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With a stay at Jumeirah Al Qasr in Dubai (Al Sufouh 1), you'll be a 1-minute drive from Madinat Jumeirah and 8 minutes from Dubai College. Featured amenities include complimentary wired Internet access, limo/town car service, and express check-in. This hotel has 5 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Overall 9,3 Excellent
Based on 5 646 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
10,0
Pros: Bed was super comfy. Great view of the Burj Al Arab
Mediocre
2,5
Pros: Below standard
Excellent
10,0
Pros: Everything for relaxation and fun
Excellent
10,0
Pros: Loved the hotel, will be coming back!
Excellent
8,3
Pros: This is a beautiful resort, immaculately kept with the finest facilities and the finest, friendliest, engaging ground staff, pool staff, restaurant staff, porters etc.
Details
Reviews
Overall 9,3 Excellent
Based on 5 646 reviews
Vibe
9,6
Beach
9,6
Pool
9,5
Amenities
9,4
Location
9,2
Room
8,9
Cleanliness
8,9
Service
8,5
Wellness
8,4
Food
8,3
Breakfast
7,6
WiFi
7,1
Value
5,3
Pool
9,6
Beach
9,6
Vibe
9,4
Amenities
9,4
Location
9,3
Cleanliness
9,0
Room
8,6
Food
8,6
Service
8,6
Breakfast
7,2
Value
5,6
Pool
9,6
Beach
9,6
Vibe
9,5
Amenities
9,3
Location
9,2
Room
8,6
Service
8,6
Food
8,1
Breakfast
7,8
Value
5,4
Location
9,3
Service
8,5
Room
8,3
10,0 Excellent
Pros: Bed was super comfy. Great view of the Burj Al Arab
Cons: Expensive
2,5 Mediocre
Pros: Below standard
Cons: The AC not working , staff don’t respect guests
10,0 Excellent
Pros: Everything for relaxation and fun
Cons: N/a
10,0 Excellent
Pros: Loved the hotel, will be coming back!
Cons:
8,3 Excellent
Pros: This is a beautiful resort, immaculately kept with the finest facilities and the finest, friendliest, engaging ground staff, pool staff, restaurant staff, porters etc.
Cons: The only fault I can find is with the check-in staff. They are aloof and unfriendly. I almost felt guilty checking in. This is our 3rd stay with MJ. And definitely our last. We were sent off with a scowl. First and last impressions are everything. Thank goodness for your beautiful cleaners, security personnel, guys on the ground ... as those at the front desk let the whole resort down and are so not as good as they think they are!
With a stay at Jumeirah Al Qasr in Dubai (Al Sufouh 1), you'll be a 1-minute drive from Madinat Jumeirah and 8 minutes from Dubai College. Featured amenities include complimentary wired Internet access, limo/town car service, and express check-in. This hotel has 5 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
With a stay at Jumeirah Dar Al Masyaf in Dubai (Al Sufouh 1), you'll be a 1-minute drive from Madinat Jumeirah and 11 minutes from Dubai Marina. Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. Planning an event in Dubai? This resort has facilities measuring 1880 square feet (175 square meters), including a conference center. A roundtrip airport shuttle is complimentary (available 24 hours).
Overall 9,3 Excellent
Based on 1 512 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10,0
Pros: Choice of locations for breakfast...down at the beach, international cuisine with options to dine inside or outside depending on the weather. Unfortunately it was unusually chilly during our stay there. Also had breakfast in Arboretum in Al Qasr, which was also international cuisine in stunning surroundings too!
Excellent
8,3
Pros: The ambience. The numerous restaurants. The beach. The buggy service. All was excellent.
Excellent
9,0
Pros: I love this place.
Excellent
8,0
Pros: qulite place and very orginzed
Details
Reviews
Overall 9,3 Excellent
Based on 1 512 reviews
Beach
9,6
Vibe
9,3
Amenities
9,2
Pool
8,9
Location
8,8
Service
8,6
Room
8,4
Breakfast
7,8
Cleanliness
7,7
Value
6,5
Beach
9,5
Vibe
9,3
Amenities
9,1
Service
8,8
Pool
8,8
Room
8,7
Location
8,7
Food
8,0
Breakfast
7,9
Value
7,1
Beach
9,5
Amenities
9,1
Vibe
9,0
Pool
9,0
Location
8,8
Room
8,4
Service
8,3
Breakfast
8,0
10,0 Excellent
Pros: Choice of locations for breakfast...down at the beach, international cuisine with options to dine inside or outside depending on the weather. Unfortunately it was unusually chilly during our stay there. Also had breakfast in Arboretum in Al Qasr, which was also international cuisine in stunning surroundings too!
Cons: The only thing we didn't like was the weather :( but despite it we still had a wonderful time!
8,3 Excellent
Pros: The ambience. The numerous restaurants. The beach. The buggy service. All was excellent.
Cons: It took us 45mins just to check in. Also the spa doesnt take a massage till 10.15 earliest.
9,0 Excellent
Pros: I love this place.
Cons:
8,0 Excellent
Pros: qulite place and very orginzed
Cons: no things
With a stay at Jumeirah Dar Al Masyaf in Dubai (Al Sufouh 1), you'll be a 1-minute drive from Madinat Jumeirah and 11 minutes from Dubai Marina. Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. Planning an event in Dubai? This resort has facilities measuring 1880 square feet (175 square meters), including a conference center. A roundtrip airport shuttle is complimentary (available 24 hours).
Overlooking the pristine waters of the Arabian Gulf and set in 19 acres of landscaped gardens, the award-winning and recently refurbished Le Royal Meridien Beach Resort and Spa is the perfect choice for a beach, city or a family holiday in Dubai. Attractive to all travelers, including young families, the resort offers spectacular facilities with 504 luxurious rooms and suites with stunning views of the sea or Dubai Marina, three swimming pools, a splash pool and a kids pool, direct beach access, a range of recreational activities, water sports and a state-of-the-art fitness center. The resort also holds daily children’s events at the Kids Club to ensure there is something for them to do whilst you relax. Le Royal Meridien Beach Resort and Spa also hosts an array of International award-winning restaurants.
Overall 9,2 Excellent
Based on 5 854 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: Friendly and helpful staff including managers. Clean and very well organised in every aspect. We thoroughly enjoyed our stay.
Excellent
10,0
Pros: Staff was courteous, room was clean and modern, in-room dining was great, the check-in and check-out process and easy and speedy.
Excellent
10,0
Pros: Exceptional service, gorgeous rooms, great beach
Excellent
10,0
Pros: Staff was super, location was excellent and above all the pool and privet beach made our stay extrem
Excellent
9,0
Pros: The ambiance was nice and the setting was very elegant. The location was also great.
Excellent
10,0
Pros: New renovations for hotel facility
Excellent
8,0
Pros: The service I received, particularly from Colin (nurse at the resort's clinic) and Marzouk (duty manager). They were outstanding, and went well beyond their call of duty in providing much needed support when my son took ill and had to be hospitalized in Dubai.
Excellent
10,0
Pros: Excellent hotel with superb managers. The duty manager whom we dealt with was Mr Marzouk and he is exceptionally good. He made our stay enjoyable and planning to come back again in April.
Details
Reviews
Overall 9,2 Excellent
Based on 5 854 reviews
Location
9,2
Beach
9,1
Service
9,1
Amenities
8,9
Pool
8,8
Bar
8,6
Food
8,6
Breakfast
8,5
Wellness
8,4
Cleanliness
8,2
Room
8,1
WiFi
6,3
Value
6,2
Comfort
6,2
Service
9,5
Beach
9,2
Amenities
8,9
Food
8,9
Location
8,9
Pool
8,7
Breakfast
8,6
Room
8,2
Comfort
6,1
Beach
9,2
Service
9,2
Amenities
9,1
Location
9,1
Pool
8,8
Food
8,8
Breakfast
8,7
Room
8,0
Value
6,4
Service
9,1
Food
8,8
Amenities
8,6
Breakfast
8,4
Vibe
8,1
Room
7,4
Comfort
5,8
Service
9,2
Amenities
9,1
Food
8,9
Location
8,9
Room
7,8
10,0 Excellent
Pros: Friendly and helpful staff including managers. Clean and very well organised in every aspect. We thoroughly enjoyed our stay.
