Guest reviews
Overall rating
8,5
Excellent
Based on 12 811 reviews
Cleanliness
8,7
Comfort
8,9
Pick-up/Drop-off
8,0
Value for money
8,4
Pros
"Car was great, prices good"
(in 5781 reviews)
"Great Customer service, great price."
(in 1469 reviews)
"Very helpful and friendly staff!"
(in 3634 reviews)
Cons
"Never picked up the car."
(in 2948 reviews)
"No rental car was not available."
(in 298 reviews)
"told cannot drop at different location."
(in 787 reviews)
Recent reviews
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Find reviews that mention:
customer service
car was clean
pick up and drop
pick up the car
great customer
great service
friendly staff
car available
car was great
great car
great experience
airport location
great price
picked up the car
drop the car
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10,0
Pros: The staff in oak lawn is excellent
review from
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6,0
Pros: Drop off was easy.
Cons: I did not like that the car that I chose was not available. This place has limited options. It took about 30-40minutes to get my car rental since they had to clean it. The car also did not have a full tank of gas. Recommend going to another place.
review from
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10,0
Perfect
Pros: Everything was perfect for what we needed.
review from
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10,0
Best deal ever!!!!
Pros: The car! Got to rent a beemer for the same cost of a sub compact!
review from
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10,0
Excellent Customer Service!
Pros: They called me to confirm my rental after I booked it (a human), which was a very nice touch. The staff at the rental counter were extremely friendly and got me in and out quick on pick-up and again on return. Very grateful for excellent staff at the Enterprise in Oak Lawn, Illinois (SW Hwy)
review from
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2,0
Cons: When I booked I said car rental at O'Hare Airport. Apparently I got an Enterprise car rental about 1 hours from the airport because it was cheapest. When I went to the Enterprise rental car at O'Hare, they told me that happens a lot, but they did not offer any customer service. It was like "oh well". I asked if they could book me a car there at their location and they said they couldn't. Finally, after asking what I should do, they gave me some of their"competitor" phone numbers at O'hare location and I contacted them. Of course it was more money and we had to take a shuttle back to the airport and then over to the other agency, but we finally got the car! Terrible experience!
review from
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7,2
Cons: i asked to pick up me they refused
review from
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10,0
Pros: The staff in oak lawn is excellent
review from
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10,0
Perfect
Pros: Everything was perfect for what we needed.
review from
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10,0
Best deal ever!!!!
Pros: The car! Got to rent a beemer for the same cost of a sub compact!
review from
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10,0
Excellent Customer Service!
Pros: They called me to confirm my rental after I booked it (a human), which was a very nice touch. The staff at the rental counter were extremely friendly and got me in and out quick on pick-up and again on return. Very grateful for excellent staff at the Enterprise in Oak Lawn, Illinois (SW Hwy)
review from
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6,0
Pros: Drop off was easy.
Cons: I did not like that the car that I chose was not available. This place has limited options. It took about 30-40minutes to get my car rental since they had to clean it. The car also did not have a full tank of gas. Recommend going to another place.
review from
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2,0
Cons: When I booked I said car rental at O'Hare Airport. Apparently I got an Enterprise car rental about 1 hours from the airport because it was cheapest. When I went to the Enterprise rental car at O'Hare, they told me that happens a lot, but they did not offer any customer service. It was like "oh well". I asked if they could book me a car there at their location and they said they couldn't. Finally, after asking what I should do, they gave me some of their"competitor" phone numbers at O'hare location and I contacted them. Of course it was more money and we had to take a shuttle back to the airport and then over to the other agency, but we finally got the car! Terrible experience!
review from
Other suppliers in Oak Lawn scored
Where can I find Enterprise hire cars in Oak Lawn?
4700 Southwest Highway, Enterprise car hire
Address
4700 Southwest HighwayPhone
+1 708 423 6600FAQs about hiring a car from Enterprise in Oak Lawn
How many car hire locations does Enterprise have in Oak Lawn?
Enterprise has 2 car hire locations in Oak Lawn. Take a look at our Enterprise hire location map to find the best car hires near you.
Does Enterprise have a car hire location at the airport: O'Hare Intl Airport (ORD)?
Yes
Does Enterprise offer shuttle or airport pick-up services from O'Hare Intl Airport (ORD)?
Yes
Does Enterprise have a car hire location at the airport: Midway Airport (MDW)?
Yes
Does Enterprise offer shuttle or airport pick-up services from Midway Airport (MDW)?
Yes
Does Enterprise have a car hire location at the airport: Greater Rockford Airport (RFD)?
No (according to our data)
Does Enterprise offer shuttle or airport pick-up services from Greater Rockford Airport (RFD)?
Yes