Guest reviews
Overall rating
8,2
Excellent
Based on 10 reviews
Cleanliness
8,2
Comfort
8,6
Pick-up/Drop-off
8,2
Value for money
7,8
Pros
"car was clean and nice."
(in 543 reviews)
"Dropoff was quick and easy"
(in 436 reviews)
"Staff is friendly and helpful"
(in 5532 reviews)
Cons
"There was no car available"
(in 368 reviews)
"Worst rental car experience ever"
(in 3805 reviews)
"Worst rental car experience ever"
(in 3860 reviews)
Recent reviews
Traveller rating
1
1
0
1
0
Find reviews that mention:
customer service
car was clean
staff was friendly
great service
great customer
friendly and helpful
pick up and drop
car available
great car
great experience
airport location
quick and easy
picked up the car
-
9,2
Pros: No waiting to be served.
Cons: A bottle of drinking water would have been appreciated.
review from
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8,0
Enterprise rips you off for being honest
Cons: No Navigator built into the console The window washer stopped spraying and I had to splash the windshield with fluid to get the salt off (it was about 5 degs outside) I was charged an extra 43 dollars for going 1 extra hour over 24. I was dropping the vehicle off when no one else was going to be able to rent it or confirm my drop off time. I guess I should have lied about the extra hour and saved myself some money
review from
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4,0
Cons: The car smelled like cigarette smoke and also had stains all over the front and back seats. Additionally, the car had hail damage when I received it. It was not noted by the office in New Jersey and subsequently, when I dropped the car off in Bethesda I was questioned about it. They eventually did not charge me which was good. However in the future, I would have appreciated a better car.
review from