Cons: Nothing.. it is excellent
10,0 Excellent
Pros: Staff was courteous, room was clean and modern, in-room dining was great, the check-in and check-out process and easy and speedy.
Cons: Nothing
10,0 Excellent
Pros: Exceptional service, gorgeous rooms, great beach
Cons:
10,0 Excellent
Pros: Staff was super, location was excellent and above all the pool and privet beach made our stay extrem
Cons: The only thing is the spa was over priced
9,0 Excellent
Pros: The ambiance was nice and the setting was very elegant. The location was also great.
Cons: There was construction going on next to our room. They were apologetic and gave us free breakfast.
10,0 Excellent
Pros: New renovations for hotel facility
Cons: Noticed small ant inside the room and informed the duty manager and thankfully promised to investigate this issue
8,0 Excellent
Pros: The service I received, particularly from Colin (nurse at the resort's clinic) and Marzouk (duty manager). They were outstanding, and went well beyond their call of duty in providing much needed support when my son took ill and had to be hospitalized in Dubai.
Cons:
10,0 Excellent
Pros: Excellent hotel with superb managers. The duty manager whom we dealt with was Mr Marzouk and he is exceptionally good. He made our stay enjoyable and planning to come back again in April.
Cons: Atmosphere, helpful staff who are there immediately when you need but do not bother you with their presence.
Overlooking the pristine waters of the Arabian Gulf and set in 19 acres of landscaped gardens, the award-winning and recently refurbished Le Royal Meridien Beach Resort and Spa is the perfect choice for a beach, city or a family holiday in Dubai. Attractive to all travelers, including young families, the resort offers spectacular facilities with 504 luxurious rooms and suites with stunning views of the sea or Dubai Marina, three swimming pools, a splash pool and a kids pool, direct beach access, a range of recreational activities, water sports and a state-of-the-art fitness center. The resort also holds daily children’s events at the Kids Club to ensure there is something for them to do whilst you relax. Le Royal Meridien Beach Resort and Spa also hosts an array of International award-winning restaurants.
With a stay at One&Only Royal Mirage in Dubai (Al Sufouh 2), you'll be within a 5-minute drive of Dubai Marina and The Walk. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Dubai? This hotel has facilities measuring 26910 square feet (2500 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Overall 9,2 Excellent
Based on 2 431 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Details
Reviews
Overall 9,2 Excellent
Based on 2 431 reviews
Service
9,3
Vibe
9,2
Pool
9,1
Location
9,0
Bar
8,8
Wellness
8,8
Amenities
8,8
Breakfast
8,2
Food
8,1
Beach
8,1
Cleanliness
7,8
Room
7,6
WiFi
4,5
Value
4,1
Pool
9,3
Service
9,2
Amenities
8,9
Location
8,9
Vibe
8,7
Breakfast
8,4
Beach
8,4
Food
7,9
Room
6,7
Value
4,6
Pool
9,3
Service
9,3
Vibe
9,1
Amenities
9,1
Location
9,1
Beach
8,3
Breakfast
8,1
Room
6,9
Service
9,4
Room
7,2
Service
8,8
With a stay at One&Only Royal Mirage in Dubai (Al Sufouh 2), you'll be within a 5-minute drive of Dubai Marina and The Walk. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Dubai? This hotel has facilities measuring 26910 square feet (2500 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
With a stay at Atlantis The Palm in Dubai (Palm Jumeirah), you'll be within a 15-minute drive of Aquaventure and The Walk. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Overall 9,1 Excellent
Based on 55 628 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10,0
Pros: The service here is impeccable!! The entire staff is fantastic, helpful, and very accommodating. Any question we had they were easily available to answer and find a solution too. Very clean and magnificent, we stayed a week but I could stay forever!!!
Excellent
8,5
Pros: The water park was fun, the rapids allowed transportation for the park. The beds were comfy, the staff was very friendly and accommodating. The shower was awesome.
Excellent
10,0
Pros: VIP treatment from arriving at Dubai airport to being ushered into a luxury car, to receiving our room. On arrival at the Atlantis at around 1000 our bags were taken care of and we were shown to breakfast and checked in simultaneously. Our room was ready about an hour later which was perfect. The Terrace Club Suites and Imperial Club were impeccable although the imperial club does get busy during happy hour. Aquaventure Water Park was brilliant with enough things to do with small children, however the 1.2m ride height is a bit over the top especially if you have small children who love fast rides. Bread Street Kitchen was absolutely fantastic, as was the all inclusive brunch. Seafire Steak house served one of the best steaks I have had and again nothing was too much trouble.
Excellent
9,0
Pros: the fish aquarium
Excellent
9,5
Pros: We had the most amazing room in our stay . The employee cleaned our room was extremely polite , asking how our day has been and always putting surprises in our room ! Was a magical experience and highly recommend this hotel
Excellent
10,0
Pros: The staffs were extremely nice
Excellent
9,0
Pros: Everything.
Excellent
9,0
Pros: Staff did not provide information of facilities/resources outside of the hotel.we had to figure out ourselves.
Excellent
9,0
Pros: Overall experience was great, the adventure park, Dolphin bay and the lost chamber. they done a great work
Excellent
10,0
Pros: Everything was lovely and the staff were very courteous and friendly
Excellent
9,6
Pros: Everything
Excellent
10,0
Pros: I love everything about this property... their staffs are friendly, very conducive environment for tourism
Details
Reviews
Overall 9,1 Excellent
Based on 55 628 reviews
WiFi
8,7
Amenities
8,5
Wellness
8,4
Location
8,4
Pool
8,4
Room
7,9
Breakfast
7,5
Service
7,2
Food
7,1
Value
4,8
Pool
8,8
Amenities
8,2
Location
7,6
Room
7,5
Breakfast
7,4
WiFi
7,3
Service
6,9
Food
6,7
Cleanliness
5,6
Value
4,9
Pool
8,5
Amenities
8,1
Room
8,0
Service
7,8
Location
7,4
Breakfast
7,1
Food
6,9
Value
4,2
Amenities
8,7
Location
8,1
Room
7,5
Breakfast
7,0
Service
7,0
Food
6,8
Value
4,7
Amenities
8,2
Vibe
7,9
Location
7,8
Room
7,3
Breakfast
7,1
Food
7,0
Service
7,0
Value
4,4
10,0 Excellent
Pros: The service here is impeccable!! The entire staff is fantastic, helpful, and very accommodating. Any question we had they were easily available to answer and find a solution too. Very clean and magnificent, we stayed a week but I could stay forever!!!
Cons: I loved everything about the Atlantis, EVERYTHING!!! There is nothing that needs improving except to continue providing the most amazing service possible. Thank you!!!
8,5 Excellent
Pros: The water park was fun, the rapids allowed transportation for the park. The beds were comfy, the staff was very friendly and accommodating. The shower was awesome.
Cons: The quality of food for in room dining was disappointing and not what we would expect for such a luxe resort. The spaghetti sauce was not “homemade” and too salty. The pancakes were not “homemade” and more manufactured. The eggs were instant scramblers and not fresh. We had better food at the IHOP.
10,0 Excellent
Pros: VIP treatment from arriving at Dubai airport to being ushered into a luxury car, to receiving our room. On arrival at the Atlantis at around 1000 our bags were taken care of and we were shown to breakfast and checked in simultaneously. Our room was ready about an hour later which was perfect. The Terrace Club Suites and Imperial Club were impeccable although the imperial club does get busy during happy hour. Aquaventure Water Park was brilliant with enough things to do with small children, however the 1.2m ride height is a bit over the top especially if you have small children who love fast rides. Bread Street Kitchen was absolutely fantastic, as was the all inclusive brunch. Seafire Steak house served one of the best steaks I have had and again nothing was too much trouble.
Cons: That we didn’t stay longer.
9,0 Excellent
Pros: the fish aquarium
Cons: cant think of anything
9,5 Excellent
Pros: We had the most amazing room in our stay . The employee cleaned our room was extremely polite , asking how our day has been and always putting surprises in our room ! Was a magical experience and highly recommend this hotel
Cons:
10,0 Excellent
Pros: The staffs were extremely nice
Cons:
9,0 Excellent
Pros: Everything.
