Ibis Deauville Centre

“Like all Accor Hotels it was well run. We have stayed in a wide range of Accor Hotels and many IBIS branded ones so we generally know what to expect. This one is located in an upmarket town an charged an upmarket price, even at the tail end of August, this hotel was overpriced for the hotels look, feel, quality and value factors and the staff did not reflect this either. The staff were aloof and distant and performed their duties with zero customer interaction (from my experience) and this was notably different to almost all of my other hotel experiences within the Accor Group. Whilst this was during general COVID this does not mean that during check-in and check-out customers should not be properly greeted. This is especially more important when we are all wearing face masks. You better watch out as the Kyriad Hotel Chain are working very hard (and succeeding) on their overall customer experience. We cannot allow our customers to feel unwelcomed after travelling. On this trip, we stayed in other hotels including other Accor Group Hotels and the Reception staff were all really great.”

“Very clean and a good location”

“The availability of parking (extra 10 Euros). But it is rather narrow so it's not easy to park. The location is nice.”