Book Enterprise hire cars in Chelsea

Reviews for Enterprise in Chelsea

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car was greatgreat service

get the cargreat experience

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airport locationgreat customer

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9.6

Best idea for our tripPros:This was my first time renting a car and it totally changed how I will vacation in the US! This was a short taxi ride from the airport (don't let them charge you more than 12) and the guy who checked us in, Pat, was absolutely fantastic. Friendly, personable, and so helpful. Our car was clean, well-maintained, and got insane gas mileage. Insurance is expensive as always but overall I felt safe and taken care of. Drop off was easy and they called us a cab for the airport.Cons:It is unfortunate that you end up spending 30-40 dollars on taxi so factor that in if you're comparing airport Enterprise prices.Reviewed Jul 27 2016

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10.0

top-notch customer service!Pros:The people who worked with me were so kind and friendly! The warmest and most personable rental car employees I've ever encountered. I was pretty grumpy after travel and navigating rush hour Boston traffic, etc., and they really turned my day around with their enthusiasm and friendliness.Cons:Everything was great.Reviewed Oct 2 2016

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10.0

Pros:all - good people, especially. Gonna become a regular.Reviewed Aug 9 2016

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8.0

LABOR DAY W.E.Pros:They handled a very, I mean very, busy time at the Boston Logan Airport. They did so with poise and professionalism as the cars that were ready weren't those people had necessarily reserved. They hustled but didn't lose appreciation for the customers. The wait was minimal.Cons:Needed to adjust pick-up and drop-off times and the only way was to drop entire reservation per website; thus putting my trip at risk.Reviewed Sep 17 2016

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10.0

Great ExperiencePros:Check in was smooth and staff was very friendly. Great car that exceeded our expectations. When dropping off the car we left a bag in our car and the staff member we found in his car went out of his way to get us out bag and not miss our flight. A+ operation and will use them again when traveling to Boston.Reviewed Jan 9 2017

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5.6

Pros:Very sweet service rep. Gave me the phone number of a taxi to get where I needed to go after the rental.Cons:Problems with the car. I have already spoken with the manager who was understanding and helpful with a resolution. Had to wait for the car because I wanted a smaller car than what I was given. Avoid Ford Focus cars - they shimmy and I didn't feel safe or relaxed driving it.Reviewed Jul 27 2016

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10.0

Pros:Great, quick service. Dropped me back off at the T station. Weren't trying to push any hidden fees on me. Tank was only filled halfway during pickup, but she marked it as empty, so I appreciated that. Lower rates than the airport, but not much further away from the airport. I would rent from these guys again.Cons:N/AReviewed Jul 27 2016

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3.6

Pros:I was called by enterprise saying the location pick up didn't have what I needed and sent me to different location that charged me triple the original quote. Sadly I probably won't go through kayak for future car rentals.Reviewed Sep 20 2016

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9.6

Pros:Although renting off-site ( a few miles from the airport) was a bit of a pain, the savings more than made up for the inconvenience. The Enterprise staff was helpful and efficient, and the car--a free upgrade from economy--was comfortable and clean.Cons:Getting to/from the rental site necessitated a taxi or Lyft/Uber ride. Not so bad, considering the savings on the rental.Reviewed Jul 16 2016

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2.0

Worst ever. Will never go with Kayak again!Cons:I arrived at 3 pm on a Saturday in Boston. My flight was somewhat delayed. I was stunned to find that Enterprise was CLOSED--in the middle of the day!!! I finally found an Enterprise number to call. They left me stranded at the airport and told me to come back on Monday. Not exactly practical and horrid customer service. They refused to help me find a car. I spoke with a supervisor who offered me no compensation at all. And Kayak was also closed!! No where on my reservation did it indicate that Enterprise closed athe 1. I found another car to rent, from Payless, in less than a minute. You guys could have helped, but didn't. Refund my credit card or I will take it up with my credit card company. I will never use you again.Reviewed Jul 16 2016

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8.4

It's RelativePros:The staff in Chelsea were friendly and efficient. It was way cheaper than renting from the airport even though it was convenient to the airport.Cons:There was a factory recall on our vehicle. We appreciated being informed immediately, however the staff in Pittsfield wasn't nearly as friendly and we ended up with a car not nearly as nice.Reviewed Oct 10 2016

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10.0

Pros:My rental was great ! I'm from Europe , then not used to automatic.....When I pickup the car a young lady nicely shows me how to drive an automatic engine ;;;; And , when I decide to dropoff the car in another town and was just in time to catch my train , Tim in Springfield manage to come to pick up the car in front of the Union Station !!!! I'm so thankful, I didn't miss my connection to go back to New York !Reviewed Oct 24 2015

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• What is the most popular car hire from Enterprise in Chelsea?

  Economy (Hyundai Accent or similar) is the most frequently booked car hire type from Enterprise in Chelsea.

• How many car hire locations does Enterprise have in Chelsea?

  Enterprise has 1 car hire location in Chelsea. Take a look at our Enterprise hire location map to find the best car hires near you.

• Does Enterprise have a car hire location at the airport: Logan Intl airport (BOS)?

  Yes

• Does Enterprise offer shuttle or airport pick-up services from Logan Intl airport (BOS)?

  Yes