Book Europcar hire cars in Chetumal

Reviews for Europcar in Chetumal

Recent reviews

Traveller rating

Excellent

0

Good

0

Okay

1

Mediocre

7

Poor

0

Find reviews that mention:

buy insurancerented the car

car availablecredit card

car was cleanfriendly staff

get the carnever rent

2.8

Terrible cleanliness and expensive insuranceCons:There was no cleanliness and the insurance was so expensive.Reviewed Dec 30 2016

review from

2.8

Pros:Cancelled car rental due to exorbitant required insuranceCons:What a scam! After I take a taxi to the car rental with all my luggage I found out that an extra $250 was required for the insurance. So the $100 weekly car rental was just bait and switch. The agent at the counter showed me a whole list of customers who had cancelled that day for the same reason. I am not opposed to reasonably priced insurance, but their "required" insurance was over the top. I will not do business with Europcar again.Reviewed Dec 30 2016

review from

3.6

Pros:NothingCons:Everything, they charged what they wanted, leaving you no option with the insurance. Car was in very bad shape, not cleaned and without gasoline I will never rent a car again with them (Europcar)Reviewed Feb 5 2019

review from

2.0

Cons:They could have had a car at all.Reviewed Feb 23 2021

review from

5.6

Ask about insurancePros:Chetumal is a small airport and the pick up drop off is convenient and easy.Cons:Be aware of insurance requirements in Mexico. If you have a credit card that provides rental car insurance they will require a letter for confirmation from credit card company. If you do not have a letter they will not rent you the car without purchasing insurance. The cost of insurance depends on the value of the car and is minimum $200 USD. They do not indicate that in the listing or the general terms. You have to go deep into the T&C to find that.Reviewed Nov 25 2017

review from

2.0

Pros:The car wasn’t available. I booked one and they said they did not have it in stock.Cons:Look aboveReviewed Mar 31 2021

review from

2.0

Pros:Kayak was not clear I need to bring a printed letter from my credit card re insurance. The price doubled when I went ti pick up the carCons:More clear about termsReviewed May 1 2021

review from

2.4

Beware of all Europcar costs and tricksCons:When presented my credit card with collision coverage, Europcar staff told me that to make it valid I needed to have a letter of proof of insurance signed/stamped by some kind of Mexican authority.... really?? How they expect foreigners to get that?? At the end I payed double of my quote for all this tricks and hidden feesReviewed Jul 11 2018

review from

More

• How many car hire locations does Europcar have in Chetumal?

  Europcar has 2 car hire locations in Chetumal. Take a look at our Europcar hire location map to find the best car hires near you.

• Does Europcar have a car hire location at the airport: Chetumal airport (CTM)?

  Yes

• Does Europcar offer shuttle or airport pick-up services from Chetumal airport (CTM)?

  Yes