2 stars
Phoenicia Grand Hotel
Nasser Square, Opposite Baniyas Metro Station, Dubai 4467, United Arab Emirates
Dubai, United Arab Emirates
See location+971 502 524 267Photos of Phoenicia Grand Hotel
Overview
Hotel with 2 restaurants, near Gold Souk This smoke-free hotel features 2 restaurants, 2 bars/lounges, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, coffee/tea in a common area and a 24-hour front desk are onsite. Phoenicia Hotel offers 92 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.
Amenities at Phoenicia Grand Hotel
- Spa and wellness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Business centre
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Services and conveniences
- Business centre
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Mini-market on site
- Room service
- Tour desk
- Express check-out
- 24-hour front desk
Basics
- Free Wi-Fi
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Adapter
- Air-conditioned
- Dustbins
General
- Seating area
- Sofa
- Lockers
- Telephone
- Tile/marble floor
- City view
- Storage available
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Private bathroom
Dining
- Minibar
- Restaurant
- Bar/Lounge
- Refrigerator
- Food can be delivered to guest accommodation
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Accessibility and suitability
- Non-smoking rooms available
- Disabled access
- Lift
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Spa
- Spa and wellness centre
- Massage
- Spa
Workspace
- Fax/photocopying
- Desk
Things to do
- Karaoke
- Night club
Health and safety
- Daily housekeeping
- Safe
Bedroom
- Wardrobe or closet
Family friendly
- Complimentary breakfast
Reviews of Phoenicia Grand Hotel
5.1
Fair
896 verified ratings
Wonderful
123
Very good
90
Good
153
Okay
80
Fair
118
Mediocre
65
Poor
267
Guests say
Guests appreciated the excellent location of the hotel, highlighting its proximity to metro stations and various dining options. However, there were significant complaints regarding the service quality, with multiple reviews mentioning rude staff and issues with check-in. Cleanliness was a major concern, with reports of filthy rooms and insufficient housekeeping. Some guests found the rooms to be small, which added to their dissatisfaction. Overall, while the location was a key positive point, the service and cleanliness are areas that need urgent improvement.AI-generated from customer reviews
Sort by:Most recent
Score by provider
5 out of 10
66 reviews
5.7 out of 10
4 reviews
Location
Nasser Square, Opposite Baniyas Metro Station, Dubai 4467
What's nearby
- Gold Souq0.8 km
- Grand Mosque1.1 km
- Dubai Museum1.1 km
- Sheikh Saeed Al Maktoum House1.7 km
- Zabeel Park4.5 km
- Jumerah Mosque5.7 km
- Emirates Towers6.2 km
- Al Mamzar Park7.2 km
- Dubai Mall8.5 km
- Dubai Aquarium & Underwater Zoo8.6 km
- Burj Khalifa8.6 km
- The Dubai Fountain8.7 km
Policies
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Phoenicia Grand Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Phoenicia Grand Hotel
Nearby hotels and places to stay
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See most recommended stays in DubaiGood to know
Value for money | 5,6 |
|---|---|
Distance to city centre | 8,6 km |
Nearest airport | Dubai Intl |
Distance to airport | 6,1 km |