West Haven car hire

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West Haven, CT, United States
Sep 22 — Sep 29
Same drop-off
West Haven, CT, United States
Wed 22/9
Noon
Wed 29/9
Noon
Driver's age:

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West Haven car hire information

Pick-up locationWest Haven
Hire locations3

West Haven car hire reviews and directory

Rated no. 1
Hertz
Best rated
7.2 Good (59 reviews)
2 locations in West Haven
Hertz
Locations in West Haven
  • 7.6
  • 7.7
  • 7
  • 6.9
  • 6.8
Recent reviews
10.0 ExcellentJul 9 2021
Lower price for rental.
8.0 ExcellentJun 6 2021
Yes
8.0 ExcellentMay 31 2021
Customer service was pleasant
2.0 MediocreMar 27 2021
Not much - the rep at the satelite pickup location doesn't answer phone calls. He said I could extend the rental as needed. When an extension was necessary he again was not reachable by phone. I had to call a main location who informed me that if I didn't return the car at 2pm on Friday and kept it until Monday (when my vehicle would be ready as per the delay from the autobody) I would incur a $56/day rate (up from the $40/day I had already paid) plus a $250-300 surcharge because I booked through Kayak, they were unable to extend the existing reservation. When I inquired about creating a new booking direct with them from drop off time until Monday they said that would cost me an additional $500.00. I contacted my insurance agent who suggested I call customer service to have them call Hertz on my behalf to negotiate a more reasonable rate, Hertz told the insurance adjuster "they would not discuss my business with him." The adjuster was able to secure me a new rental with Enterprise for $159 through the weekend, however due to Covid Enterprise would not pick me up from drop off at Hertz. I had to hire a taxi service to get from Hertz to Enterprise. All of this was extremely unnecessary. I will never book another Hertz rental again.Everything - Hertz had every opportunity to provide better customer service, competitive rates and to be more accommodating.
2.0 MediocreJun 30 2020
Nothing Car was dirty took me 45 min to clean it during COVID esp unacceptable previous contract was in glove compartment that says alot drop off was closed for 3 mos had to go to airport as a last resortEverything car should be clean. We are in the middle of a pandemic. they gave us a drop off that has been closed fo 3 mos again unacceptable. nobody answers your phones this was a horrible experience
10.0 ExcellentJan 31 2020
The staff was very helpful. Car was clean and ready.The location is a little small so it's tough to pull in and out of the location but that's just nit picking because I have nothing else bad to say lol
4.8 OkayJul 8 2019
Staff was polite.Staff was slow, distracted and ended up giving us the contract paperwork for a different car than the one we were given, this caused us problems we had to exchange the car on 4th of July because of a flat tire. We had to just rent another car. Spent almost an hour and 15 minutes picking up the car
6.8 GoodJun 11 2019
Car was excellent, clean, drove very wellAt the time of pickup the attendant took every opportunity to upcharge me on extra features as if they were standard or required. Was confusing and dishonest, had me sign off before even seeing an itemized list. Did not even realize she enrolled me for expensive add-ons until it was done
9.2 ExcellentMay 25 2019
It was convenient that Hertz picked us up from our home for the rental pick-up.The drop-off time was quite long (20+ minutes), which seemed excessive. We also didn't get dropped off the same way we were picked up before our rental.
9.6 ExcellentJan 31 2019
Staff was super friendlySpace is a little cramped, and the lot itself is very packed in
Rated no. 2
Budget
7.1 Good (39 reviews)
1 location in West Haven
Budget
Locations in West Haven
  • 7.2
  • 7.3
  • 6.9
  • 6.7
  • 6.9
Recent reviews
1.9 HorribleSep 7 2021
They were out of cars but Kayak let me reserve one anyway
10.0 ExcellentAug 20 2019
Everything was great, picking up and dropping off were very easy. The car was in excellent condition and cleanliness was great.Not sure why I had to pay 22 on kayak and then the whole rental amount at the rental agency. I was under the impression I was paying some “due now” and would pay the rest at pick up. Kayak, please explain?
10.0 ExcellentNov 25 2018
Patrick, the manager is greatPatrick, the manager at Union Station made the whole expense pain free
2.4 MediocreAug 16 2018
NEVER USE BUDGET IN NEW HAVENNOTHINGOverpriced and a total rip off. The staff wouldn't work with me to make changes and when I saw a much cheaper price for the same car at the same place, he wouldn't honor it.
9.6 ExcellentAug 8 2018
Usually use Enterprise, but Budget was great!Patrick was excellent. He gave us the best price. We were treated well and everything went smoothly. We were concerned because of past poor reviews, but all was super.Car interior needed a more thorough cleaning, but I like everything really clean. Car indicator said it was due for maintenance and oil change. It was a newer model and we had no issues while driving.
4.4 OkayApr 3 2018
No flexibiltyWe had a situation arise where we needed to return the car a day early and found very little flexibility from the Budget location where we dropped off. Customer service was also not helpful in finding us a solution without charging us a $200 one way fee for a situation out of our control. Luckily the location we did go to to return the car a day early was understanding. Kudos to the Logan Airport location.
10.0 ExcellentJan 22 2018
Great to be able to rent a car at the New Haven Train StationQuick and efficient check in and check out, and very convenient location!I should have asked where the button to open the gas cap was - took me 10 minutes to find it at the gas station!
