Pick-up location | Sharonville |
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Car types | |
Hire locations | 2 |
Airport locations | 0 |
Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
People carrier |
Passenger van |
SUV |
Commercial |
Pick-up truck |
One location in Sharonville
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Reviews
2,0 Poor
Oct 2022
2,0 Poor
Oct 2022
2,0 Poor
Oct 2022
4,0 Mediocre
May 2021
Pros:
I had to cancel this reservation and there was no confirmation email sent so I had to call again. It was just so jard to know....did I do everything that needed to be done or not? And I kept gett8ng pick up return information. I had COVID so the entire trip was cancelled2,0 Poor
May 2021
Pros:
The staff were super rude and cared less. I told them to credit the charge back to my account and they of course said that they couldn't do that. I had an itinerary made up for that week and they literally waited a few hours beforehand to cancel the reservation.Cons:
The whole process could have been handled in a different manner. I put the blame on hertz and there people10,0 Wonderful
May 2021
Pros:
Very easy pickup and drop off and easy to drive vehicleCons:
Nothing3 locations in Sharonville
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Reviews
10,0 Wonderful
Sep 2022
2,0 Poor
Aug 2022
2,0 Poor
May 2022
2,0 Poor
Apr 2021
Pros:
My insurance money refunded I never used rental6,0 Okay
Apr 2021
Pros:
We canceled and rescheduled our trip. I was surprised that I was charged for the insurance.4,0 Mediocre
Jan 2021
Pros:
Staff apologeticCons:
I reserved a car for 2 days from the date reserved and had a confirmation number. Was called by them a half hour before pickup time to tell me they had no cars to rent and none at other locations nearby. Told me to call 1-800 number to see if they could help me locate a car. Was difficult to understand agent because of the the Indian accent at the 1-800 number. I tried twice to get different agent. Prefer USA reps, please. They ended up telling me there were cars an hour away. Said forget it and cancelled reservation. Will not be doing business with them again. Thankfully Enterprise car rental was able to help on such short notice and on a Sunday.3 locations in Sharonville
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Reviews
10,0 Wonderful
Sep 2020
Cons:
The process was extremely fast... we honestly weren’t expecting such a swift and friendly experience and atmosphere. The young man who helped us on the pick up day actually didn’t have what we wanted in stock and gave us a nicer vehicle at the same price. Thanks Enterprise team!10,0 Wonderful
Aug 2020
Pros:
The staff was great and the car was phenomenalCons:
Making sure travel logistics were clearer, like what happens with tolls and such2,0 Poor
Aug 2020
Cons:
The rental was canceled in June and I did not receive the money for the insurance down payment Nobody will return my calls. I will never use kayak and make sure everyone knows.9,2 Wonderful
May 2019
Pros:
Friendly staffCons:
lower pricing8,8 Very Good
Jun 2018
Pros:
Got a newer car which was niceCons:
The price7,6 Good
Dec 2017
Pros:
Nice car.Cons:
Drop off time dropped it off sat afternoon but didn’t get credit until Monday morning so wasted day and a half.3 locations in Sharonville
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Reviews
2,0 Poor
Feb 2021
Cons:
The closed and I couldn’t rent3,2 Poor
Jul 2019
Cons:
I reserved a mini-van, but it hadn’t arrived yet. So, the gave me a Pathfinder. Yes, it seats 7, but it is not the same size. I had to put luggage on the top of the car. I returned it 25 min early and was told that I would be charged $100+ because I returned it early. Be cautious and ask questions.2,0 Poor
Jul 2017
Cons:
There was no car available when I reached there to pick up!!2,0 Poor
Mar 2017
Cons:
Car selection no available. Dirty car. Long pick up. Bad service.2,0 Poor
Oct 2022
2,0 Poor
Oct 2022
Most popular car type | Mini |
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