Cons: Nothing!
9,0 Excellent
Pros: Staff did not provide information of facilities/resources outside of the hotel.we had to figure out ourselves.
Cons: Staff approach
9,0 Excellent
Pros: Overall experience was great, the adventure park, Dolphin bay and the lost chamber. they done a great work
Cons: Every this is excellent about the Hotel, other than the delivery which is taking lot of time to serve. Also the check in time and check out time need to change to atleast 12 noon to 12 noon instead of 3 pm to 11 am
10,0 Excellent
Pros: Everything was lovely and the staff were very courteous and friendly
Cons:
9,6 Excellent
Pros: Everything
Cons:
10,0 Excellent
Pros: I love everything about this property... their staffs are friendly, very conducive environment for tourism
Cons:
With a stay at Atlantis The Palm in Dubai (Palm Jumeirah), you'll be within a 15-minute drive of Aquaventure and The Walk. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
The call of a chaise on a pristine beach or the lure of shopping on an exclusive promenade? Rarely do luxury Dubai resorts place guests with such a delightful dilemma. But the location of The Ritz-Carlton, Dubai – in the heart of the Dubai Marina District with superlative shopping, dining and beaches all within reach – makes filling both days and nights in this vibrant city a truly memorable experience. Wake up to inspiring Gulf views from luxurious resort accommodations before indulging in everything this Dubai luxury hotel has to offer: a beach and pools for relaxing, exceptional restaurants to enchant the palate, a spa to bring mind and body into perfect balance, and the superb Ritz Kids Club to entertain our youngest guests. This Dubai resort and the city beyond both lay waiting to be explored.
Overall 9,1 Excellent
Based on 4 992 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
9,6
Pros: Staff were v efficient and friendly. Superb facilities and great location on the beach
Excellent
10,0
Pros: The friendly staff made this trip memorable along with the location, facilities and beautiful surroundings.
Excellent
8,0
Pros: my room was quite and all employees were so helpful during my first arrival.the receptionist lady was excellent. I was really tried and she did my check in very quickly. one of the guys even checked my phone charger converter and help me out to charge my phone . I found my room always clean when I get back from my meetings .It was so relaxing. It is also good to know that there were available cabs in from of the hotel. Thans you very much for everything.
Excellent
10,0
Pros: The staff were fantastic! Did everything they could for us and more!
Excellent
9,6
Pros: The hotel itself is an excellent property . The staff across was very helpful and courteous. The pool and beach facilities are qually good. Overall an amazing experience.
Excellent
10,0
Pros: I loved everything about this facility and the outstanding service we got from every staff we came in contact with!!! My husband and I were so thrilled that the morning before we left we had to stand outside the balcony just to take in the scenery and experience! We promise to be back with the kids
Excellent
9,6
Pros: everything!
Details
Reviews
Overall 9,1 Excellent
Based on 4 992 reviews
Wellness
9,4
Beach
9,3
WiFi
9,3
Location
9,0
Service
8,9
Pool
8,8
Amenities
8,4
Vibe
8,3
Breakfast
8,0
Room
8,0
Value
5,1
Beach
9,4
Location
9,0
Service
8,7
Pool
8,4
Breakfast
8,3
Amenities
8,2
Food
7,5
Room
7,3
Value
4,9
Wellness
9,3
Service
9,2
Location
9,2
Beach
9,1
Pool
9,0
Amenities
8,9
Breakfast
8,3
Room
8,2
Vibe
8,0
Value
5,4
Location
8,9
Service
8,8
Service
8,9
9,6 Excellent
Pros: Staff were v efficient and friendly. Superb facilities and great location on the beach
Cons: We loved everything about the place !
10,0 Excellent
Pros: The friendly staff made this trip memorable along with the location, facilities and beautiful surroundings.
Cons: n/a
8,0 Excellent
Pros: my room was quite and all employees were so helpful during my first arrival.the receptionist lady was excellent. I was really tried and she did my check in very quickly. one of the guys even checked my phone charger converter and help me out to charge my phone . I found my room always clean when I get back from my meetings .It was so relaxing. It is also good to know that there were available cabs in from of the hotel. Thans you very much for everything.
Cons:
10,0 Excellent
Pros: The staff were fantastic! Did everything they could for us and more!
Cons: Nothing
9,6 Excellent
Pros: The hotel itself is an excellent property . The staff across was very helpful and courteous. The pool and beach facilities are qually good. Overall an amazing experience.
Cons:
10,0 Excellent
Pros: I loved everything about this facility and the outstanding service we got from every staff we came in contact with!!! My husband and I were so thrilled that the morning before we left we had to stand outside the balcony just to take in the scenery and experience! We promise to be back with the kids
Cons:
9,6 Excellent
Pros: everything!
Cons:
The call of a chaise on a pristine beach or the lure of shopping on an exclusive promenade? Rarely do luxury Dubai resorts place guests with such a delightful dilemma. But the location of The Ritz-Carlton, Dubai – in the heart of the Dubai Marina District with superlative shopping, dining and beaches all within reach – makes filling both days and nights in this vibrant city a truly memorable experience. Wake up to inspiring Gulf views from luxurious resort accommodations before indulging in everything this Dubai luxury hotel has to offer: a beach and pools for relaxing, exceptional restaurants to enchant the palate, a spa to bring mind and body into perfect balance, and the superb Ritz Kids Club to entertain our youngest guests. This Dubai resort and the city beyond both lay waiting to be explored.
With a stay at Jumeirah Mina A Salam in Dubai (Al Sufouh 1), you'll be steps from Madinat Jumeirah and 7 minutes by foot from Wild Wadi Water Park. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Overall 9,1 Excellent
Based on 1 320 reviews
All reviews
- All reviews
Excellent
10,0
Pros: All good
Excellent
9,0
Pros: The beach and the wonderful breakfast
Good
7,0
Pros: The option to have breakfast at any of the four Jumeirah hotels was good. Breakfast and service was only good at Jumeirah Al Naseem. The location was good and we enjoyed private beach.
Excellent
10,0
Pros: The best beach in dubai and best hotel confort and service
Excellent
10,0
Pros: Excellent service delicious food and amazing view
Mediocre
2,0
Pros: Dear Gentle,
Hotel.com
This is our second letter to you
Please find below three confirmations for the same reservation which we received and the reservation number of hotel.com and the confirmation from the hotel is attached.
1) The first confirmation from Kayak
2) The second confirmation from Hotel.com
3) The third confirmation from the hotel in Dubai - United Arab Emirates --- confirmed to us in written that the reservation is available.
Hope to receive from you soon.
-------------
To : Hotel.Com
To : KAYAK Expedia
URGENT -- URGENT -- URGENT
DEAR GENTLE,
We done the below reservation throw your site - One bedroom ocean suite - in Jumeirah Mina A Salam – Madinat Jumeirah - Dubai – United Arab Emirates check in 26th Oct. 2017 - check out 28th Oct. 2017 - and you deducted the full amount $4388.9 from our credit card - and we received a confirmation from Jumeirah Mina A Salam – Madinat Jumeirah – Dubai for our reservation under the reference number 68947233 and we spoke to the hotel and they confirmed to us by phone that the reservation is available and confirmed. The reservation under the name of our group of companies chairman - Mr. Mahmoud M Al-Toukhi.
Unfortunately today when they reached the hotel they found no reservation in Jumeirah Mina A Salam – Madinat Jumeirah without any reason – and they took the guests to another hotel without any apologizing or anything in written for changing the hotel.
The guests available in Dubai to attend a marriage party in Jumeirah Mina A Salam – Madinat Jumeirah and would like to stay in the same hotel and for that we done the reservation and paid a big amount for one room $4389.9 and changing the hotel is not acceptable by any way for us, but now we are using the new room because we have no other choice. And the hotel not the same and the location.
Now, we are putting the matter under your hand in order to return all the amount to our credit card account because we not found what you deducted the amount for.
We are waiting to hear from you as soon as possible otherwise we will arise a claim and announce in the media about this problem and explain what happened with us.
