Guest reviews
Overall rating
7,2
Good
Based on 18 reviews
Cleanliness
7,1
Comfort
7,4
Pick-up/Drop-off
7,2
Value for money
7,4
Pros
"car was clean and nice."
(in 543 reviews)
"Dropoff was quick and easy"
(in 436 reviews)
"Staff is friendly and helpful"
(in 5532 reviews)
Cons
"There was no car available"
(in 368 reviews)
"Worst rental car experience ever"
(in 3805 reviews)
"Worst rental car experience ever"
(in 3860 reviews)
Recent reviews
Traveller rating
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Find reviews that mention:
customer service
car was clean
staff was friendly
great service
great customer
friendly and helpful
pick up and drop
car available
great car
great experience
airport location
quick and easy
picked up the car
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2,0
Cons: The fact is that the Secaucus branch is closed and no-one said a thing until we found out ourselves. And then they wanted us to pickup the car 20 mins away from where we reserved it which was about $30 extra taxi ride. Poor service from Kayak and everyone else involved. We took a taxi to our destination.
review from
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2,0
Pros: The counter was closed and nobody was there to handle any reservations whatsoever
review from
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2,0
Place was closed.
Cons: Place was closed when we came to rent.
review from
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4,8
Pros: Drop off was easy and because of the problems we had we received a 50% discount for one day (should have been more in my opinion)
Cons: We got a call early to confirm. On the day of the rental we got a phone call asking us to come 4 hours later because they didn't have cars available. And when we got there we still waited for an hour to get our car.
review from
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2,4
2017 BMW x3 with 5k miles, absolutely filthy
Pros: new model BMW x3 with low miles
Cons: filthy inside and out, enterprise staff horrible tires were very low on 3 wheels, gas not full at pickup
review from
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8,0
Cons: Chevy Cruze gets just ok gas mileage.
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8,0
Great place for rental right outside NYC
Pros: Great location right near sec train station in NJ. Perfect for NYers looking to rent but not in NYC to avoid traffic and higher costs.
Cons: Car was older and a few stains and tears in the interior, only cosmetic issues. Car ran perfectly and got great gas mileage.
review from
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10,0
Pros: I got a new Youkon XL just as I wanted. Everything was ready on time and off we went.
Cons: They were not allowed to pick us up and drop us of because we were staying in Jersey City
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