Winchester car hire

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Winchester, KY, United States
Jan 30 — Feb 6
Same drop-off
Winchester, KY, United States
Sun 30/1
Sun 6/2
Driver's age:

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Winchester car hire information

Pick-up locationWinchester
Hire locations1

Winchester car hire reviews and directory

Rated no. 1
Best rated
7.4 Good (35 reviews)
7 locations in Winchester
Locations in Winchester
  • 7.4
  • 7.3
  • 7.4
  • 7.7
  • 7.4
Recent reviews
10.0 ExcellentApr 25 2021
Staff was great, Pickup was flawless. Vehicle was perfectIt would have been nice if the branch we used was open later so we could physically hand the rental back in. We had to drop it off and leave keys in a drop box. Minor issue, though.
2.0 MediocreApr 1 2021
It would have been nice if they actually had the car I reserved, or any car at all.
4.0 OkayMar 29 2021
The car was comfortable and easy to driveBooked the car online, but when I arrived to pick my car up, the staff said there were no cars available. Had to wait over an hour for a car. The car also reeked of cigarette smoke. Vincent was friendly, but the rest of the staff was unfriendly and clearly didn’t care about the customers. Would not book at this location again.
10.0 ExcellentAug 5 2020
8.0 ExcellentJul 20 2020
Winchester Rd location did not allow you to park your personal vehicle in their lot, which I was never told prior to arrival....but other than that, very good experience
2.0 MediocreJul 14 2020
It was a car that ranI ordered a truck and had to take a car, really needed the truck thats why I reserved the truck
2.0 MediocreJun 29 2020
Arrived to pick up the car and they “are out of cars”. Had reservation for over 10 days. No one tried to notify me that the car was unavailable. I was not offered an alternative and was not given any apology! Was simply told it’s the “virus” and there’s nothing they could do. I was 3rd in line for pickup that day and the people in front of me did not get rentals that day either. I will NEVER use Enterprise again!
10.0 ExcellentApr 25 2020
Price was awesomeNothing
8.0 ExcellentSep 5 2019
Drop off was very easy and fast.We had ants in our van. Also, took way too long to pick up car.
2.0 MediocreSep 15 2018
Car not available at my scheduled time!Ended up having to scramble and rent from another company as they didn't have a car available at my appointed rental time!
Rated no. 2
6.4 Good (34 reviews)
2 locations in Winchester
Locations in Winchester
  • 6.7
  • 6.7
  • 6.4
  • 6.5
  • 6.4
Recent reviews
1.9 HorribleJul 20 2021
They cancelled the RESERVATION a week before arrival. Never mind I made the RESERVATION about 2 months in advance. If they don’t know what a RESERVATION is, perhaps they should stop taking RESERVATIONS.
1.9 HorribleJul 12 2021
Hertz didn't have my reserved car at the location I booked in advance and ended up renting me a smaller car for more money at a different nearby location.
2.0 MediocreJul 1 2021
The staff was friendly, but said the car was full of gas and it was Empty. Called and asked what to do and they said fill it. We did and then returned the car half full. We expected to get a refund for the gas we did not use, but
2.0 MediocreMay 19 2021
The staff did not honor my reservation. Ruining my trip, they waited until pickup time to let me know that they had no cars available and that if a car were to become available that they would not honor my booking price.
2.0 MediocreMar 24 2021
They called ten minutes before our reservation and said they do not have any cars
2.0 MediocreMar 18 2021
They didn't have a car available and my ride had already left
7.6 GoodAug 24 2020
The staff was very polite and helpful. The pickup and drop off was very easy.The car we rented had been smoked in. I should have asked for a different car.
9.6 ExcellentJul 19 2020
Van was almost new and in great shape. Easy pick up experience and quick drop offPut some sort of sign visible from street at San Diego drop off. Took me quite some time to find the office, unlike in Lexington.
4.8 OkayMar 25 2019
Staff was rude and not helpful. The original car I was given had a technical issue in which the wheel was shaking when the car approached 55 miles per hour. The only thing the front desk person kept saying to me was bring it back or call another location versus finding a car a different location.Hire better customer service oriented individuals.
8.4 ExcellentJul 26 2018
Good Rental.Car performed well. Pick up and drop off seamless. I all worked out very good overall.Car was not totally clean. The worst part was a film on the INSIDE of the windshield with lots of glare. It took some work and some product to get it off. This Hertz location leaves a little to be desired. VERY little parking out front for pick up and drop off. Now that I know some tricks, it will be better in the future. It would help if they had additional parking marked.
Rated no. 3
6.6 Good (14 reviews)
1 location in Winchester
Locations in Winchester
  • 6.8
  • 7.2
  • 6.4
  • 6.9
  • 6.5
Recent reviews
10.0 ExcellentNov 30 2021
Good clean car, friendly staff
2.0 MediocreOct 21 2021
I could reserve online but when went to the site, they didn't have car for me. They blamed priceline for taking reservation and they showed no sympathy or ex[pressed any regrets on my inconvenience. The avis front desk person suggested me to call 800 number and ask a different pick up location, I did and they directed me to a different location. Same problem, no car in the second pick up location (Lexington airport) as well. At the end, avis at airport gave me a 12 seater an (I had reserved a small 5-seater) which I drove all the way to Indianapolis. So pthetic. No consideration of my hassle. No discount. No professionalism. Will never trust Avis again.
3.9 MediocreOct 13 2021
The vehicle was very dirty Tires shake at 65 and above Tires where very worn out and vehicle tried to hydroplane in the rain due to the tires being completely worn out
1.9 HorribleJul 18 2021
Terrible service gave away my car 15 minutes after the reservation time and left me with no other options - Avis oversold the car allotment by 35 cars leaving myself and dozens of others who made reservations without a car option. Never using again
8.0 ExcellentDec 2 2020
Staff made everything easy.I ordered a car and the only thing available was a truck.
4.8 OkayAug 14 2020
I was double charged for my rental and my money was never returned. Colonel marion horn jr.
2.0 MediocreJul 7 2020
NothingCustomer service
5.2 OkayJul 7 2019
Leslie was very helpful and pleasant.The rental location was difficult to get into and our of, there was no wayfinding--no clearly designated area for parking, or returning the vehicle. It took an extremely long time to get the car--the car wasn't ready when we arrived, despite our reservation being made at least a month in advance.
8.8 ExcellentNov 29 2016
Avis was great. Car was greatThe kayak deal didn't work. Tried to get a cheaper car cause kayak listed a shuttle to a different location that didn't exist. Costed more than planned.
83 travellers who hired a car in Winchester gave the car agency they used an average rating of 6,9

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