Excellent
10,0
Pros: Very good breakfast. Great location with sun and many pools and a huge beach.
Excellent
10,0
Pros: breakfast was super Staff were very friendly and welcoming and always running to help I liked the ambiance and the cozy lobby and the verandah area
Okay
4,0
Pros: Poor Vegetarian choice, Very crowded, Tables were not clean, Hospitality of the staff very poor. You would be treated as beggars waiting to eat at your door
Excellent
10,0
Pros: Clean, beachfront hotel. Great staff, especially Surmesh and Blessing around the pool.
Excellent
10,0
Pros: Location amazing Facilities - so many restaurants and things to do and explore
Good
6,3
Pros: It was very relaxing and the staff tried hard to make us comfortable
Excellent
8,0
Good
7,0
Pros: Bed was very comfortable////
Excellent
8,0
Pros: Everything
Excellent
8,0
Pros: The hotel is very nice, the service was great and the food is excellent.We had a very relaxing time at the hotel.they have lots of restaurants and bars.Great hotel I would go back.
Good
7,2
Pros: The rooms have excellent views, are well-furnished, clean and very comfortable. The staff are helpful and pleasant
Good
7,6
Pros: every thing was very nice
Good
6,4
Pros: the resort experience
Good
7,2
Pros: the services and the place
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Cons: $self.cons
Good
6,0
Pros: the quality of location
Details
Reviews
Overall 9,1 Excellent
Based on 1 320 reviews
Cleanliness
9,4
Comfort
9,3
Location
9,5
Services
9,3
Staff
9,2
Value for money
8,1
10,0 Excellent
Pros: All good
Cons: Nothing
9,0 Excellent
Pros: The beach and the wonderful breakfast
Cons: Check out and check in not enough counter and process slow.
7,0 Good
Pros: The option to have breakfast at any of the four Jumeirah hotels was good. Breakfast and service was only good at Jumeirah Al Naseem. The location was good and we enjoyed private beach.
Cons: The staff was not good. There was no warm welcome from the reception staff and in general by the staff at Minas Salam. The food was very average. The staff serving buffet were also not welcoming and courteous. The bed linen was very average and not the standard expected of a hotel like Jumeirah. Also, there was no muslim shower in bedroom bathrooms at Minas Salam.
10,0 Excellent
Pros: The best beach in dubai and best hotel confort and service
Cons:
10,0 Excellent
Pros: Excellent service delicious food and amazing view
Cons:
2,0 Mediocre
Pros: Dear Gentle,
Hotel.com
This is our second letter to you
Please find below three confirmations for the same reservation which we received and the reservation number of hotel.com and the confirmation from the hotel is attached.
1) The first confirmation from Kayak
2) The second confirmation from Hotel.com
3) The third confirmation from the hotel in Dubai - United Arab Emirates --- confirmed to us in written that the reservation is available.
Hope to receive from you soon.
-------------
To : Hotel.Com
To : KAYAK Expedia
URGENT -- URGENT -- URGENT
DEAR GENTLE,
We done the below reservation throw your site - One bedroom ocean suite - in Jumeirah Mina A Salam – Madinat Jumeirah - Dubai – United Arab Emirates check in 26th Oct. 2017 - check out 28th Oct. 2017 - and you deducted the full amount $4388.9 from our credit card - and we received a confirmation from Jumeirah Mina A Salam – Madinat Jumeirah – Dubai for our reservation under the reference number 68947233 and we spoke to the hotel and they confirmed to us by phone that the reservation is available and confirmed. The reservation under the name of our group of companies chairman - Mr. Mahmoud M Al-Toukhi.
Unfortunately today when they reached the hotel they found no reservation in Jumeirah Mina A Salam – Madinat Jumeirah without any reason – and they took the guests to another hotel without any apologizing or anything in written for changing the hotel.
The guests available in Dubai to attend a marriage party in Jumeirah Mina A Salam – Madinat Jumeirah and would like to stay in the same hotel and for that we done the reservation and paid a big amount for one room $4389.9 and changing the hotel is not acceptable by any way for us, but now we are using the new room because we have no other choice. And the hotel not the same and the location.
Now, we are putting the matter under your hand in order to return all the amount to our credit card account because we not found what you deducted the amount for.
We are waiting to hear from you as soon as possible otherwise we will arise a claim and announce in the media about this problem and explain what happened with us.
Cons: I WOULD LIKE TO MAKE A CLAIM AND REFUND MY MONEY BECAUSE WE NOT FOUND THE ROOM AND OUR RESERVATION ALREADY SOLD TO SOMEONE ELSE.
10,0 Excellent
Pros: Very good breakfast. Great location with sun and many pools and a huge beach.
Cons: Water in the big pool was not heated.
10,0 Excellent
Pros: breakfast was super Staff were very friendly and welcoming and always running to help I liked the ambiance and the cozy lobby and the verandah area
Cons: When we reserve shimmers for dinner, we should be informed to take a coat, scarf or jersey as it is unexpectedly cold in the night. When guest is leaving, after the guest requests that the mini bar be checked, after confirmation of what has been consumed, do not email the guest stating you will be processing the payment from her credit card - because she has consumed grey goose etc (especially as the 2 ladies who shared the room are teetotalers)!
4,0 Okay
Pros: Poor Vegetarian choice, Very crowded, Tables were not clean, Hospitality of the staff very poor. You would be treated as beggars waiting to eat at your door
Cons:
10,0 Excellent
Pros: Clean, beachfront hotel. Great staff, especially Surmesh and Blessing around the pool.
Cons: All superb
10,0 Excellent
Pros: Location amazing Facilities - so many restaurants and things to do and explore
Cons: Nothing
6,3 Good
Pros: It was very relaxing and the staff tried hard to make us comfortable
Cons: There were bulldozers working under our bedroom window plus the access to a private lounge and breakfast mentioned in our booking was not supplied.
8,0 Excellent
Pros:
Cons: Ferst they give me vere bad room . I did'nt except to check in . and they didnt chang it until next day
7,0 Good
Pros: Bed was very comfortable////
Cons: Staff n service at the beach restaraunt...
8,0 Excellent
Pros: Everything
Cons:
8,0 Excellent
Pros: The hotel is very nice, the service was great and the food is excellent.We had a very relaxing time at the hotel.they have lots of restaurants and bars.Great hotel I would go back.
Cons:
7,2 Good
Pros: The rooms have excellent views, are well-furnished, clean and very comfortable. The staff are helpful and pleasant
Cons: The restaurants are very expensive, especially for breakfast, as this was not included in our rate
7,6 Good
Pros: every thing was very nice
Cons: no
6,4 Good
Pros: the resort experience
Cons: the glass in our food!!! Staff didnt know certain restaurants were closed.
7,2 Good
Pros: the services and the place
6,0 Good
Pros: the quality of location
Cons: hotel could not source the booking on arrival, we had to return home for booking confirmation details, hotel staff did notcontact us when room was ready, we went back to reception at 5pm to let them know
With a stay at Jumeirah Mina A Salam in Dubai (Al Sufouh 1), you'll be steps from Madinat Jumeirah and 7 minutes by foot from Wild Wadi Water Park. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Located on Dubai's pristine Jumeirah Beach, our sprawling seaside location offers a beautiful setting with views of The Palm Island. Impressive neoclassical architecture brings charm and inspiration to this five-star luxury beach resort. Our well-appointed resort boasts unique bars and restaurants, while the ample banquet and event facilities include an outdoor amphitheater for weddings, gala dinners, and concerts. An indulgent spa and WestinWORKOUT® Fitness Studio bring pure rejuvenation. Designed to soothe and refresh, our 292 spacious guest rooms and suites feature chic furnishings, Westin Heavenly® Beds, LCD TVs, and luxurious bath amenities.
Overall 8,8 Excellent
Based on 1 763 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
6,0
Excellent
9,0
Pros: I like breakfast and the location it was very good,every thing was perfect
Excellent
10,0
Pros: Everything❤️
Excellent
9,0
Pros: Comfy beds Excellent food especially Baba and breakfast buffet Good gym Like the lap pool
Good
7,5
Pros: The grass and pool beach environment. . Closer to travel to Abu Dhabi for work.
