Guest reviews
Overall rating
8,5
Excellent
Based on 12 812 reviews
Cleanliness
8,0
Comfort
8,0
Pick-up/Drop-off
7,5
Value for money
7,8
Pros
"Car was great, prices good"
(in 5781 reviews)
"Great Customer service, great price."
(in 1469 reviews)
"Very helpful and friendly staff!"
(in 3634 reviews)
Cons
"Never picked up the car."
(in 2948 reviews)
"No rental car was not available."
(in 298 reviews)
"told cannot drop at different location."
(in 787 reviews)
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
customer service
car was clean
pick up and drop
pick up the car
great customer
great service
friendly staff
car available
car was great
great car
great experience
airport location
great price
picked up the car
drop the car
-
8,0
Pros: I experienced problems with low tire pressure in the passenger front tire each day of my trip and had to constantly find a gas station to fill up the air but Stephanie made sure to take care of me when I returned the vehicle. Great customer care.
review from
-
6,0
Cons: The salesman at the front desk was terribly rude to me. I conservatively scheduled my pickup time at noon, but didn't get there until around 12:30 since my flight was a bit delayed. I never got a confirmation call from them. When I got there, they said it would take 20 minutes to clean the car and bring it over. After waiting for over an hour, I asked him why it was taking so long since I scheduled my pickup for noon. He rudely blamed me and said that since I wasn't there right at noon they gave my car away to another customer which was why it was taking so long. I was seriously offended by his terrible customer service.
review from
-
2,0
Cons: i requested a car at the Salt Lake City airport, but they changed the pick up location since they had sold out at the airport. It was not clear that the location had changed and it was very inconvenient.
review from
-
2,0
Worst experience with wvc enterprise ever.
Pros: We met really awesome people and had a great experience with the South Jordan enterprise after wvc enterprise completely screwed up. Next time we are just ordering directly from them.
Cons: They didn't have the car we ordered at either location, wvc flat out didn't have a car and didn't want to find one. Wouldn't pick us up, even after we rented the car, Tristan (sp?) just didn't want to.
review from
-
10,0
Pros: The price & easy
Cons: They didn't have many cars available
review from
-
8,0
Pros: Nice car!. Friendly staff!.
review from
-
8,0
Pros: I experienced problems with low tire pressure in the passenger front tire each day of my trip and had to constantly find a gas station to fill up the air but Stephanie made sure to take care of me when I returned the vehicle. Great customer care.
review from
-
8,0
Pros: Nice car!. Friendly staff!.
review from
-
6,0
Cons: The salesman at the front desk was terribly rude to me. I conservatively scheduled my pickup time at noon, but didn't get there until around 12:30 since my flight was a bit delayed. I never got a confirmation call from them. When I got there, they said it would take 20 minutes to clean the car and bring it over. After waiting for over an hour, I asked him why it was taking so long since I scheduled my pickup for noon. He rudely blamed me and said that since I wasn't there right at noon they gave my car away to another customer which was why it was taking so long. I was seriously offended by his terrible customer service.
review from
-
2,0
Cons: i requested a car at the Salt Lake City airport, but they changed the pick up location since they had sold out at the airport. It was not clear that the location had changed and it was very inconvenient.
review from
-
2,0
Worst experience with wvc enterprise ever.
Pros: We met really awesome people and had a great experience with the South Jordan enterprise after wvc enterprise completely screwed up. Next time we are just ordering directly from them.
Cons: They didn't have the car we ordered at either location, wvc flat out didn't have a car and didn't want to find one. Wouldn't pick us up, even after we rented the car, Tristan (sp?) just didn't want to.
review from
Other suppliers in West Valley City scored
Where can I find Enterprise hire cars in West Valley City?
1925 W 3500 S, Enterprise car hire
Address
1925 W 3500 SPhone
+1 801 886 0350FAQs about hiring a car from Enterprise in West Valley City
How many car hire locations does Enterprise have in West Valley City?
Enterprise has 2 car hire locations in West Valley City. Take a look at our Enterprise hire location map to find the best car hires near you.
Does Enterprise have a car hire location at the airport: Salt Lake City Airport (SLC)?
Yes
Does Enterprise offer shuttle or airport pick-up services from Salt Lake City Airport (SLC)?
Yes
