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Pros:Staff was nice
Cons:Have a clean car and explain the process of a drop off instead of being blind sided
8,0 Very Good
Cons:There was no pickup and drop off service
Pros:Overall rating of this company at this specific location was definitely not a good first-time experience. While there, they tried overcharging me. I arrived at my scheduled time to pick up the rental (8am) and did not get the car until 10:30am.... To make things better, they didn't have any (Cont.)
Cons:cars available for what I chose. Mind you, I reserved about a month in advance. When i physically got the rental, it was dirty with crumbs, old brown stains on the ceiling. I never worked at a car rental before but i think basic procedure should be to show the car features and actually CLEAN the car
Pros:The enterprise was wonderful and friendly people. They do not have any compact or economy cars and they gave me an upgraded suv without charge.
Pros:Being able to pre-book without having to make a payment.
Cons:Horrible customer service and lack of sincerity. The vehicle also was not clean.
Pros:Service at the counter, cost, and car condition.
Pros:This is a towing company that also is a Avis rental place. Unless you are really desperate and can afford to wait 45 mins for the manual paperwork to get done , you are better off elsewhere.
Cons:Computerized paperwork , better attitude and clean office.