Recent reviews
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- Negative
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2,0
Cons: They called me and told me they had no cars. Gave me no alternatives and didn’t offer to drop me off in Portland to get a car there. Horrible experience.
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10,0
Pros: The first vehicle that we got was inundated with cigarette smoke odors, which we are allergic to. The staff was very courteous and quickly put us in another vehicle that was excellent. Thank you!
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10,0
Easy rental experience
Pros: The entire process was seamless. Easy and quick on the pick up and drop off.
Cons: There were some issues using the Apple CarPlay feature.
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6,4
My only choice...car dirty and sooooo expensive
Pros: Enterprise is the only vendor on airport property. Therefore rates are exorbitant. Convenient to get car while at same time you get robbed.
Cons: Fee 3x as much as a mile away. But single 65 yo woman traveling at nite, you're forced to use Enterprise. Food crumbs on passenger seat. Windows had been "cleaned" but were left so filmy and streaky you could not see through glare of lights at night or sunshine in the morning. Dont know what they use but took 20 min of elbow grease to clean.
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10,0
Pros: Great customer service
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10,0
A great deal!
Pros: We rented the car from an Enterprise agency away from the airport. We were able to have them pick us up and then we were able to return the car to the airport and put the key in the key box by the airport front door.
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6,8
Cons: Employee tried to sell us insurance when we'd already bought it online. Employee was rude. This was the office inside the Portsmouth car dealership When we went to return the car, the desk at the airport was supposed to open but there was no one there. We called the listed number, employee answered and said she was running very late.
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6,4
Not the class of car I reserved.
Pros: Easy pickup/dropoff
Cons: Reserved a compact and received an under powered sub-compact. Two other cars available on lot at an upgraded cost increase. Problem with Enterprise was the same thing happened at the Manchester, NH airport when I reserved a full size car and received a small wagon. I will think twice before using Enterprise in the future.
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9,2
Kayak made it happen!
Pros: friendly staff at enterprise, didn't have my car but gave me an upgrade - no problem. great rate, very easy to use. car got great mileage, drove well. very roomy. was sad to give it back.
review from
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10,0
Pros: The first vehicle that we got was inundated with cigarette smoke odors, which we are allergic to. The staff was very courteous and quickly put us in another vehicle that was excellent. Thank you!
review from
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10,0
Easy rental experience
Pros: The entire process was seamless. Easy and quick on the pick up and drop off.
Cons: There were some issues using the Apple CarPlay feature.
review from
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10,0
Pros: Great customer service
review from
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10,0
A great deal!
Pros: We rented the car from an Enterprise agency away from the airport. We were able to have them pick us up and then we were able to return the car to the airport and put the key in the key box by the airport front door.
review from
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9,2
Kayak made it happen!
Pros: friendly staff at enterprise, didn't have my car but gave me an upgrade - no problem. great rate, very easy to use. car got great mileage, drove well. very roomy. was sad to give it back.
review from
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2,0
Cons: They called me and told me they had no cars. Gave me no alternatives and didn’t offer to drop me off in Portland to get a car there. Horrible experience.
review from
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6,4
My only choice...car dirty and sooooo expensive
Pros: Enterprise is the only vendor on airport property. Therefore rates are exorbitant. Convenient to get car while at same time you get robbed.
Cons: Fee 3x as much as a mile away. But single 65 yo woman traveling at nite, you're forced to use Enterprise. Food crumbs on passenger seat. Windows had been "cleaned" but were left so filmy and streaky you could not see through glare of lights at night or sunshine in the morning. Dont know what they use but took 20 min of elbow grease to clean.
review from
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6,4
Not the class of car I reserved.
Pros: Easy pickup/dropoff
Cons: Reserved a compact and received an under powered sub-compact. Two other cars available on lot at an upgraded cost increase. Problem with Enterprise was the same thing happened at the Manchester, NH airport when I reserved a full size car and received a small wagon. I will think twice before using Enterprise in the future.
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