Hotel Rüttenscheider Stern

friendly, helpful staff, good coffee; great location

bed, cleanliness, overpriced for what it is

Location was fine but the hotel very over priced for the standard, as it was I was using the accommodation on a business trip so spent very little time actually in the accommodation itself.

This hotel was clean but very basic and I would say that on another week outside of an exhibition being held at the Essen Messe it would have been cheaper.

The breakfast was very normal, cant say good or bad. the bin was not clean even was full rubbish of tenant before me. in the early morning I wakeup by the hotel chief's voice talking on the phone " very high".

The best part is the location of this hotel. It’s just walking distance from the U-Bahn station. The locality is also very nice with lots of shops and supermarkets in nearby areas. The hotel is located in a peaceful ally, so it’s a pleasant environment altogether. Sadly that’s the only great thing about it.

The list is a bit long, 1. The rooms. Are a bit small that doesn't include even basic things like a drinking glass, coffee mugs, Electric Kettle, Coat Hangers, Extra blanket or pillow, etc. I have lived in many other hotels in Germany, but never had this type of problem. 2. My room was located at the end of a dark corridor beside the reception. It was always dark, throughout the day (even at night) as they don't switch on the lights. When asked, they said the lights somehow out. 3. The cleaning lady doesn't change the bed sheet regularly. I stayed for a couple of days, and I asked her, but it didn't work. 4. Friendly, but only german speaking staff. Often it's problematic for foreigners who doesn't speak german. 5. The high price of the room. 6. Not enough power outlets inside the room! Even 2 of their appliances – TV and a small refrigerator were off as they were not connected to any power outlet!

It was good

Most time no one was there at reception.