Guest reviews
Overall rating
6,4
Good
Based on 1 022 reviews
Cleanliness
7,1
Comfort
7,3
Pickup/dropoff
7,1
Value for money
7,0
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Pros
"Clean car, great upgrade value."
(in 59 reviews)
"The customer service was great!"
(in 53 reviews)
"The car was clean and ran."
(in 112 reviews)
Cons
"Customer service was terrible ."
(in 78 reviews)
"The worst: no car available."
(in 30 reviews)
"Waited over an hour in line"
(in 28 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
car was clean
credit card
pick up and drop
long wait
car available
returned the car
use this company
car was great
great car
waited over an hour
long line
poor customer
great service
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5,6
Pros: Friendly staff
Cons: Honesty , we were waiting for nearly 2 hours and eventually had to take a different vehicle from the one advertised.
review from
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10,0
Pros: No lines and waited for just a little bit while the line next to their counter was really long just another well know car renta center. So I was fortunate and in a hurry.
Cons: Overall experience was excellent. I will use again next time.
review from
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4,0
Pros: That I got to extend my rental without waiting in a line for 30 minutes
Cons: Honestly your wait time in line is ridiculous you lost a lot of customers this weekend, having a reservation doesn’t work at all because you get there and get told it’s 40 to an hour wait to get your vehicle.
review from
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6,0
Cons: Kayak offers one price, got there and they charged 200$ more and held double the amount.
review from
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4,8
Pros: Nothing.
Cons: I rented from E-Z online and they said to go over to the sister company Advantage booth. Then the attendant tells me if I don’t get the $25 per day insurance that I would be responsible for the damages to the vehicle including any time that the vehicle was out getting repaired and not rented.
review from
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2,0
Pros: Nothing
Cons: Allow me to rent the car
review from
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2,0
Pros: The experience I went with was not pleasant at all!!
Cons: I read the restrictions and at one point didn’t specify having a return fly and my Visa card was not accepted!! You ruin my trip!!
review from
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5,2
Pros: Car was overall clean.
Cons: The counter was not manned in LAS when I went to pick up the car. A sign was posted stating to go to Advantage which made us wait almost an hour because there were only two workers at the counter. Compared to other rental companies, only Advantage/EZ Car had a long line/wait.
review from
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2,0
No car availability despite reservation
Cons: Had to go to a different company.
review from
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2,0
Pros: Nothing!
Cons: Worst experience!
review from
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6,8
Pros: Was easy to book online
Cons: I had sent my employee down to Vegas. I wanted to get her all set up so that all she had to do was pick up the car. I booked everything online in her name so as to have NO ISSUES. Long story short..... The counter help had told her that she had to have a credit card in her name to put the $200 deposit on the card. NOTHING ONLINE stated that they would ask her for this, or we would have planned for it.
review from
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2,0
No availability or size choice
Pros: Friendly customer service
Cons: Never have the selections made for reservation. Pawns off old or inefficient fuel vehicles over what's selected. Vehicles aren't cleaned. Told insurance purchased isn't covered for rental. E-Z car rental is also the Advantage rentalscompany.
review from
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5,6
Pros: Friendly staff
Cons: Honesty , we were waiting for nearly 2 hours and eventually had to take a different vehicle from the one advertised.
review from
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4,0
Pros: That I got to extend my rental without waiting in a line for 30 minutes
Cons: Honestly your wait time in line is ridiculous you lost a lot of customers this weekend, having a reservation doesn’t work at all because you get there and get told it’s 40 to an hour wait to get your vehicle.
review from
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6,0
Cons: Kayak offers one price, got there and they charged 200$ more and held double the amount.
review from
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4,8
Pros: Nothing.
Cons: I rented from E-Z online and they said to go over to the sister company Advantage booth. Then the attendant tells me if I don’t get the $25 per day insurance that I would be responsible for the damages to the vehicle including any time that the vehicle was out getting repaired and not rented.
review from
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2,0
Pros: Nothing
Cons: Allow me to rent the car
review from
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2,0
Pros: The experience I went with was not pleasant at all!!
Cons: I read the restrictions and at one point didn’t specify having a return fly and my Visa card was not accepted!! You ruin my trip!!
review from
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5,2
Pros: Car was overall clean.
Cons: The counter was not manned in LAS when I went to pick up the car. A sign was posted stating to go to Advantage which made us wait almost an hour because there were only two workers at the counter. Compared to other rental companies, only Advantage/EZ Car had a long line/wait.
review from
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2,0
No car availability despite reservation
Cons: Had to go to a different company.
review from
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2,0
Pros: Nothing!
Cons: Worst experience!
review from
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2,0
No availability or size choice
Pros: Friendly customer service
Cons: Never have the selections made for reservation. Pawns off old or inefficient fuel vehicles over what's selected. Vehicles aren't cleaned. Told insurance purchased isn't covered for rental. E-Z car rental is also the Advantage rentalscompany.
review from
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Where can I find E-Z Rent-A-Car hire cars in Las Vegas?
7135 Gilespie St, E-Z Rent-A-Car car hire
Address
7135 Gilespie StPhone
+1 702 263 3300FAQs about hiring a car from E-Z Rent-A-Car in Las Vegas
What is the most popular car hire from E-Z Rent-A-Car in Las Vegas?
Full-size (Chevrolet Tahoe or similar) is the most frequently booked car hire type from E-Z Rent-A-Car in Las Vegas.
How many car hire locations does E-Z Rent-A-Car have in Las Vegas?
E-Z Rent-A-Car has 1 car hire location in Las Vegas. Take a look at our E-Z Rent-A-Car hire location map to find the best car hires near you.
Does E-Z Rent-A-Car have a car hire location at the airport: McCarran Airport (LAS)?
Yes
Does E-Z Rent-A-Car offer shuttle or airport pick-up services from McCarran Airport (LAS)?
Yes