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|Distance to city centre||4,3 km|
|Distance to airport||11,8 km|
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Beds and pillows are SO comfortable. Housekeeping staff is very helpful.
staff very helpful, quick & easy check-in
the water in the shower was not hot the first two day, the last day it was nice & hot
The service was shocking!!! No proactiveness whatsoever We arrived around 3.00pm (which is the check-in time) and the room wasn’t ready yet. The guy at reception didn’t even offer an apology or anything, he just said we had to wait for the room to be ready. Didn’t even point where to wait or any of the facilities of the hotel whatsoever. So I asked for a bar or any other area to wait in the interim for our room and he pointed the bar. Usually when something like this happens I am used to be offer an amenity whilst you wait but nothing! We paid for our own drinks as we waited to close to 3.30pm for the room to be ready and we walked to our room which it had a funny smell (from the A/C I suppose) the bed was hard and so were the pillows... and last for not least the shower... it had no hot water, so we had to shower with warm water... On the bright side we order room service and the lady on the phone was really nice and attentive and the food was ok.
Not centric, no convenient stores nearby.
nice hotel - good value for money
Located in the most developed section of the Malecn, 15 minutes from the city center and very close to the main museums, the Olmec Archaeology and Faro Museums, and shopping centers that host the country's top brands. The hotel is situated just 20 minutes from the airport and 25 minutes from PEMEX's main petrochemical complexes.We remind you that the check-in time is from 3:00 PM. Check-out is at 12:00 PM. We suggest you use our express check-out service. 100% smoke free hotel.
based on 1 026 reviews
Things to know
- Friendly service
- Great view
- Nice building
Policies vary by room type and provider.
Most popular landmarks
- Playa Sol Apartment Murals 2,2 km
- Plaza de las Culturas 2,9 km
- Parque Infantil 4,5 km