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Car hire at Chetumal Airport (CTM) is located in the main terminal. It’s a small single building airport and you’ll find the car hire desks just after you exit Baggage Reclaim in the Arrivals area. Staff there will help you with your vehicle choice and advise on any onward travel queries you may have. The car collection point is immediately outside the terminal and a short walk from the car hire desks.
Although the Border is close to the airport you will have to confirm with your car hire company as to whether you can get insurance cover to cross the Border. This may be a simple add-on to your package. This Border crossing is very busy and residents from both sides cross each day.
Since the car hire desks are in the main terminal at Chetumal you will have access to all the amenities in the airport. These will include staff assistance, tourism information, ATMs, currency exchange desks, cafes and snack bars, as well as toilets and baby changing facilities.
Car hire at Chetumal Airport requires a valid driving licence for your country of residence. It is advised to also bring an International Driving Permit. You should have a credit or debit card for payment and you will be asked to produce your passport as secondary identification. You may also be asked to show your return flight details. The minimum age to hire a car in Mexico is 21 and anyone under the age of 25 will pay a daily surcharge. Drivers aged 75 or more may also have to pay a surcharge with some companies, although there is no official maximum age.
Car hire companies that offer shuttle or pick-up services from Chetumal airport to off-airport locations include Europcar, Firefly, Hertz, and National.
One location in Chetumal Airport
One location in Chetumal Airport
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2,0 Poor
May 2021
Pros:
Kayak was not clear I need to bring a printed letter from my credit card re insurance. The price doubled when I went ti pick up the carCons:
More clear about terms2,0 Poor
Mar 2021
Pros:
The car wasn’t available. I booked one and they said they did not have it in stock.Cons:
Look above2,0 Poor
Feb 2021
Cons:
They could have had a car at all.3,6 Poor
Feb 2019
Pros:
NothingCons:
Everything, they charged what they wanted, leaving you no option with the insurance. Car was in very bad shape, not cleaned and without gasoline I will never rent a car again with them (Europcar)2,4 Poor
Jul 2018
Cons:
When presented my credit card with collision coverage, Europcar staff told me that to make it valid I needed to have a letter of proof of insurance signed/stamped by some kind of Mexican authority.... really?? How they expect foreigners to get that?? At the end I payed double of my quote for all this tricks and hidden fees5,6 Fair
Nov 2017
Pros:
Chetumal is a small airport and the pick up drop off is convenient and easy.Cons:
Be aware of insurance requirements in Mexico. If you have a credit card that provides rental car insurance they will require a letter for confirmation from credit card company. If you do not have a letter they will not rent you the car without purchasing insurance. The cost of insurance depends on the value of the car and is minimum $200 USD. They do not indicate that in the listing or the general terms. You have to go deep into the T&C to find that.One location in Chetumal Airport
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2,0 Poor
Mar 2021
Cons:
Hidden costs are absolutely out rages. From a quote of 18$, my total price went up to 64$. That is not okay.2,0 Poor
Mar 2021
Pros:
NothingCons:
They canceled my reservation without telling me1,9 Poor
Sep 2021
One location in Chetumal Airport
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4,0 Mediocre
Jul 2022
2,0 Poor
Jul 2022
2,0 Poor
May 2022
2,0 Poor
Mar 2022
One location in Chetumal Airport
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2,0 Poor
Jul 2022
One location in Chetumal Airport
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2,0 Poor
Jul 2022
One location in Chetumal Airport
One location in Chetumal Airport
One location in Chetumal Airport
One location in Chetumal Airport
One location in Chetumal Airport
One location in Chetumal Airport
One location in Chetumal Airport
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One location in Chetumal Airport
Locations in Chetumal Airport
Prol. Av. Revolución #660 Col. Aeropuerto, CP Chetumal, Quintana Roo.
+52 983 164 0069
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One location in Chetumal Airport
Locations in Chetumal Airport
Chetumal International Airport
+54 9 11 5259 9877
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One location in Chetumal Airport
Locations in Chetumal Airport
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One location in Chetumal Airport
Locations in Chetumal Airport
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Most popular car type | Mini |
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