Pick-up location | Pisgah Forest |
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Car types | |
Hire locations | 1 |
Airport locations | 0 |
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3 locations in Pisgah Forest
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10,0 Wonderful
Apr 2021
Pros:
Friendly and efficient, free upgrade10,0 Wonderful
Apr 2021
Cons:
Honestly nothing, pickup and drop off were both very easy. Employees were great. Car was clean and drove great10,0 Wonderful
Jan 2021
Pros:
Staff extremely friendly. Made the pick up super easy and quick.Cons:
Just that it would have been a tad convenient having a full tank of gas to start our journey with.4,0 Mediocre
Nov 2020
Cons:
Too expensive and too long of a wait in Fletcher9,2 Wonderful
Oct 2020
Cons:
When I picked up my car, I was offered insurance for the vehicle. Usually I get it, but this time it was ridiculously high! Over $40 per day...which was twice as much as the highest rate I'd paid in the past.9,6 Wonderful
Sep 2020
Pros:
Extremely Fast Pickup and Drop off. Less then 5 minutes on each end. Car was basically brand new and very clean.Cons:
Price maybe. Overall a good experience.One location in Pisgah Forest
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8,0 Very Good
Mar 2021
Pros:
Very helpfull But ......... The vehicle STUNK of cigarettes .Cons:
The vehicle STUNK of cigarettes . Took 4 days to clear up . Drove with the windows open when ever possible . Wife suffers from Emphysema Very dissapointing10,0 Wonderful
Jun 2017
Pros:
Our flight was delayed and we got in pretty late. There was one woman working with quite a long line and got everyone in and out quickly with a warm smile and positive attitude. Helped to make a frustrating day so much better. I wish all agents could be like her.6,0 Okay
Jun 2017
Pros:
Free gas for their errorCons:
Had reservations but had to wait 30 minutes for my rental which wasn't what I ordered & staff lady was rude(she got overwhelmed b/c many others didn't have their cars ready either)9,2 Wonderful
May 2017
Pros:
Pick up and drop off excellentCons:
Confusion over who owned the account kayak or me10,0 Wonderful
Apr 2017
Pros:
No lines at check in desk pleasant man to help10,0 Wonderful
Apr 2017
Pros:
Vehicle and Customer serviceCons:
Wait to pick up vehicleOne location in Pisgah Forest
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4,0 Mediocre
May 2021
Pros:
Friendly front desk lady.Cons:
Someone was supposed to meet us at the car, he didn't and we found him wondering around the rental garage. Car was dirty inside and out, AIR CONDITIONING didn't work and only found that out the next day when it was 95f outside. Literally miserable driving around in it. No directions to drop off in Fayetteville, NC. No pre inspection so i filmed everything to make sure i wasnt blamed for how dirty the car was, even AFTER i paid to run it through a car wash. You think covid times would ensure a clean inside but finger prints everywhere, on the screen, dirt in the back seat, just gross.6,0 Okay
Jul 2019
Pros:
Pickup in Fletcher was simply a disaster. No customer service, 60 minutes wait with only 3 other customers in front of us. Still Not sure if it was such poor lack of experience or inability to perform...? To top it of, attendant brings a car over for ‘easier’ access and brings the wrong car.Cons:
Providing experienced employees or ones who are capable of performing simple tasks... Very very poor pickup experience.10,0 Wonderful
May 2017
Pros:
Bargain. Flight would of been $400. Was able to rent at Avis and trip total was less than $100. Great Deal!10,0 Wonderful
May 2017
Pros:
dropped off at an odd time so I had to go inside with the keys to turn the car in, not a big deal - its 30 feet from the parking lot.10,0 Wonderful
Mar 2017
Pros:
Easeof pickup and price . Free upgrade was nice.Cons:
Drop-off location not well marked. More or larger signage would help.10,0 Wonderful
Jan 2017
Pros:
Nice car no problem's ?One location in Pisgah Forest
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8,0 Very Good
May 2021
Pros:
VERY friendly staff. Vehicle upgrade was excellent.Cons:
Way too expensive.2,0 Poor
May 2021
Pros:
Staff in Asheville was terrible. They ended up giving us the wrong car and we only found it out when we dropped it off in Jacksonville. Staff in Jacksonville as almost as bad. The car was also not cleaned before. Someone's old coke can was left in the car.Cons:
Whatever you do, make sure you get a PAPER contract when you pick up your car. They said we didn't need one in Asheville and they just emailed it to us, but once we got to Jacksonville, Hertz acted like we should have had one and they treated us as if we were the problem with it not being there.10,0 Wonderful
Dec 2020
Pros:
Could not have been easier all the way around from staff at the counter to the car itself.Cons:
Not a thing.10,0 Wonderful
Nov 2020
Pros:
Staff. Car.2,0 Poor
Oct 2020
Pros:
They had over booked by 35 cars and we were stranded at a small airport with no rental car. They did not help in any way.Cons:
Had a car for us. I'm very disappointed.4,8 Mediocre
Oct 2020
Pros:
Got there and line was 20 people deep and people in front of me had been there for 90 minutes. One person at counter. left after an hour without a car.Cons:
more people at desk, don’t overextend reservations2 locations in Pisgah Forest
One location in Pisgah Forest
One location in Pisgah Forest