Excellent
9,0
Pros: Friendly staff very good for kids good location
Excellent
8,3
Pros: Damaris at reception was awesome
Okay
5,7
Pros: the location, the resort and the beach side
Good
7,7
Pros: The total experience was relaxing and luxurious. The staff were always helpful and considerate. My mother is disabled and they great care of her by the poolside. A fantastic resort - somedays i felt like were in Cannes.
Okay
4,8
Pros: Friendly staff, with bad exceptions
Excellent
8,0
Pros: The best hotel, we ever have visited. It's worth to came. Everythin was perfect. A litlle far from Bubai city centrum, but taxi is very cheap.
Good
6,0
Pros: the land scaping was perfect, and the nos. of rist urants. The clean beach and clean swiming pools
Excellent
8,0
Pros: Location and the facilities in the hotel.
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Cons: $self.cons
Good
7,2
Pros: Quiteness.
Good
7,6
Pros: Comfortable and easy to relax, excellent facilities. All staff were very pleasant and helpful and all that was asked was done politely with a smile on their face. The hotel was spotless everywhere visited and the pools and gardens are immaculate. If you can't relax and enjoy yourself here it would be hard to find somewhere were you can.
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Cons: $self.cons
Excellent
8,0
Pros: i liked the beach and the pool. The spa was good too.
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Cons: $self.cons
Good
7,2
Pros: 1- size of the room. 2- Facilities in the room 3-Location of the hotel
Details
Reviews
Overall 8,8 Excellent
Based on 1 763 reviews
Pool
9,0
Location
8,9
Wellness
8,8
Service
8,7
Breakfast
8,6
WiFi
8,5
Amenities
8,3
Beach
8,0
Room
7,9
Food
7,8
Bar
7,6
Comfort
7,0
Value
4,9
Service
9,5
Pool
8,9
Location
8,7
Breakfast
8,5
Beach
8,1
Amenities
8,0
Room
7,5
Value
5,6
Service
9,1
Pool
9,0
Location
9,0
Breakfast
8,7
Amenities
8,2
Beach
8,1
Room
7,8
Comfort
7,0
Vibe
6,9
Value
4,5
Location
9,0
Pool
8,9
Service
8,6
Food
7,4
Room
7,0
Comfort
6,9
Vibe
6,4
Service
8,9
Food
7,7
Room
7,3
6,0 Good
Pros:
Cons: The hotel is good. This is my second experience with them; the previous one was before four years. However, they provide me this time with an under the ground room. It was a horrible room, not like the upper floor room. Also, I note that the service had lowered than four years.
9,0 Excellent
Pros: I like breakfast and the location it was very good,every thing was perfect
Cons: room service food was not good pizza is too oily and the cheese is so bad quality the late night food was very bad every thing in hotel was very good except room service food was soo bad
10,0 Excellent
Pros: Everything❤️
Cons:
9,0 Excellent
Pros: Comfy beds Excellent food especially Baba and breakfast buffet Good gym Like the lap pool
Cons: Construction all around
7,5 Good
Pros: The grass and pool beach environment. . Closer to travel to Abu Dhabi for work.
Cons: Difficult to enter and exit due to the busy road
9,0 Excellent
Pros: Friendly staff very good for kids good location
Cons: The weather was awful
8,3 Excellent
Pros: Damaris at reception was awesome
Cons: The room carpets were old and didn’t look clean
5,7 Okay
Pros: the location, the resort and the beach side
Cons: the staff level is very love, it took me 30 mins at the reception to check-in and 45 mins to check-out.
7,7 Good
Pros: The total experience was relaxing and luxurious. The staff were always helpful and considerate. My mother is disabled and they great care of her by the poolside. A fantastic resort - somedays i felt like were in Cannes.
Cons:
4,8 Okay
Pros: Friendly staff, with bad exceptions
Cons: Promised benefits not delivered.Very poor internet-connections. Prizes way up-inflated.
8,0 Excellent
Pros: The best hotel, we ever have visited. It's worth to came. Everythin was perfect. A litlle far from Bubai city centrum, but taxi is very cheap.
Cons:
6,0 Good
Pros: the land scaping was perfect, and the nos. of rist urants. The clean beach and clean swiming pools
Cons:
8,0 Excellent
Pros: Location and the facilities in the hotel.
7,2 Good
Pros: Quiteness.
Cons: There's no wide selection of the breakfast buffet , it's not various.
7,6 Good
Pros: Comfortable and easy to relax, excellent facilities. All staff were very pleasant and helpful and all that was asked was done politely with a smile on their face. The hotel was spotless everywhere visited and the pools and gardens are immaculate. If you can't relax and enjoy yourself here it would be hard to find somewhere were you can.
8,0 Excellent
Pros: i liked the beach and the pool. The spa was good too.
7,2 Good
Pros: 1- size of the room. 2- Facilities in the room 3-Location of the hotel
Cons: 1- Crowded street 2-high price
Located on Dubai's pristine Jumeirah Beach, our sprawling seaside location offers a beautiful setting with views of The Palm Island. Impressive neoclassical architecture brings charm and inspiration to this five-star luxury beach resort. Our well-appointed resort boasts unique bars and restaurants, while the ample banquet and event facilities include an outdoor amphitheater for weddings, gala dinners, and concerts. An indulgent spa and WestinWORKOUT® Fitness Studio bring pure rejuvenation. Designed to soothe and refresh, our 292 spacious guest rooms and suites feature chic furnishings, Westin Heavenly® Beds, LCD TVs, and luxurious bath amenities.
Inspire your sense of possibility at Le Méridien Mina Seyahi Beach Resort & Marina in Dubai, United Arab Emirates. Within the exclusive Jumeirah Beach Residence (JBR) area, our 5-star luxury hotel places you on 500 metres of private Arabian Gulf beaches, overlooking the Dubai Marina and its iconic Palm Islands. Indulge your wanderlust by exploring the famed Emirates Mall, playing all 36 holes at Emirates Golf Club and experiencing the waterfront dining, nightlife and shopping of The Walk. Known for our family-friendly amenities, our hotel offers an acclaimed kids club, so parents can partake in instructor-led water sports, day spa treatments and an array of restaurants and bars. To ensure a luxurious stay for all, we offer 220 rooms and suites accented by chic, timeless decor, modern amenities and panoramic views from private balconies. Whatever impulse has guided you to Dubai's seaside paradise, we invite you to indulge your creativity and passion for adventure during your time at Le Méridien.
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Overall 8,8 Excellent
Based on 5 542 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Mediocre
2,5
Pros: Nothing to like
Excellent
8,0
Pros: Overall very good stay, hotel manager Mr. Atul is the only person that is kind and helpful professional towards all his hotel customers. He took special care of us whenever we got any issues, Rest of the staff we dealt were not that much friendly or helpful. No welcoming Drink or tea that normally is offered by all the other 5 star hotels we stayed with.
Excellent
10,0
Pros: Tha staff makes you feel at home and all the rest of the hotel is fantastic.
Good
7,9
Pros: Very Helpful staff, great able to use Westin next door, great pool for kids and nice beach
Good
7,0
Pros: Hotel location
Excellent
8,3
Pros: Well maintained and clean
Okay
4,6
Details
Reviews
Overall 8,8 Excellent
Based on 5 542 reviews
Pool
9,2
Location
9,2
Service
8,8
Wellness
8,7
Beach
8,5
Breakfast
8,2
Food
8,1
Amenities
7,8
Room
7,3
WiFi
6,5
Value
6,0
Comfort
5,2
Pool
9,2
Location
9,1
Service
8,4
Breakfast
8,3
Amenities
7,5
Room
6,4
Vibe
6,3
Value
5,8
Bar
5,6
Comfort
4,6
Pool
9,3
Location
9,3
Service
9,0
Beach
8,7
Breakfast
8,4
Room
7,2
Value
6,2
Comfort
5,3
Pool
9,3
Location
9,2
Service
8,9
Beach
8,5
Breakfast
8,4
Room
6,7
Comfort
5,1
Location
9,1
Service
8,9
Beach
8,6
Amenities
7,7
2,5 Mediocre
Pros: Nothing to like
Cons: The property doesn’t meet Dubai standards in hotels. It was very dirty a lot of dirts all over the place. The hotel should be less than 3 stars.
