San Marcos Car Hire

Cons: There is NO HERTZ SIGN ANYWHERE on the address listed, ( San Marcos, CA) which is TAG collision repair garage. The office is INDOORS the garage before there is a small sign on the door. I drove past several times. I happen to be competent so I explored inside the garage and found the office, but I saw another woman wandering around outside frantically looking at her watch. The folks at the counter shrugged as if there was nothing they could do about it. IF YOU DONT HAVE A SIGN UP ON THE STREET WHEN I ORDER NEXT, I WILL ASSUME YOU ARE SO INDIFFERENT TO YOUR CLIENTS AND STAFF I WILL NOT RENT AT THIS LOCATION AGAIN.

Cons: I got a call the same day I was supposed to pick up my rental informing me they overbooked their inventory. They made no effort to remedy the situation or offer an apology. They still charged my credit card and have only reimbursed me a portion of the amount they charged.

Cons: The only con I experienced was the fact that I rented the car in San Marcos, but was picked up and driven several miles to their rental office in another city. I found that a big inconvenience and a definite waste of time.