West Valley City Car Hire

West Valley City Car Hire

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West Valley City car hire information

Pick-up location West Valley City
Hire locations 4

West Valley City car hire reviews and directory

Rated no. 1
Best rated
7,1 Good (7 reviews)
1 location in West Valley City
Locations in West Valley City
4310 West 3500 South
+1 801 736 4687
  • 7.1
  • 6.6
  • 7.7
  • 6.9
  • 7.4
Recent reviews
8,8 Excellent
Aug 18 2016
Could I keep the car?
Pros: I liked the car that I was given. A hybrid with a modern computer dashboard that allowed me to access my phone and whatever I liked with bluetooth. It was strong but fuel efficient. The guy who rented me the car was helpful and friendly and I feel like I got a good value for my money.
Cons: The car was dirty inside and out. It had just been returned, but nobody could have at least washed off the windshield? Also, the after hours dropoff process was a little complicated, I had to guess on a few of the areas I needed to fill out
2,0 Mediocre
Jan 4 2017
Cancelled reservation on me
Pros: Nothing
Cons: No customer service, no offer to help in any way. I had a delayed flight and lost luggage to deal with, so they cancelled my reservation after 2 hours. I will never use them again. Traveling with a whole family, had to take an uber and bunch of car seats/bags...was basically stranded.
10,0 Excellent
Jun 12 2017
Pros: The price was lowered because we turn the vehicle in earlier than scheduled
Cons: The insurance was $40 per day
10,0 Excellent
Aug 6 2017
Pros: The rep was VERY knowledgable, he had the car ready (I really liked that). We liked the car it was what we asked for. The whole experience was so much better than my last experience with Budget. I will go back to that one, it was good. It is a little further away but I will do that to get the customer service that we received.
Cons: It was all good!!
8,0 Excellent
Jun 11 2018
Don't buy the insurance offered
Pros: Nothing wrong with the car. Only problem was I couldn't use the insurance I was offered during my Kayak check out at a discount. Don't buy insurance that Budget doesn't recognize!!
Cons: I didn't like the fact Kayak offered me insurance at a discount only to find out at the counter Budget would not honor the insurance I purchased through Kayak!! That should be disclosed by Kayak at the time of rental. I feel I was ripped off.
9,2 Excellent
Jun 26 2018
Pros: Very nice, clean care
2,0 Mediocre
Sep 24 2019
Pros: Nothing
Cons: We booked a premium car and when we got there to pick it up there were no cars available. Our reservation was for 10am because we were going out of town. They said “maybe at 2:30” very disappointing! They left us stranded! Will never rent from them again. Awful service.
Rated no. 2
5,6 Okay (5 reviews)
2 locations in West Valley City
Locations in West Valley City
1925 W 3500 S
+1 801 886 0350
4290 W 3500 S
+1 801 963 8456
  • 5.6
  • 6.0
  • 6.0
  • 4.8
  • 5.6
Recent reviews
6,0 Good
Jan 3 2017
Cons: The salesman at the front desk was terribly rude to me. I conservatively scheduled my pickup time at noon, but didn't get there until around 12:30 since my flight was a bit delayed. I never got a confirmation call from them. When I got there, they said it would take 20 minutes to clean the car and bring it over. After waiting for over an hour, I asked him why it was taking so long since I scheduled my pickup for noon. He rudely blamed me and said that since I wasn't there right at noon they gave my car away to another customer which was why it was taking so long. I was seriously offended by his terrible customer service.
8,0 Excellent
May 3 2019
Pros: I experienced problems with low tire pressure in the passenger front tire each day of my trip and had to constantly find a gas station to fill up the air but Stephanie made sure to take care of me when I returned the vehicle. Great customer care.
10,0 Excellent
Jun 30 2016
Pros: The price & easy
Cons: They didn't have many cars available
2,0 Mediocre
Jul 12 2016
Worst experience with wvc enterprise ever.
Pros: We met really awesome people and had a great experience with the South Jordan enterprise after wvc enterprise completely screwed up. Next time we are just ordering directly from them.
Cons: They didn't have the car we ordered at either location, wvc flat out didn't have a car and didn't want to find one. Wouldn't pick us up, even after we rented the car, Tristan (sp?) just didn't want to.
2,0 Mediocre
Nov 13 2016
Cons: i requested a car at the Salt Lake City airport, but they changed the pick up location since they had sold out at the airport. It was not clear that the location had changed and it was very inconvenient.
Rated no. 3
4,0 Okay (8 reviews)
1 location in West Valley City
Locations in West Valley City
4108 West 3500 South
+1 801 966 6783
  • 3.8
  • 3.3
  • 4.3
  • 4.5
  • 4.5
Recent reviews
6,8 Good
Oct 20 2015
Good value
Pros: Easy pick up and the price was crazy cheap
Cons: The car was dirty back seat had garbage on the floors the rear seat was pulled away from work should be so we had to put it back in place the windshield wipers did not work could've been a lot cleaner that was the most biggest complaint we had was it was very dirty were such a new car . Hertz dropped the ball when they sent his car out as dirty as it was.
6,4 Good
Jul 20 2016
Pros: Mike Laws was friendly and efficient.
3,2 Mediocre
Oct 8 2016
Vehicle No-Show
Pros: Very good rental rates for weekly rentals. Pleasant manager.
Cons: Office is a bt far from the Airport. We reserved an SUV because 3 of us adults were going to do some traveling to different mountains. Unfortunately, when we arrived, the office did not have any vehicles the size we reserved months ago. I realize they have to depend on people returning vehicles ontime, etc . The manager was very understanding and pleasant, and gave us a ride back to our hotel, as we cancelled our request and found a suitable vehicle elsewhere.
8,0 Excellent
Oct 17 2016
reviewing car
Pros: it was comfortable, good gas mileage, agent was friendly and helpful
Cons: the interior was not clean, there were stains on the seats
2,0 Mediocre
Jan 21 2017
No car
Pros: Not only did Hertz not have the car I was suppose to rent, they never contacted me when they got it in like they said they would. Very disappointing.
2,0 Mediocre
Jan 24 2017
Don't Bring A Debit Card
Pros: When I arrived to rent was told new policy was that you had to have a corporate acct to use a debit card anymore. Left without renting. Have used Hertz many times in past but won't in the future. Thank goodness I had other options for a car.
2,0 Mediocre
Apr 25 2017
Pros: They made some reperasions.
Cons: They did not have a truck that I reserved. Said they would found another to trade with me. That did not happen epithet.
2,0 Mediocre
Jul 10 2017
Terrible experience
Cons: Hertz didn't have a car on site. They didn't have our correct rental times in their system from our reservation. When we asked to cancel (we needed to leave at 6 AM, we reserved for 6 AM, and they were closed) they were going to charge us a 100$ cancelation fee. We called Kayak customer service for help and we hit a brick wall of unfriendly and unhelpful representatives. They referred us to the Hertz customer service who happened to be surprisingly worse than Kayak, immediately directing our call back to Kayak. Overall, it was a terrible and stressful experience. I will never use Kayak or Hertz again.
20 travellers who hired a car in West Valley City gave the car agency they used an average rating of 5,5

Car Hire Locations in or near West Valley City

When to book a hire car in West Valley City

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FAQs about hiring a car in West Valley City

What is the best car hire agency in West Valley City?

Based on ratings and reviews from real users on KAYAK, the best car hire companies in West Valley City are Enterprise (8,5, 12813 reviews), Budget (7,4, 4181 reviews), and Hertz (7,4, 3843 reviews).

How can I find a car hire near me in West Valley City?

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