8,0 Excellent
Pros: Overall very good stay, hotel manager Mr. Atul is the only person that is kind and helpful professional towards all his hotel customers. He took special care of us whenever we got any issues, Rest of the staff we dealt were not that much friendly or helpful. No welcoming Drink or tea that normally is offered by all the other 5 star hotels we stayed with.
Cons: Hotel is bit old style with no modern facilities, that we were expecting while staying in a 5 star modern hotel resort
10,0 Excellent
Pros: Tha staff makes you feel at home and all the rest of the hotel is fantastic.
Cons: The complication at the check-in is always a bit uncomfortable. I don't know why but there's always a complication with the payments and the credit cards. It is like they want to reconfirm the payments several times.
7,9 Good
Pros: Very Helpful staff, great able to use Westin next door, great pool for kids and nice beach
Cons: Very noisy next to Barastia bar which is open late and very loud especially at the weekends. Currently next door to a building site which starts very early
7,0 Good
Pros: Hotel location
Cons: No one informed us before checking about the construction going on near the hotel and at the entrance which was super noisy
8,3 Excellent
Pros: Well maintained and clean
Cons: Lots of building work So was a bit noisy at times.
4,6 Okay
Pros:
Cons: Terrible music bearing from night clubs and bars on the beach way past 2:00 am in the morning. Impossible to sleep and to rest.
Inspire your sense of possibility at Le Méridien Mina Seyahi Beach Resort & Marina in Dubai, United Arab Emirates. Within the exclusive Jumeirah Beach Residence (JBR) area, our 5-star luxury hotel places you on 500 metres of private Arabian Gulf beaches, overlooking the Dubai Marina and its iconic Palm Islands. Indulge your wanderlust by exploring the famed Emirates Mall, playing all 36 holes at Emirates Golf Club and experiencing the waterfront dining, nightlife and shopping of The Walk. Known for our family-friendly amenities, our hotel offers an acclaimed kids club, so parents can partake in instructor-led water sports, day spa treatments and an array of restaurants and bars. To ensure a luxurious stay for all, we offer 220 rooms and suites accented by chic, timeless decor, modern amenities and panoramic views from private balconies. Whatever impulse has guided you to Dubai's seaside paradise, we invite you to indulge your creativity and passion for adventure during your time at Le Méridien.
Embrace a winning combination of urban convenience and contemporary luxury in our beautifully-designed hotel at Habtoor Grand Resort, Autograph Collection. Our unparalleled waterfront location is ideally-situated near Dubai's top local attractions, including Dubai Marina and The Walk at Jumeirah Beach Residence (JBR). After exploring the area, discover the wealth of amenities at our 5-star hotel. Lounge on our exclusive private beach, take a dip in our sparkling swimming pools, relax in our full-service spa or try one of our exciting water sports. In the evening, dine in one of our 14 remarkable dining options boasting International specialties before retreating to spacious accommodations with refined sophistication, plush bedding and sleek marble bathrooms. Guests seeking the perfect venue for business meetings or weddings will be delighted with our JBR hotel's exquisite event space boasting room for 1,500 guests. The possibilities are endless at Habtoor Grand Resort, Autograph Collection.
Overall 8,7 Excellent
Based on 6 174 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8,0
Pros: Nice, big hotel with tennis courts. Big nice pool and a lot of restaurants. Good location.
Excellent
10,0
Pros: 10/10. The staff were exceptional, always pleasant and extremely helpfull, I'll only be staying here for future holidays to Dubai. Location and facilities are great, huge variety at the breakfast, lastly the cleanliness and neatness of this hotel is outstanding.
Excellent
8,0
Pros: Location: one of the best parts of Dubai, about 40 minutes by taxi from Dubai international airport. Short walk to the beach. Kids loved heated pools. A family suite was great for us with kids: a living room + a bedroom gave everyone their own space. Very good breakfasts. Room service did a great job too. For my wife's birthday they decorated the room and served a cake in the room.
Poor
1,0
Pros: The location in the JBR THE Beach THE Pool
Mediocre
2,5
Pros: Retro furniture from the ‘60 from Elvis time,everything old and falling a part ...terrible bathroom,dirty carpet...air conditioning with awful smell bed full of bed bugs and dirty sheets...
Excellent
8,0
Pros: Room condition was nice with small balcony overlooking beach and garden area. Even though there was no chair in balcony, you could still feel relaxed with it. The breakfast was plenty of food to choose. But plz go for it before 9am, since after 9am the place is getting crammed so much. Beach and pool area was nice and well maintained, and the water in beach was so pristine! But the beach is quiet far from the pool area, and there were not so much sunbeds in the beach. And in the beach it would have been so much better if you had a small playground for kids. Generally nice hotel, pleasant stay, except few things which should be upgraded.
Excellent
10,0
Pros: The hotel was a short walk to Dubai Marina and The Walk and has it's own private beach. The staff were wonderful - always smiling and extremely helpful. Our room was spotless and spacious with breathtaking views of the ocean and Palms. The facilities within the hotel were great with 2 pools, tennis courts and a number of restaurants and bars catering to different tastes. My husband and I went to celebrate my 50th Birthday and the hotel went out of their way to make our stay memorable with a few special surprises for me. We will definitely be booking the Habtoor Grand the next time we are visiting Dubai, this time with our children. I cannot recommend this hotel enough. It was fantastic.
Excellent
9,0
Pros: Excellent all round experience! Thank you to everyone at Habtoor.
Details
Reviews
Overall 8,7 Excellent
Based on 6 174 reviews
WiFi
8,9
Wellness
8,8
Location
8,7
Service
8,6
Pool
8,1
Amenities
7,9
Food
7,8
Beach
7,8
Room
7,6
Breakfast
7,3
Cleanliness
7,0
Value
5,2
Service
8,8
Location
8,6
Pool
8,1
Breakfast
7,6
Amenities
7,3
Beach
6,9
Room
6,8
Value
4,8
Wellness
8,8
Service
8,6
Location
8,4
Room
8,3
Amenities
8,3
Pool
7,9
Food
7,9
Breakfast
7,6
Beach
7,0
Value
5,2
Wellness
8,9
Service
8,6
Location
8,6
Pool
8,1
Amenities
7,8
Breakfast
7,3
Room
7,2
Comfort
6,6
Cleanliness
6,2
Location
8,8
Service
8,4
Beach
7,9
Pool
7,6
Room
7,1
8,0 Excellent
Pros: Nice, big hotel with tennis courts. Big nice pool and a lot of restaurants. Good location.
Cons: If you like to sleep, choose another hotel. No soundproof windows and doors - you could hear everything from the coridoor nad neighbours.
10,0 Excellent
Pros: 10/10. The staff were exceptional, always pleasant and extremely helpfull, I'll only be staying here for future holidays to Dubai. Location and facilities are great, huge variety at the breakfast, lastly the cleanliness and neatness of this hotel is outstanding.
Cons:
8,0 Excellent
Pros: Location: one of the best parts of Dubai, about 40 minutes by taxi from Dubai international airport. Short walk to the beach. Kids loved heated pools. A family suite was great for us with kids: a living room + a bedroom gave everyone their own space. Very good breakfasts. Room service did a great job too. For my wife's birthday they decorated the room and served a cake in the room.
Cons: The hotel is 5*, but a la carte restaurants are 3-ish, below average. But that is a rather a general problem with Dubai: canteen food for restaurant price. So on a local scale, not too bad.
1,0 Poor
Pros: The location in the JBR THE Beach THE Pool
Cons: The facility suffers very poor maintenance Had water leakage from a crack in the roof of my room in the middle of the night Got stuck in the elevator The breakfast hall does not take all the guests limited space long waiting lines Food quality is not up to 5 starts level The facility overall does not meet regular Marriot standards
2,5 Mediocre
Pros: Retro furniture from the ‘60 from Elvis time,everything old and falling a part ...terrible bathroom,dirty carpet...air conditioning with awful smell bed full of bed bugs and dirty sheets...
