Guest reviews
Overall rating
8,9
Excellent
Based on 15 reviews
Cleanliness
8,8
Comfort
9,2
Pick-up/Drop-off
8,6
Value for money
8,9
Pros
"car was clean and nice."
(in 543 reviews)
"Dropoff was quick and easy"
(in 436 reviews)
"Staff is friendly and helpful"
(in 5532 reviews)
Cons
"There was no car available"
(in 368 reviews)
"Worst rental car experience ever"
(in 3805 reviews)
"Worst rental car experience ever"
(in 3860 reviews)
Recent reviews
Traveller rating
5
2
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9,6
Pros: Staff was super friendly and accommodating, especially given the busy holiday season (we rented on December 24th). I always get exceptional service with Enterprise and is one of the biggest reasons i keep coming back
Cons: There was a lot of quick turnaround on that day and the car i got did smell of smoke from previous renter. This was a first time that this ever occurred, so it was the exception, not the norm. The car otherwise ran beautifully, was a 2020 with only 2k miles on it. I informed the staff of the smoke smell of when i returned and they were extremely apologetic.
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10,0
Pros: Very efficient pickup and check out (from a reservation)
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10,0
Excellent
Pros: Very friendly, pleasant and caring. Overall very nice experience
Cons: The initial pick up of the engine. That has nothing to do with you though
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10,0
Pros: Fast pickup/dropoff, clean, comfortable car, free upgrade, attentive service. Problem-free rental.
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9,2
Enterprise Car Rental
Pros: Great car
Cons: Office was understaffed for the number of vehicles being picked up and dropped off.
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7,2
Pros: I liked the vehicle which was a Chevy Traverse. It had a lot of conveniences.
Cons: The car exterior was not clean when I picked it up. Nor did it have a full tank of gas. The person who assisted me never disclosed these things, but when I brought it up, they did accommodate me by marking the car empty so I didn't have to fill it up with gas when I returned it. Another thing to point out is that they didn't have the price I was quoted on the paperwork. It was almost $100 more for the week. I noted this when reading the documentation. They did go back in and check the price of my reservation and lowered it accordingly.
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8,0
Good experience
Pros: Guys were friendly
Cons: I didn't get the option to return the car with a full tank of gas.
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