Artotel Sanur Bali

Really nice and spacious room, modern and clean. Amazing breakfast with wide variety of food & drinks, I also loved their coffee. Pretty good location - just 3 minutes walk from the beach, same distance to plenty of shops and restaurants (eg. to Massimo - awesome Italian food!). If you don't feel like going anywhere, no problem - on the rooftop there's an infinity pool you can enjoy, and on the ground floor a restaurant with live music in the evenings.

During my 3-weeks stay on Bali, Artotel was the only place where I was bitten by mosquitos - not sure if staff uses any repellents to minimize the number of insects. Eventhough the hotel seems to be perfectly organized, they were not able to timely prepare my breakfast box, which I ordered 1 day in advance. It was supposed to be delivered to the room at 5 AM, as at 5:30 I had to leave to the airport. Apparently the staff does not care that you're in a hurry for your morning flight, as they brought the boxes only after we reminded them, at 5:20. They even forgot about the beverage, so after we reminded that we ordered 1 cup of tea, after next 5 mins they brought us 1 cup of coffee... In the end we were out of time to eat the "breakfast" box (2 slices of toasted white bread, 2 plain croissants, a small portion of butter not even sufficient to cover the bread, and 1 fruit). Not sure if it's staff's ignorance, or someone's mistake, but my last morning there was disappointing.

Loved everything.The staff are nice, helpful and polite, location is good, breakfast is excellent. The pool and live music are also great.

Nothing

Room was very clean, air conditioned and bed was very comfortable. Staff were helpful in organising transfers from the airport and across to Nusa Lembongan. Rooftop pool is lovely with views out to the beach. We were on our honeymoon, the hotel provided us with a cake and flowers - a very nice touch!