Guest reviews
Overall rating
9,0
Excellent
Based on 9 reviews
Cleanliness
9,1
Comfort
8,8
Pick-up/Drop-off
9,1
Value for money
8,8
Pros
"car was clean and nice."
(in 543 reviews)
"Dropoff was quick and easy"
(in 436 reviews)
"Staff is friendly and helpful"
(in 5532 reviews)
Cons
"There was no car available"
(in 368 reviews)
"Worst rental car experience ever"
(in 3805 reviews)
"Worst rental car experience ever"
(in 3860 reviews)
Recent reviews
Traveller rating
5
1
0
0
0
Find reviews that mention:
customer service
car was clean
staff was friendly
great service
great customer
friendly and helpful
pick up and drop
car available
great car
great experience
airport location
quick and easy
picked up the car
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8,0
Pros: Staff was friendly though it took a bit long to get the car ready. Gave me senior discount.
Cons: Need more space to accommodate more customers and cars simultaneously.
review from
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10,0
Outstanding quality and customer service
Pros: The car was brand new, very clean and ran well. The customer service from all employees and the manager was exceptional. Kind, considerate and polite and pleasant. So refreshing to do business with a company that values its customers and employs professionals who provide consummate customer service. Checking and returning the car was seamless, easy and all the paperwork was accurate. Excellent all around!
review from
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9,6
Great deals n service Cherry Hill New Jersey Enterprise Rent a car
Pros: These people are great and I rented for many Enterprise locations. I feel this is the best run operation in the country and they should be commended.
review from
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10,0
Pros: everything
review from
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10,0
So easy
Pros: So easy to do
Cons: The Veloster was a little low to the ground. But was otherwise perfect for our needs
review from
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9,6
Drop off at a different location
Pros: Pick up was great and the associate was very helpful. Liked the fact that everything was on the iPad!
Cons: I dropped the car off at a different location and the associate told me he could not give me a receipt. He said the branch that dispatched the car will send me a receipt via email. This was 10 days ago and I still did not receive a receipt. I emailed the branch where I picked up the car for the receipt and still no response. I'm still wondering why there is an extra charge on my credit card and will probably contest the charge, unfortunately! Plus - $100 charge for dropping the car off at another location? I knew that upfront, but common!
review from