Cons: Smelling old hotel outdated,with terrible Pakistani and Indian staff..
8,0 Excellent
Pros: Room condition was nice with small balcony overlooking beach and garden area. Even though there was no chair in balcony, you could still feel relaxed with it. The breakfast was plenty of food to choose. But plz go for it before 9am, since after 9am the place is getting crammed so much. Beach and pool area was nice and well maintained, and the water in beach was so pristine! But the beach is quiet far from the pool area, and there were not so much sunbeds in the beach. And in the beach it would have been so much better if you had a small playground for kids. Generally nice hotel, pleasant stay, except few things which should be upgraded.
Cons: One thing that I don't like was the location of this hotel. Yes, it is still located on the JBR, but quiet difficult to get out of hotel through main road, since there is constant construction going on, not making me able to use strollers for my kids. In the pool area, the guy working in the towel booth was bit rude all the time. The price of food and drinks is extremely pricey. I have eaten most of my meals in hotel with beverage too, but feel like I'm ripped off. If you are only with adults, plz try other restaurant near the resort, which could be reached by 15 mintutes walk, but again if you are with little kids, forget about going out.
10,0 Excellent
Pros: The hotel was a short walk to Dubai Marina and The Walk and has it's own private beach. The staff were wonderful - always smiling and extremely helpful. Our room was spotless and spacious with breathtaking views of the ocean and Palms. The facilities within the hotel were great with 2 pools, tennis courts and a number of restaurants and bars catering to different tastes. My husband and I went to celebrate my 50th Birthday and the hotel went out of their way to make our stay memorable with a few special surprises for me. We will definitely be booking the Habtoor Grand the next time we are visiting Dubai, this time with our children. I cannot recommend this hotel enough. It was fantastic.
Cons:
9,0 Excellent
Pros: Excellent all round experience! Thank you to everyone at Habtoor.
Cons: Nothing
Embrace a winning combination of urban convenience and contemporary luxury in our beautifully-designed hotel at Habtoor Grand Resort, Autograph Collection. Our unparalleled waterfront location is ideally-situated near Dubai's top local attractions, including Dubai Marina and The Walk at Jumeirah Beach Residence (JBR). After exploring the area, discover the wealth of amenities at our 5-star hotel. Lounge on our exclusive private beach, take a dip in our sparkling swimming pools, relax in our full-service spa or try one of our exciting water sports. In the evening, dine in one of our 14 remarkable dining options boasting International specialties before retreating to spacious accommodations with refined sophistication, plush bedding and sleek marble bathrooms. Guests seeking the perfect venue for business meetings or weddings will be delighted with our JBR hotel's exquisite event space boasting room for 1,500 guests. The possibilities are endless at Habtoor Grand Resort, Autograph Collection.
With a stay at Sofitel Dubai The Palm Resort & Spa in Dubai (Palm Jumeirah), you'll be a 4-minute drive from Aquaventure and 13 minutes from Dubai College. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Dubai? This resort has facilities measuring 13149 square feet (1222 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Overall 8,7 Excellent
Based on 2 231 reviews
All reviews
- All reviews
Poor
1,0
Pros: I booked the hotel through booking.com as I always do for my trips, I checked the price and type of room and final price so I confirmed and booked, at time of checking in, I was told that Its a must to pay them 4000 Aed for two of us for new year eve and I explained I am invited to some event and cant attend, the behaviour and service was shocking they didnt give me the key after s flight of 13 hours from Canada they kept me waiting more than an hour and forced me rudely to pay their new year eve money as they said it was compulsory and they dont care if I am not there, also I said ok I check out at 31st so I will not be staying there that night, I was told you can check out but we dont pay back your money!! It was the most rude behaviour I ever seen in a hotel they could have let me in and discuss the issue with me! The service and way they talked to me was unbelievable like hostage. They explained that it was on their page and I should have noticed!!! I booked through booking.com and I shouldnt go check hotel page to see if suddenly they may charge me 4000 aed! Its about charge and you have to add it on your rate clearly you cant hide it under some extra information that no one will read and then treat people as hostage! Very unfortunate so guys please make sure you read all details abt this hotel as there is absolute no customer service there ! Even if they believed it was my mistake or booking.com they could have a better customer care. You can understand service of a hotel in case of difficulties !
Good
7,5
Pros: Generally pleasant stay but it wasn’t extraordinary
Okay
5,0
Pros: Lovely on the beach
Excellent
10,0
Pros: Very clean and very helpful staff Especially Margarita whom came to my place to ensue every thing all alright and she solved the matter on spot
Excellent
10,0
Pros: Perfect Hotel to explore Dubai or just hang out at the pool. Can recommend to everybody!
Excellent
10,0
Pros: Customer service is very good. Travelled during Ramadan so lots of attractions were not busy but also meant some eatery stores were not open at the Dubai Resort Park. Getting around using the free shuttle bus into main Dubai area was convenient but a first come first serve basis. Spent extra paying for taxis were prices were reasonable. Pools onsite were perfect for all ages. Beach was OK a step up to a Mediterranean beach but not Paradise.
Excellent
10,0
Pros: Reception team and also they upgraded my room, very kind team
Excellent
8,0
Details
Reviews
Overall 8,7 Excellent
Based on 2 231 reviews
Cleanliness
9,0
Comfort
9,0
Location
8,6
Services
8,9
Staff
8,9
Value for money
7,7
1,0 Poor
Pros: I booked the hotel through booking.com as I always do for my trips, I checked the price and type of room and final price so I confirmed and booked, at time of checking in, I was told that Its a must to pay them 4000 Aed for two of us for new year eve and I explained I am invited to some event and cant attend, the behaviour and service was shocking they didnt give me the key after s flight of 13 hours from Canada they kept me waiting more than an hour and forced me rudely to pay their new year eve money as they said it was compulsory and they dont care if I am not there, also I said ok I check out at 31st so I will not be staying there that night, I was told you can check out but we dont pay back your money!! It was the most rude behaviour I ever seen in a hotel they could have let me in and discuss the issue with me! The service and way they talked to me was unbelievable like hostage. They explained that it was on their page and I should have noticed!!! I booked through booking.com and I shouldnt go check hotel page to see if suddenly they may charge me 4000 aed! Its about charge and you have to add it on your rate clearly you cant hide it under some extra information that no one will read and then treat people as hostage! Very unfortunate so guys please make sure you read all details abt this hotel as there is absolute no customer service there ! Even if they believed it was my mistake or booking.com they could have a better customer care. You can understand service of a hotel in case of difficulties !
Cons: Customer service
7,5 Good
Pros: Generally pleasant stay but it wasn’t extraordinary
Cons: It was very child-friendly so for couples or families with older children please take headphones to the beach! The journey from the hotel to get off the palm takes approx 15 mins so further from Dubai attractions than realised
5,0 Okay
Pros: Lovely on the beach
Cons: Main focus was getting ready for new years. The Pool was freezing for two of our six days therefore unusable. This information should be shared prior to booking, they do it every year. Very hard to get food the day of new years.
10,0 Excellent
Pros: Very clean and very helpful staff Especially Margarita whom came to my place to ensue every thing all alright and she solved the matter on spot
Cons: Pillow were not comfortable
10,0 Excellent
Pros: Perfect Hotel to explore Dubai or just hang out at the pool. Can recommend to everybody!
Cons:
10,0 Excellent
Pros: Customer service is very good. Travelled during Ramadan so lots of attractions were not busy but also meant some eatery stores were not open at the Dubai Resort Park. Getting around using the free shuttle bus into main Dubai area was convenient but a first come first serve basis. Spent extra paying for taxis were prices were reasonable. Pools onsite were perfect for all ages. Beach was OK a step up to a Mediterranean beach but not Paradise.
Cons: Onsite eateries could be bigger but the Main Manava had the range of foods for most pallets but children may struggle with options as they are Limited.
Could do with a phonebook in the rooms of certain amenities but calling reception was easy to be redirected.
10,0 Excellent
Pros: Reception team and also they upgraded my room, very kind team
Cons: Very expensive spa and massage service
8,0 Excellent
Pros:
Cons: I requested the receptionist for a late check out and he just gave me 30 minutes only!!!! He wasn't helpful at all!!!!
