter. Within walking distance to all the main attractions and the city centre, the Exeter Southgate Hotel is perfect for a city break. Whether you are coming for business or for leisure, the Southgate Hotel will cater for you with meeting and conference rooms. Enjoy yourself at the Spa with heated pool, sauna and fitness room when you visit Exeter with us. Parking charged at 12GBP per day.
based on 7 663 reviews
Things to know
- Friendly service
- Great reception
Policies vary by room type and provider.
FAQs when booking at Mercure Exeter Southgate Hotel
Where is Mercure Exeter Southgate Hotel located?
Mercure Exeter Southgate Hotel is located at Southernhay East, 0,5 km from the centre of Exeter. Exeter Cathedral is the closest landmark to Mercure Exeter Southgate Hotel.
When is check-in time and check-out time at Mercure Exeter Southgate Hotel?
Check-in time is 14:00 and check-out time is 12:00 at Mercure Exeter Southgate Hotel.
Does Mercure Exeter Southgate Hotel offer free Wi-Fi?
Yes, Mercure Exeter Southgate Hotel offers free Wi-Fi.
Does Mercure Exeter Southgate Hotel offer free parking?
No, Mercure Exeter Southgate Hotel does not offer free parking.
Does Mercure Exeter Southgate Hotel offer free airport shuttle service?
No, Mercure Exeter Southgate Hotel does not offer free airport shuttle service.
How far is Mercure Exeter Southgate Hotel from the airport?
Mercure Exeter Southgate Hotel is 8,1 km from Exeter. Mercure Exeter Southgate Hotel is 52,5 km from Plymouth.
Can you bring pets to Mercure Exeter Southgate Hotel?
Yes, Mercure Exeter Southgate Hotel is a pet-friendly hotel.
Does Mercure Exeter Southgate Hotel have a pool?
Yes, Mercure Exeter Southgate Hotel has a pool on-site.
Reviews about Mercure Exeter Southgate Hotel
Most popular landmarks
- Exeter Cathedral 241 m
- Spacex 369 m
- 21 The Mint 0,4 km
- The Quay Climbing Centre 0,5 km
- St Nicholas Priory 0,5 km
- Guildhall Shopping Centre 0,5 km
|Exeter Central||0,7 km|
|Exeter St. Thomas||0,8 km|