8.8 ExcellentDec 2 2017
I liked the price the best. And the options of car size.
5.2 OkayNov 26 2017
OverchargedThe salesperson included addition insurance that I did not ask for, as well as doubled the young renter fee that was already on the reservation.See above. My $355 reservation ended up being a $490 charge.
6.0 GoodJul 3 2017
Car was not smooth and it's hard to drive. The engine constantly making noise
Rated no. 3
National
8.9 Excellent (4 reviews)
1 location in West Haven
National
Locations in West Haven
  • 9.5
  • 9
  • 9
  • 8
  • 9
Recent reviews
10.0 ExcellentAug 20 2016
Convenient, good price for dropping car at different location
Rated no. 4
Avis
8.6 Excellent (6 reviews)
1 location in West Haven
Avis
Locations in West Haven
  • 8.3
  • 8.9
  • 8.6
  • 8.3
  • 8.9
Recent reviews
7.9 GoodAug 20 2021
The two gentleman worked with n my cc to getting the best value n service thank you will use again
4.0 OkayMay 24 2021
Pick up took to long. Didn't have my car. Car they gave me was filthy.Have the car i reserved. Have more locations for one way travel. Don't rent filthy old cars.
10.0 ExcellentJun 30 2020
Great choice of cars--thank you!
10.0 ExcellentOct 8 2018
Best car rental experience everI chose Avis after I missed getting to New Haven in time to pick up my car from Hertz. Hertz told me I would have to pay $170 more if I picked up the car the next day, plus I would have had to Uber around until then. Avis had a car for almost the same price I had originally been paying with Hertz, their office was right in the train station, and they were open 2 hours later than Hertz! Reserved and picked up the car within minutes. It was a Toyota Corolla and worked great! Everything from checkin to checkout was smooth sailing. I’m going with Avis from now on whenever possible.
Rated no. 5
Sixt
7.6 Good (5 reviews)
1 location in West Haven
Sixt
Locations in West Haven
  • 9.6
  • 9.6
  • 7.6
  • 8.4
  • 8
Recent reviews
8.0 ExcellentJun 2 2021
The staff were professional.I would have liked to be able to change my payment method when I returned the car.
2.0 MediocreDec 29 2020
Staff was niceCompany has hidden fees and charges your not made aware of until days after you return the vehicle, like not being able to cross state lines. If I knew ahead of time I would not have rented here and won't ever again. Shady and sneaky.
10.0 ExcellentAug 20 2019
Friendly Staff Easy pick up and drop off. Car very clean.Nothing
10.0 ExcellentJul 20 2019
Clean car. Nice and helpful staffNothing
Rated no. 6
Enterprise
6.4 Good (8 reviews)
2 locations in West Haven
Enterprise
Locations in West Haven
  • 6.2
  • 6.5
  • 6.5
  • 6.2
  • 6.2
Recent reviews
6.0 GoodOct 27 2020
Good experience. Except needed the car for several more days. Non available at the time. Had to go with Budget rental for the additional time needed.
2.0 MediocreMar 6 2019
A Service with a smile in the nicest wayNothing
2.0 MediocreSep 22 2018
Did not honor my reservation and did not have a car available for me to rent when I arrived. Made no effort to call me before they gave the car I reserved to someone else. Staff were inconsiderate and lack basic customer service skills. Went to Sixt on RT 34 and was able to rent a car there and treated like a customer should be. Don;t waste your time at this facility.
4.4 OkayMar 15 2017
I like that this time the agent was straight forward with us when we got the car. The car also reported low tire pressure about 3 days in, probably due to the sudden drop in temperature. The agent at Enterprise put some air in and cleared the message.Due to inclement weather, the whole city was under traveling ban and parking ban on the day I was supposed to drop off the car (Tue 3/14/2017). Thus, I called 1 day prior (3/13/2017) when they issued the ban to check if Enterprise would be open at all (I suspected not), and if they weren't open how could I drop off the car on the scheduled date. They said they would charge me an extra day despite the fact that over that day, nobody would be able to rent that car anyway, so they're not suffering from any extra revenue loss. So much for "treating customers like family in a corporate world." It is all about them making money...
Sunnycars
1 location in West Haven
Sunnycars
Locations in West Haven
Recent reviews
Thrifty
1 location in West Haven
Thrifty
Locations in West Haven
Recent reviews
121 travellers who hired a car in West Haven gave the car agency they used an average rating of 7,3

Car hire locations in or near West Haven

Good to know

Most popular car type

Intermediate

When to book a car hire in West Haven

Average daily price per month
Car hire prices as pick-up date approaches

Top tips for hiring a car in West Haven

  • Book your car hire in West Haven at least 1 day before your trip in order to get a below-average price
  • Intermediate car hires in West Haven are around -61% cheaper than other car types, on average

FAQs about hiring a car in West Haven

  • The average price of fuel in West Haven is R50,02 per litre over the past 30 days. Filling up a tank of fuel costs between R600 and R800, depending on the car size.

  • Intermediate (Ford Escape or similar) is the most frequently booked car hire type in West Haven.

  • Car hire companies onsite at John F Kennedy Intl airport include Dollar, Hertz and Thrifty.

  • Car hire companies that offer shuttle or pick-up services from John F Kennedy Intl airport to off-airport locations include Dollar, Hertz and Thrifty.

  • Take a look at our extensive car hire location map to find the best car hire deals near you.

  • A Intermediate car hire in West Haven costs R1 032 per day, on average.

  • A Standard car hire in West Haven costs R640 per day, on average.