With a stay at Sofitel Dubai The Palm Resort & Spa in Dubai (Palm Jumeirah), you'll be a 4-minute drive from Aquaventure and 13 minutes from Dubai College. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Dubai? This resort has facilities measuring 13149 square feet (1222 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
This five star luxury beach resort is Dubai's favorite beach haven. A modern paradise with superb relaxation and leisure facilities set in the middle of 10,000 square meters of landscaped gardens shaded by palm trees, the Sheraton Jumeirah Beach Resort features 256 spacious Rooms and Suites with excellent views of the sea or The Walk, and offers a wide range of activities including water sports, Armonia Spa, kids' club with a range of activities, Turkish Hamam and multiple sports facilities for all the family. Come visit us at Sheraton Jumeirah Beach Resort and let us take care of you!
Overall 8,5 Excellent
Based on 4 554 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
7,9
Pros: Fantastic location, good food, private beach, friendly staff
Good
7,5
Pros: Well located on the ‘Beach’ so masses to see and do with kids
Excellent
10,0
Pros: Love the beach and pool area. The restaurants were amazing.
Good
7,7
Pros: Good stay! Got a great rate bc it's the hottest time of the year, super friendly staff.
Details
Reviews
Overall 8,5 Excellent
Based on 4 554 reviews
Location
9,5
Wellness
8,9
Beach
8,9
WiFi
8,8
Service
8,1
Pool
7,8
Breakfast
7,7
Amenities
7,4
Room
6,4
Value
5,1
Vibe
4,4
Location
9,5
Beach
9,0
Service
8,9
Wellness
8,8
Breakfast
7,9
Pool
7,9
Amenities
7,6
Food
7,6
Room
6,7
Value
5,2
Vibe
3,5
Location
9,5
Beach
8,8
Food
8,0
Breakfast
7,9
Service
7,8
Amenities
6,7
Comfort
6,0
Room
5,5
Value
5,0
Vibe
3,3
Location
9,6
Beach
8,8
Service
8,3
Pool
7,6
Amenities
7,6
Breakfast
7,4
Comfort
6,1
Room
5,3
Vibe
3,3
Location
9,5
Service
8,0
Room
5,9
7,9 Good
Pros: Fantastic location, good food, private beach, friendly staff
Cons: Our room wasn’t cleaned once. Also 3 people were living in the room but we were provided towels only for 2 people usually
7,5 Good
Pros: Well located on the ‘Beach’ so masses to see and do with kids
Cons: The property is now very overshadowed by huge new buildings so there is only a small window of time when the pool area gets sunlight, literally for 2.5 hours a day which is a real shame
10,0 Excellent
Pros: Love the beach and pool area. The restaurants were amazing.
Cons:
7,7 Good
Pros: Good stay! Got a great rate bc it's the hottest time of the year, super friendly staff.
Cons:
This five star luxury beach resort is Dubai's favorite beach haven. A modern paradise with superb relaxation and leisure facilities set in the middle of 10,000 square meters of landscaped gardens shaded by palm trees, the Sheraton Jumeirah Beach Resort features 256 spacious Rooms and Suites with excellent views of the sea or The Walk, and offers a wide range of activities including water sports, Armonia Spa, kids' club with a range of activities, Turkish Hamam and multiple sports facilities for all the family. Come visit us at Sheraton Jumeirah Beach Resort and let us take care of you!
Located beside La Mer in Jumeirah 1 and 10 minutes walking distance from Laguna Waterpark, Dubai Marine Beach Resort boasts a private beach front, features 3 swimming pools, 2 tennis courts and 14 dining and entertainment venues. It offers an extensive spa and a wide range of sports activities. The spacious rooms have elegant design and plush bedding. The hotel is a 10 minutes' drive from Burj Khalifa and 12 km from Dubai International Airport. Guests can enjoy free WiFi throughout the property.
Overall 8,3 Excellent
Based on 6 600 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8,0
Pros: The location with private beach and 3 small swimming pools is great and it takes only about 10-15 minutes to Downtown. The staff were very kind at all times. I had the breakfast package and I was very happy with the selection of food offered.
Excellent
10,0
Pros: Perfect location, which became amazing after Le Mer corniche is open.
Excellent
8,8
Pros: Fantastic Gym, lots of restaurants and extremely helpful and efficient staff
Okay
4,5
Pros: Convenience of the hotel
Okay
5,0
Pros: Location okay. Has a small beach, which is a plus. Pretty gardens.
Mediocre
2,0
Pros: Only the location
Excellent
9,6
Pros: personnel was super kind and helpful beautiful garden perfect position rich breakfast
Details
Reviews
Overall 8,3 Excellent
Based on 6 600 reviews
Location
8,8
Beach
8,2
Service
8,0
Amenities
7,3
Breakfast
7,1
Comfort
5,7
Room
5,3
WiFi
4,9
Cleanliness
4,8
Value
4,4
Location
8,8
Beach
8,4
Service
8,2
Breakfast
7,1
Amenities
7,1
Comfort
5,1
Room
4,8
Value
4,7
Cleanliness
4,6
Vibe
4,0
WiFi
4,0
Location
8,7
Pool
8,5
Service
8,5
Beach
8,3
Breakfast
7,4
Amenities
7,2
Comfort
6,0
Room
5,0
Cleanliness
4,6
Value
4,1
Vibe
3,7
WiFi
2,3
Location
9,2
Service
8,2
Beach
7,9
Breakfast
7,0
Amenities
7,0
Comfort
5,7
Cleanliness
5,3
Room
4,7
Vibe
4,6
WiFi
2,9
Location
8,8
Pool
8,6
Service
8,2
Comfort
4,9
Vibe
4,1
Room
3,9
8,0 Excellent
Pros: The location with private beach and 3 small swimming pools is great and it takes only about 10-15 minutes to Downtown. The staff were very kind at all times. I had the breakfast package and I was very happy with the selection of food offered.
Cons: I was spending there my honeymoon in December and had a couple of rainy days. I must say neither the hotel nor the restaurant were prepared or built for downpours. The path to our house (at the end of the alley) was flooded and had to walk on the curb to get there and in restaurant rain was dripping onto the floor and some of the tables too as if there were holes in roof. If you get there during sunny weather, you won't even know.
10,0 Excellent
Pros: Perfect location, which became amazing after Le Mer corniche is open.
Cons:
8,8 Excellent
Pros: Fantastic Gym, lots of restaurants and extremely helpful and efficient staff
Cons: We was lucky to be upgraded otherwise I have to say the basic double room must be one of the smallest hotel rooms I have ever stayed in whilst visiting Dubai.
4,5 Okay
Pros: Convenience of the hotel
Cons: Congestion outside and Noisy late at night from traffic drop off. Basic rooms and noise from AC.
Front desk inflexibility
5,0 Okay
Pros: Location okay. Has a small beach, which is a plus. Pretty gardens.
Cons: The Spa facilities were poor, with very few staff and neglected facilities. The bedrooms are clean and comfortable but the bathrooms need to be replaced. Very old and dated and the showers were mostly cold and not easy to operate. Peach coloured bathroom suite says it all really. Overall, expensive for the quality of the facilities and the location.
2,0 Mediocre
Pros: Only the location
Cons: - The standard room is very small. - Bed and bellows not comfortable - The room option for standard room was either very small window or one level lower in the building. - the room was very noisy as it was located right next to the cleaning storage - I was able to here noise all night while people passing next to the room.
9,6 Excellent
Pros: personnel was super kind and helpful beautiful garden perfect position rich breakfast
Cons: musque heard in some rooms very much and at 5:30 in the morning it was disturbing but we asked changing room and afterwards it was ok
Located beside La Mer in Jumeirah 1 and 10 minutes walking distance from Laguna Waterpark, Dubai Marine Beach Resort boasts a private beach front, features 3 swimming pools, 2 tennis courts and 14 dining and entertainment venues. It offers an extensive spa and a wide range of sports activities. The spacious rooms have elegant design and plush bedding. The hotel is a 10 minutes' drive from Burj Khalifa and 12 km from Dubai International Airport. Guests can enjoy free WiFi throughout the property.
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